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  • 2008
  • Other Unpublished Work

Accounting, Risk Management and the Aftermath of a Control Debacle

By: Anette Mikes
Despite the widespread adoption of risk management systems in the financial services industry, recent control debacles highlight the apparent lack of top managerial attention to risk controls. Yet in order to understand the workings and uses of risk controls (or any... View Details
Keywords: Risk Management; Governance Controls; Management Systems; Accounting; Conflict and Resolution; Trends; Financial Services Industry
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  • 27 Sep 2011
  • First Look

First Look: September 27

reach and richness jointly determine the potential value of the network, while receptivity is crucial in realizing that potential. The Dynamics of Social Structure: The Emergence and Decline of Small Worlds Authors:Ranjay Gulati, Maxim... View Details
Keywords: Sean Silverthorne
  • 30 Mar 2018
  • What Do You Think?

What Should Mark Zuckerberg Do?

opted for only minimal control in order to create larger personal networks. Further, there was little governmental regulation of social networking companies protecting those users. In the past two weeks, Facebook’s world had changed with... View Details
Keywords: by James Heskett; Web Services; Information Technology
  • December 1997 (Revised October 2006)
  • Case

Merck Sharp & Dohme Argentina, Inc. (A)

By: Lynn S. Paine and Hal Hogan
Describes the efforts of the new managing director of Merck's subsidiary for Argentina, Uruguay, and Paraguay to transform the organization and its culture. Focuses on a critical decision: whether to offer the son of a high-ranking official in the government's national... View Details
Keywords: Business or Company Management; Ethics; Decision Making; Organizational Change and Adaptation; Organizational Culture; Leadership; Cross-Cultural and Cross-Border Issues; Conflict of Interests; Argentina; Uruguay; Paraguay
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  • March 2022
  • Case

Skills-First Hiring at IBM

By: Boris Groysberg and Sarah Mehta
This case reviews IBM’s efforts to widen its hiring funnel and broaden its talent pool. View Details
Keywords: Competency and Skills; Experience and Expertise; Talent and Talent Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Design and Levels; Job Interviews; Society; Social Issues; Technology Industry; United States; New York (city, NY)
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  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

of organizational capabilities, technological innovation through R&D, problem solving, knowledge, and continuous learning—investment in human capital and technology that only firms could generate. Chandler placed the issue of... View Details
Keywords: by Sean Silverthorne
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

purview only. It is an issue that involves both. At the top of the customer base pyramid where the accounts are huge, marketing and sales must make joint decisions about product, price, brand, and all kinds of support.— Benson Shapiro The... View Details
Keywords: by Benson Shapiro
  • 27 May 2015
  • Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

which hampered the pod acting as a team, Valentine says. While a hospital may be a natural setting for team scaffolds, Edmondson and Valentine see other applicable sites. Many large, global companies are trying to enable better lateral coordination to solve client... View Details
Keywords: by Roberta Holland; Health
  • 06 Aug 2019
  • Cold Call Podcast

Super Bowl Ads Sell Products, but Do They Sell Brands?

main classes, and so we can sort of carry the social significance from Sunday into our classroom on Monday and just talk about the ads as consumers, but also turning the tables and examining them as brand managers, and so examining, what... View Details
Keywords: Advertising; Sports; Entertainment & Recreation; Media & Broadcasting
  • 12 Oct 1999
  • Research & Ideas

Porter’s Perspective: Competing in the Global Economy

became clear to me that seeing economic and social issues as separate agendas was not only wrong but counterproductive. To have a productive economy, you need people who feel safe at work, who are healthy,... View Details
Keywords: Re: Michael E. Porter
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

public research organizations, such as universities and hospitals, and private firms are an established policy tool around the world for the delivery of social or public services, and their use as a tool to foster the translation of basic... View Details
Keywords: Sean Silverthorne
  • 18 Oct 2011
  • First Look

First Look: October 18

the operating decisions of the waste-to-energy firm. Our analyses suggest that if the social planner's objective is to maximize landfill diversion, offering a subsidy as a per kilowatt-hour for electricity is more cost effective, whereas... View Details
Keywords: Sean Silverthorne
  • 19 Sep 2016
  • Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

disciplines, where academic research is leading to the development of a second skin that could improve drug delivery or alerting farmers and scientists on how to reduce nitrous oxide emissions from agricultural farming. Harvard Business School’s Michael W. Toffel... View Details
Keywords: by Carmen Nobel; Education
  • 01 Dec 2022
  • News

Full Court Press

impact in a way he hadn’t in his last job. He likes to tell the story of being at a social event not long ago when a young child, maybe 10 years old, approached him. “He reached out to me and said, ‘Mr. Williams, I just want to thank you... View Details
Keywords: Dan Morrell
  • September 2020 (Revised September 2021)
  • Case

Student Success at Georgia State University (A)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley
Georgia State University had developed a reputation for driving student success by nearly doubling its graduation rate for students of all racial, ethnic, and socioeconomic backgrounds. It did so while growing its student body and the proportion of Black/African... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Service Operations; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
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  • 01 Mar 2023
  • News

Step Change

debt. Enan, then 24 years old, leapt at the chance to work for Youssef Boutros-Ghali, an MIT-educated economist and advocate for trade liberalization who worked to reform Egypt’s social security and pension systems, among other... View Details
Keywords: Julia Hanna; photographed by Abdelrahman Gabr – Koree; entrepreneurship; women; venture capital; Egypt; developing economies; Finance
  • 06 Aug 2012
  • Research & Ideas

Strategic Intelligence: Adapt or Die

only by looking at our individual and social behaviors can we measure how effectively we adapt. Q: Why do you say the goal of a business is to achieve superior sustainable performance? "I wanted to take a look at pairs of successful... View Details
Keywords: by Michael Blanding
  • 2017
  • Other Book

Good Work: The Taylor Review of Modern Working Practices

By: Matthew Taylor, Greg Marsh, Diane Nicol and Paul Broadbent
I was not the only person appointed to the Review. My fellow Review team members, Greg Marsh, Diane Nicol and Paul Broadbent have not only been an important source of ideas and wisdom throughout the process but have led in engaging with key groups of... View Details
Keywords: Future Of Work; Labor Relations; Marketplaces; Employment; Labor and Management Relations; Labor; Markets
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  • 31 Jul 2019
  • Research & Ideas

Distressed Employees? Try Resilience Training

times more likely to experience work-related problems than employees with chronic physical illnesses like diabetes or heart disease. So why do many companies fail to help their workers battle mental health disorders? “There’s a silence around this View Details
Keywords: by Dina Gerdeman; Health
  • 30 Jun 2021
  • In Practice

The Harvard Business School Faculty Summer Reader 2021

What’s on HBS faculty members’ reading list for summer 2021? Which books are most meaningful to them and why? Below, faculty share their top picks, ranging from biographies and memoirs to their colleagues’ latest works. Julia Austin: Social justice and the Obamas I... View Details
Keywords: by Kathryn Haviland