Publications

Profile

Leila Meliani

leadership groups," Leila says. In the summer, Leila will join Deloitte's Atlanta office where she will work in the Human Capital Consulting Practice. "I'm looking for ways to expand my skill set in areas I'm passionate about, such as View Details

Keywords: Consulting

Web

2017 Symposium - Race, Gender & Equity

indeed as mutually opposed? Dr. Connell’s current research project considers the legal and cultural ramifications of recent gender and sexual policy change in the US military, from the repeal of Don’t Ask Don’t Tell to the gender... View Details

15 Nov 2010
Lessons from the Classroom

Connecting Goals and Go-To-Market Initiatives

development, incentives, people management, developing a performance culture, and sustaining that culture in the face of inevitable market changes that are often outside the control of the selling company. And it's increasingly a bigger... View Details

Keywords: by Sean Silverthorne; Retail

February 2008
Case

Cincom Systems, Inc.

By: Tom Nicholas and David Chen

Tom Nies, charismatic CEO of Cincom Systems, is considering a public offering of his software enterprise, but the 1987 stock market crash checks his plans. Nies reflects that capital for expansion will keep Cincom at the frontier of technological development in a... View Details

Keywords: Customer Satisfaction; Capital; Initial Public Offering; Organizational Culture; Going Public; Corporate Strategy; Information Technology Industry

Web

About Us | Information Technology

HBS IT is dedicated to fostering a welcoming organizational culture where every staff member feels valued and empowered. Our aim is to cultivate a sense of belonging and connection within the team and the... View Details

May 2012
Case

Evergreen Natural Markets 2012

By: Rosabeth M. Kanter and Paul S. Myers

Evergreen Natural Markets is a successful food retailer located in the Rocky Mountain region of the U.S. Having grown through acquisition, it has a reputation for improving the companies it purchases while retaining previous management. This strategy has succeeded due... View Details

Keywords: United States; Operating Systems; Acquisitions; Strategy; Human Resource Management; Consolidations; Retail Trade; Food; Growth Management; Organizational Culture; Consolidation; Acquisition; Business Processes; Retail Industry; Food and Beverage Industry; Las Vegas; Western United States

December 2001 (Revised November 2002)
Case

John Smithers

By: Nitin Nohria and Todd Jick

Describes an ill-fated effort to institute a total quality program. Using the vantage point of one of the managers selected to be a quality instructor, the case traces the rise and fall of the quality effort during its very brief existence over the course of six... View Details

Keywords: Quality; Change Management; Mission and Purpose; Organizational Culture; Failure

October 2012
Case

GSK's Acquisition of Sirtris: Independence or Integration? (Abridged)

By: Toby Stuart and James Weber

An executive from pharmaceutical company GSK must choose how much to integrate a recently acquired biotechnology firm, Sirtris. Moncef Slaoui, GSK's global head of R&D, championed the acquisition of Sirtris to gain access to its potentially revolutionary science.... View Details

Keywords: Mergers and Acquisitions; Resource Allocation; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Research and Development; Science-Based Business; Integration

20 Sep 2016
First Look

September 20, 2016

in press More Than Managing: The Relentless Pursuit of Effective Jewish Leadership Nudging as a Tool for Leaders By: Bazerman, Max Abstract—Jewish organizational life is inundated with publications on View Details

Keywords: Sean Silverthorne

Web

2022 Symposium - Race, Gender & Equity

Business Administration and faculty chair of the HBS Race, Gender & Equity Initiative. She conducts research on race and gender relations in organizations with a focus on organizational change, group dynamics, learning, conflict, power,... View Details

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IT Strategy: Building a Diversity, Equity, and Inclusion (DEI) Strategy for HBS IT | Information Technology

organizational culture that promotes inclusivity and belonging for all of its employees so that they are inspired and empowered to do their best work and be their best selves at work. Over the years there... View Details

April 2017
Teaching Plan

An Intern's Dilemma (A) and (B)

By: Sandra J. Sucher

Teaching Plan for HBS Nos. 316-128 and 316-129. View Details

Keywords: Conflict; Leadership; Conflict Management; Competition; Ethics; Knowledge Acquisition; Organizational Culture; Employees; Power and Influence

August 2010 (Revised September 2011)
Case

Driving Sustainability at Bloomberg L.P.

By: Christopher Marquis, Daniel Beunza, Fabrizio Ferraro and Bobbi Thomason

Describes the addition of environmental, social, and governance (ESG) performance indicators to the Bloomberg terminal. The initiative grew out of Bloomberg's broader sustainability initiatives and is an example of how committed employees can create positive social... View Details

Keywords: Corporate Entrepreneurship; Knowledge Dissemination; Corporate Social Responsibility and Impact; Organizational Culture; Business and Stakeholder Relations; Environmental Sustainability; Publishing Industry; New York (city, NY)

November 2004 (Revised September 2007)
Case

The Mitchell Family and Mitchells/Richards

By: Amy C. Edmondson, John A. Davis, Corey B. Hajim and Kelly Mulderry

Describes a small, luxury retail chain's operational sophistication achieved through the use of technology and "high-touch" customer service. A family-run business, Mitchells has built its success with a customer service strategy known internally as "hugging." The term... View Details

Keywords: Family Business; Customer Relationship Management; Knowledge Management; Service Delivery; Organizational Culture; Expansion; Information Technology; Retail Industry