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  • All HBS Web  (6,588)
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  • March 2016 (Revised February 2023)
  • Teaching Note

Advertising Experiments at RestaurantGrades

By: Michael Luca, Weijia Dai and Hyunjin Kim
Advertising Experiments at RestaurantGrades is an exercise in which students are asked to analyze and make a recommendation on the basis of simulated experimental data. The setting is a hypothetical restaurant review company called RestaurantGrades (RG), which shows... View Details
Keywords: Advertising Campaigns; Marketing; Digital Marketing; Analysis; Performance Effectiveness
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Luca, Michael, Weijia Dai, and Hyunjin Kim. "Advertising Experiments at RestaurantGrades." Harvard Business School Teaching Note 916-039, March 2016. (Revised February 2023.)
  • October 2014
  • Article

Hidden Structure: Using Network Methods to Map System Architecture

By: Carliss Y. Baldwin, Alan MacCormack and John Rusnak
In this paper, we describe an operational methodology for characterizing the architecture of complex technical systems and demonstrate its application to a large sample of software releases. Our methodology is based upon directed network graphs, which allows us to... View Details
Keywords: Architecture; Modularity; Dominant Designs; Complexity; Product Design; Software
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Baldwin, Carliss Y., Alan MacCormack, and John Rusnak. "Hidden Structure: Using Network Methods to Map System Architecture." Research Policy 43, no. 8 (October 2014): 1381–1397.
  • 09 Mar 2010
  • First Look

First Look: March 9

for sovereign debts are minimal since little can be used as collateral and the ability of a court to force a sovereign entity to comply has been extremely limited, especially given the lack of a supranational legal authority capable of... View Details
Keywords: Martha Lagace
  • Web

Podcast - Business & Environment

the United States is being driven by public policy, community engagement, and new funding through the Bipartisan Infrastructure Law and the Inflation Reduction Act. He explains the U.S. EPA’s role in balancing climate action with economic... View Details
  • 25 Jun 2024
  • Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

Tamayo’s recent working paper, Rapport in Organizations: Evidence from Fast Food. Tamayo cowrote the paper with Achyuta Adhvaryu of the University of California, San Diego, as well as Parker Howell and Anant Nyshadham of the University of... View Details
Keywords: by Kara Baskin; Food & Beverage

    Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality

    The public release of Large Language Models (LLMs) has sparked tremendous interest in how humans will use Artificial Intelligence (AI) to accomplish a variety of tasks. In our study conducted with Boston Consulting Group, a global management consulting firm, we examine... View Details
    • 11 Feb 2021
    • Blog Post

    Good Leadership Is an Act of Kindness

    "Three things in human life are important. The first is to be kind. The second is to be kind. And the third is to be kind." —Henry James As a professor of business... View Details
    Keywords: All Industries
    • 23 Jul 2001
    • Research & Ideas

    Sam Walton: Great From the Start

    States in 1945. Why wouldn't this one be among the many that didn't make it? Surely, any analyst of the situation in 1945 would have found in Walton a good candidate for failure. As he himself put it, "For all of my confidence I... View Details
    Keywords: by Richard S. Tedlow; Retail
    • Web

    Technology & Operations Management - Faculty & Research

    U.S. Small Business Innovation Research (SBIR) program. We trace its legislative history and summarize program evaluations over the past four decades. Using newly matched data on SBIR awards and venture capital investments into small businesses, we show that, despite... View Details
    • Web

    Research Areas - Doctoral

    Program for Research in Markets & Organizations Research Areas 19ms HBS faculty conduct research on a wide variety of topics. In the application you must indicate your top three choices of research areas, in order of preference, from the topics listed below. Top... View Details
    • June 2007 (Revised September 2011)
    • Case

    Caselets: Bribery and Extortion in International Business (Abridged)

    By: Louis T. Wells Jr.
    "Caselets" present several examples of decisions involving bribery or take other actions that could be considered as corrupt. View Details
    Keywords: Crime and Corruption; Globalized Firms and Management
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    Wells, Louis T., Jr. "Caselets: Bribery and Extortion in International Business (Abridged)." Harvard Business School Case 707-052, June 2007. (Revised September 2011.)
    • September 2018 (Revised August 2019)
    • Case

