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  • All HBS Web  (4,691)
    • People  (13)
    • News  (1,207)
    • Research  (2,175)
    • Events  (19)
    • Multimedia  (72)
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Show Results For

  • All HBS Web  (4,691)
    • People  (13)
    • News  (1,207)
    • Research  (2,175)
    • Events  (19)
    • Multimedia  (72)
  • Faculty Publications  (1,244)
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  • 2012
  • Working Paper

Rainmakers: Why Bad Weather Means Good Productivity

By: Jooa Julia Lee, Francesca Gino and Bradley R. Staats
People believe that weather conditions influence their everyday work life, but to date, little is known about how weather affects individual productivity. Most people believe that bad weather conditions reduce productivity. In this research, we predict and find just... View Details
Keywords: Productivity; Opportunity Cost; Distractions; Weather; Performance Productivity; Social Psychology; Mathematical Methods
Citation
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Lee, Jooa Julia, Francesca Gino, and Bradley R. Staats. "Rainmakers: Why Bad Weather Means Good Productivity." Harvard Business School Working Paper, No. 13-005, July 2012.
  • Research Summary

Overview

By: Rohit Deshpande
Customer Centricity Rohit Deshpandé's research program focuses on Customer-Centricity. A stream of projects examines the interaction between corporate and national culture as they influence the development and implementation of global marketing strategies in high... View Details
  • 16 Oct 2023
  • HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

on employee engagement data, Bastian could see that while talent retention was high at Delta, too many frontline employees felt stuck and unable to gain opportunities to advance professionally at Delta. Despite their best efforts to... View Details
Keywords: by Lane Lambert; Air Transportation
  • 10 Jan 2023
  • Research & Ideas

How to Live Happier in 2023: Diversify Your Social Circle

people engaging in different activities with different people—it seems to be something more than that,” she says. “Perhaps it’s about the varied topics we discuss with different people, or the diversity of roles we inhabit.” A rich social... View Details
Keywords: by Michael Blanding
  • 30 Nov 2021
  • In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
  • Program

OPM Renew

Points on completion of this program. Learning and Living at HBS You'll return to the HBS campus, where every aspect of the experience has been carefully designed to foster your learning, comfort, and engagement with faculty and fellow... View Details
  • Web

Community College Report - Managing the Future of Work

than 12 million students. The community college survey was administered to 347 community college leaders between November 2020 and April 2021. Overall, educators expressed disappointment with the workforce partnership, rating employer View Details
  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

being undervalued or squandered, which can leave them feeling less engaged with colleagues, less satisfied with their work, and less loyal to their companies, according to the book. 2. Help white colleagues contribute to the race... View Details
Keywords: by Dina Gerdeman
  • Web

Social Impact Collaboratory

engaging with industry to accelerate practice. Impact Finance Research Consortium The Collab is a part of the Impact Finance Research Consortium, a partnership with Wharton’s ESG Initiative at the University of Pennsylvania and the Booth... View Details
  • 01 Jan 2007
  • News

Jaime Augusto Zobel de Ayala, MBA 1987

allows its 600,000 resellers to sell their unused telecom minutes to smaller customers for a profit. "These kinds of entrepreneurial activities strengthen the social fabric by engaging people as equity partners in their own future,"... View Details
  • Web

Klarman Hall | About

learning, she says, “We hope the convening center will be a place where new and big ideas are formed and debated and will ultimately demonstrate a positive impact on others.” About the Space A dynamic and engaging exchange of ideas among... View Details
  • 24 Oct 2023
  • Research & Ideas

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

found that the program increased engagement with Black suppliers. “Technology companies can play a role in working toward racial equity,” explains Luca, who has been probing the role technology can play in creating a more inclusive... View Details
Keywords: by Jay Fitzgerald; Food & Beverage
  • 07 Dec 2021
  • Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

tier empowers leaders to engage in critical conversations and develop their direct reports. K: Knowledge. The top tier of the Framework considers a leader’s knowledge. Knowledge includes the leader’s technical training, socialization, and... View Details
Keywords: by Hise Gibson and Shawnette Rochelle
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

productive even when they are engaging in leisure activities, as they "check off" items on an "experiential check list" and build their "experiential CV." A series of laboratory and field studies shows that... View Details
Keywords: Sean Silverthorne
  • 24 Sep 2009
  • Working Paper Summaries

“I read Playboy for the articles”: Justifying and Rationalizing Questionable Preferences

Keywords: by Zoë Chance & Michael I. Norton
  • 08 Feb 2007
  • Working Paper Summaries

Managing Know-How

Keywords: by Deishin Lee & Eric Van den Steen
  • 18 Oct 2006
  • Working Paper Summaries

Racial Diversity Initiatives in Professional Service Firms: What Factors Differentiate Successful from Unsuccessful Initiatives?

Keywords: by Modupe Akinola & David A. Thomas; Service
  • Research Summary

Microwedges: Challenging power one small opening at a time [Dissertation, job market paper]

Based on a 31-month qualitative inductive study of multidisciplinary change teams, I introduce the concept of the “microwedge”—a small action or series of actions by team members that allows the team to examine their own assumptions so that they can begin to engage... View Details

  • 2025
  • Working Paper

Dynamic Personalization with Multiple Customer Signals: Multi-Response State Representation in Reinforcement Learning

By: Liangzong Ma, Ta-Wei Huang, Eva Ascarza and Ayelet Israeli
Reinforcement learning (RL) offers potential for optimizing sequences of customer interactions by modeling the relationships between customer states, company actions, and long-term value. However, its practical implementation often faces significant challenges.... View Details
Keywords: Dynamic Policy; Deep Reinforcement Learning; Representation Learning; Dynamic Difficulty Adjustment; Latent Variable Models; Customer Relationship Management; Customer Value and Value Chain; Foreign Direct Investment; Analytics and Data Science
Citation
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Ma, Liangzong, Ta-Wei Huang, Eva Ascarza, and Ayelet Israeli. "Dynamic Personalization with Multiple Customer Signals: Multi-Response State Representation in Reinforcement Learning." Harvard Business School Working Paper, No. 25-037, February 2025.
  • 2024
  • Working Paper

Old Moats for New Models: Openness, Control, and Competition in Generative AI

By: Pierre Azoulay, Joshua L. Krieger and Abhishek Nagaraj
Drawing insights from the field of innovation economics, we discuss the likely competitive environment shaping generative AI advances. Central to our analysis are the concepts of appropriability—whether firms in the industry are able to control the knowledge generated... View Details
Keywords: Technological Innovation; AI and Machine Learning; Open Source Distribution; Policy
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Azoulay, Pierre, Joshua L. Krieger, and Abhishek Nagaraj. "Old Moats for New Models: Openness, Control, and Competition in Generative AI." NBER Working Paper Series, No. 7442, May 2024.
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