by HBS Working Knowledge - Publications - Faculty & Research

05 Sep 2018
Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

productivity from using the software by as much as 100 percent, when compared with free-riding competitors. "Companies that contribute and give back learn how to better use the open source software in their own environment" The... View Details

Keywords: by Kristen Senz; Computer

12 Feb 2001
Research & Ideas

John Irving’s Lessons for Business

Creativity" is scheduled to appear in the April 2001 issue. Asked by HBS Working Knowledge about her motivation for focusing on John Irving,... View Details

Keywords: by Mallory Stark & Martha Lagace

26 Oct 2017
Research Event

In an Era of 'Fake News,' What is the Future of Advertising and Publishing?

pondered the impact of fake news on democracy, the potential for government regulation of the internet, and the future of business models that support traditional media such as newspapers. The event was co-sponsored by the Tow Center for... View Details

Keywords: by Jen Deaderick; Media & Broadcasting; Journalism & News

24 Sep 2024
Research & Ideas

Why Small Businesses Deserve More Credit

these firms.” You Might Also Like: Reading the Financial Crisis Warning Signs: Credit Markets and the 'Red-Zone' What Does the Failure of Silicon Valley Bank Say About the State of Finance? Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers... View Details

Keywords: by Rachel Layne; Financial Services; Banking

24 Oct 2024
Research & Ideas

Charting the US-China Trade War: What Does 'Made in Vietnam' Mean?

rerouting, according to their recent working paper “Exports in Disguise: Trade Rerouting during the US-China Trade War?” The added value of imports only becomes clear by looking at trade data at the company... View Details

Keywords: by Ana Elena Azpúrua; Manufacturing; Shipping

Research Summary

Trust

By: Sandra J. Sucher

In this research, I aim to provide a practical orientation to trust—how to build it, how it can be damaged, how it might be repaired—grounded in my experience as an executive and in the research on organizational trust and moral philosophy. As a case researcher, I... View Details

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

some people's inputs count more than their actual knowledge warrants, to the detriment of the project. The problem is common—and avoidable, says HBS professor Heidi K. Gardner, who has developed and tested a... View Details

Keywords: by Sarah Jane Gilbert

21 Apr 2009
First Look

First Look: April 21, 2009

Working PapersHow Firms Respond to Being Rated (revised) Authors:Aaron K. Chatterji and Michael W. Toffel Abstract While many rating systems seek to help buyers overcome information asymmetries when making purchasing decisions, we... View Details

Keywords: Martha Lagace

12 May 2021
Book

The Hard Truth About Being a CEO

Click to watch. David Fubini has never been a CEO of a major corporation, but during his 34-year career as a senior director at consulting firm McKinsey, he had ample opportunity to work closely with and observe CEOs and leaders of all... View Details

Keywords: by Michael Blanding

01 Aug 2005
Research & Ideas

How to Choose the Best Deal

million, though the price may be negotiable. The other site, a former apple orchard of about one hundred acres, was acquired by a local bank through a foreclosure. The bank is preparing to list the property but has yet to set an asking... View Details

Keywords: by Michael Wheeler

15 Jun 2020
Research & Ideas

A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.

Community training helps fight Ebola A new case study about Last Mile Health by HBS Senior Lecturer Brian L. Trelstad and V. Kasturi Rangan, the Malcolm P. McNair Professor of Marketing, outlines how CEO Raj... View Details

Keywords: by Rachel Layne; Health

18 Jun 2018
Research & Ideas

Warning: Scary Warning Labels Work!

percentage points. For some consumers, the bulbous bellies, protruding needles, and nasty teeth changed their habits; as soda sales dropped, bottled water sales rose from 24.9 percent to 28.1 percent. Graphic warnings worked View Details

Keywords: by Dina Gerdeman; Advertising; Public Relations

25 Mar 2001
Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

whose millions of customers could be lured by college savings. A classic example of "simultaneity," the work involved what Bussgang called "the dance of a dreamweaver": selling venture... View Details

Keywords: by John S. Rosenberg

27 Jun 2019
Research & Ideas

Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too

Our daily lives are dictated by familiar routines that go something like this: Wake at 6 a.m., shower, go to work, prepare and eat dinner, tidy up the house, head to bed at 10 p.m. Then, set the alarm to repeat it all over again the next... View Details

Keywords: by Dina Gerdeman

19 Mar 2014
Research & Ideas

A Brand Manager’s Guide to Losing Control

strategies that brand managers have used in order to cope with it. Avery recently sat down with HBS Working Knowledge to discuss their findings. According to the paper,... View Details

Keywords: by Carmen Nobel; Advertising

30 Apr 2001
Research & Ideas

New Paths to Success in Asia

leapfrogged U.S. advances. In this dynamic environment, detailed insights such as those developed by Lane and other HBS scholars are essential to understanding the realities of doing business. They provide... View Details

Keywords: by Alejandro Reyes & Deborah Blagg

11 Jun 2007
Lessons from the Classroom

Teaching the Next Generation of Energy Executives

You may think that being an energy executive—especially a manager in a leading oil company—might be the easiest job around. Just flip the production switch, and watch gas prices head toward $4 a gallon. But students enrolled in Harvard Business School professor Forest... View Details

Keywords: by Julia Hanna; Energy; Utilities

04 Jan 2022
What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

place there I predict that the metaverse will soon be used to achieve business ends. It will be interesting to see what unforeseen applications arise in management for this fascinating new entertainment medium.” Do you agree? What do you think? Related reading from the... View Details

Keywords: by James Heskett

18 Oct 2004
Research & Ideas

The Bias of Wall Street Analysts

up until the point (and even after) the company tumbled off a cliff. Indeed, HBS professor Mark Bradshaw and collaborators Scott Richardson and Richard Sloan found that pre-year 2000 forecasts and recommendations done View Details

Keywords: by Ann Cullen; Financial Services

8 AM – 5 PM EST, 17 Nov 2016
Career Events

Career Reboot Camp in New York City

Career Reboot Camp is coming to New York! Led by Professor Tim Butler and facilitated by HBS career coaches, participants will work through exercises to reflect on their key career interests, what's important to them in work and life, and create a plan to move forward... View Details

Publications