    The Progressive Corporation, 2018

    By: John R. Wells and Benjamin Weinstock
    In early 2019, The Progressive Corporation (Progressive), the USA’s third-largest auto insurance writer, reported earned premiums were up 20% in 2018 compared to the previous year, and net income was up 64%. Direct sales of personal auto policies rose 21%, while agent... View Details
    Keywords: Insurance Companies; Strategic Analysis; Strategic Decisions; Customer Acquisition; Customer Experience; Customer Lifetime Value; Policy Implementation; Competitors; Auto Insurance; Vehicle; Progressive; Allstate; State Farm; GEICO; Implementation; Insurance; Customer Value and Value Chain; Growth Management; Competitive Strategy; Insurance Industry
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    Wells, John R., and Benjamin Weinstock. "The Progressive Corporation, 2019." Harvard Business School Case 719-413, September 2018. (Revised August 2019.)
    • 28 Sep 2023
    • Blog Post

    HBS Latino Student Association Spotlight: Jeffrey Arango (MBA 2025)

    related to MBA Admissions, alumni engagement, career development, and more to advocate for and empower the Latino community on campus and beyond. In honor of Hispanic Heritage Month, we asked LASO members to tell us about what being part... View Details
    • March 2021
    • Case

    P.F. Chang's

    By: Ashish Nanda, Nitin Nohria and Margaret Cross
    Excited yet apprehensive after being named CEO of P.F. Chang’s beginning July 1st, 2020, Damola Adamolekun was well aware of the extraordinary challenges facing the firm. The closure of businesses deemed “nonessential” owing to the COVID-19 pandemic had devastated the... View Details
    Keywords: Restaurants; COVID-19 Pandemic; Scenario Planning; Scenarios; Health Pandemics; Risk and Uncertainty; Strategy
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    Nanda, Ashish, Nitin Nohria, and Margaret Cross. "P.F. Chang's." Harvard Business School Case 721-380, March 2021.
    • 2019
    • Working Paper

    The Impact of Professionals' Contributions to Online Knowledge Communities on Their Workplace Knowledge Work

    By: Hila Lifshitz - Assaf and Frank Nagle
    Knowledge work is becoming increasingly challenging as pace of change in the knowledge frontier is increasing. Organizations have created multiple mechanisms to minimize knowledge gaps and increase learning such internal training, mentorship programs as well as... View Details
    Keywords: Open Source; Future Of Work; Software Development; Knowledge Work; Online Community; Learning; Knowledge Sharing; Applications and Software; Open Source Distribution; Performance Productivity
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    Lifshitz - Assaf, Hila, and Frank Nagle. "The Impact of Professionals' Contributions to Online Knowledge Communities on Their Workplace Knowledge Work." Working Paper, April 2019.
    • 08 Mar 2017
    • HBS Seminar

    Fernanda Viégas and Martin Wattenberg, Google

      Acquirer-Target Social Ties and Merger Outcomes

      This paper investigates the effect of social ties between acquirers and targets on merger performance.  We find that the extent of cross-firm social connection between directors and senior executives at the acquiring and the target firms has a significantly negative... View Details
      • Web

      Organizational Behavior - Faculty & Research

      will help you get more out of your free time: (1) Engage with others. Sharing experiences amplifies joy. (2) Avoid passive pursuits. The more time you spend on active ones, the more satisfied you’ll be with your life. (3) Follow your... View Details
      • 2012
      • Working Paper

      Clusters, Convergence, and Economic Performance

      By: Mercedes Delgado, Michael E. Porter and Scott Stern
      This paper evaluates the role of regional cluster composition in the economic performance of industries, clusters, and regions. On the one hand, diminishing returns to specialization in a location can result in a convergence effect: the growth rate of an industry... View Details
      Keywords: Industry Clusters; Performance; Economics
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      Delgado, Mercedes, Michael E. Porter, and Scott Stern. "Clusters, Convergence, and Economic Performance." NBER Working Paper Series, No. 18250, July 2012.
      • 2022
      • Article

      Becoming a Learning Organization While Enhancing Performance: The Case of LEGO

      By: Thomas Borup Kristensen, Henrik Saabye and Amy Edmondson
      Purpose - The purpose of this study is to empirically test how problem-solving lean practices, along with leaders as learning facilitators in an action learning approach, can be transferred from a production context to a knowledge work context for the purpose... View Details
      Keywords: Performance Efficiency; Learning; Organizational Change and Adaptation
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      Kristensen, Thomas Borup, Henrik Saabye, and Amy Edmondson. "Becoming a Learning Organization While Enhancing Performance: The Case of LEGO." International Journal of Operations & Production Management 42, no. 13 (2022): 438–481.
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