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  • All HBS Web  (1,660)
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  • 13 Dec 2010
  • Research & Ideas

Managing the Support Staff Identity Crisis

Last year, Harvard Business School professor Ranjay Gulati met with the marketing department of a large American corporation and posed a seemingly simple question: What do marketing people actually do? "I got this nervous laughter," says Gulati, an expert on... View Details
Keywords: by Carmen Nobel
  • Profile

Deborah A. Farrington

Farrington said. Given the timing of her career, Farrington’s journey has been remarkable. She graduated from Smith College in the early 1970s as the women’s movement was gaining momentum. At Smith, she learned leadership skills and a... View Details
  • 07 Feb 2012
  • First Look

First Look: February 7

well on their task. Authentic Leadership Development Author:Bill George Publication:In The Handbook for Teaching Leadership: Knowing, Doing, and Being, edited by Scott Snook, Nitin Nohria, and Rakesh Khurana, 313-328. Thousand Oaks,... View Details
Keywords: Sean Silverthorne
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

as CEO of GE, arguably the biggest and most complex corporate leadership job in the world, and how he frames and implements his priorities for GE. Describes the processes that guided Immelt's own developments and the View Details
Keywords: Martha Lagace
  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

investments in digital capabilities and on-the-ground community-orientated health care resources. Will it work? Can he implement it? The case explores both the strategic issues inherent in this potential transformation and the... View Details
Keywords: Sean Silverthorne
  • 19 Dec 2024
  • News

The Musts of 2024

Sharpe (OPM 58, 2022): My name is Ken Sharpe. I'm from Zimbabwe and I did OPM 58. My partner sent me Who Not How by Dan Sullivan, and he also wrote 10x Is Easier Than 2x. It’s life-changing. So he runs Strategic Coach and I just came back... View Details
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

wholesalers. Going forward, its two main strategic challenges are 1) deciding how much to rely on partnerships with large retailers for growth and 2) deciding whether to continue as a "merchant," i.e., buying and reselling goods... View Details
Keywords: Sean Silverthorne
  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

platform and its evolution. We describe three ways of representing platform architectures: network graphs, design structure matrices, and layer maps. We conclude by addressing a number of fundamental strategic questions suggested by a... View Details
  • 25 Nov 2008
  • First Look

First Look: November 25, 2008

outside investor who changes the company's trajectory and who brings in a new chief executive. Later, tensions rise between the two founders as their strategic visions diverge and as the company grows. Wozniak has now learned some... View Details
Keywords: Martha Lagace
  • September 2020 (Revised September 2021)
  • Supplement

Student Success at Georgia State University (B)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley
This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Values and Beliefs; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
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Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (B)." Harvard Business School Supplement 621-039, September 2020. (Revised September 2021.)
  • 16 Dec 2014
  • First Look

First Look: December 16

Soviet Union, symbolized by the signing of the first Strategic Arms Limitation Treaty (SALT I), and the mediation of the agreement on Sinai disengagement between Egypt and Israel. An appendix lists other important negotiations in which... View Details
Keywords: Sean Silverthorne
  • 03 Feb 2009
  • First Look

First Look: February 3, 2009

intrinsic or extrinsic incentives, and, for a wide range of settings, when the principal is more confident about the right course of action. Download the paper: http://www.hbs.edu/research/pdf/09-085.pdf Publications Quanto Sei (a)Morale? View Details
Keywords: Martha Lagace
  • 23 Apr 2007
  • Research & Ideas

Are Great Teams Less Productive?

as a process of cascading team learning activities—independently carried out but interdependent in their impact on company performance. Different types of teams or groups face different learning needs and challenges. A leadership team may... View Details
Keywords: by Sarah Jane Gilbert
  • 22 Aug 2006
  • First Look

First Look: August 22, 2006

capital investing has reached an all-time high. Although their background skills and experiences fall outside venture capital, they have identified a large investor and a number of smaller investors to back their small fund. They believe their fund's strategy uniquely... View Details
Keywords: Martha Lagace
  • 04 Dec 2012
  • First Look

First Look: December 4

challenge of productively synchronizing "internal" with "external" negotiations, with a special focus on how each side can best manage internal opposition to agreements negotiated "at the table." Implicit in much of this work has been the... View Details
Keywords: Carmen Nobel
  • March 2024
  • Case

Nomad: A License to Bank

By: Paul A. Gompers and Pedro Levindo
In late 2023, Lucas Vargas, CEO and co-founder of Nomad, a fintech that offered financial services in the United States for Brazilian residents, had to decide what to do to ensure the company’s continued expansion. Nomad launched its first product, a U.S. digital bank... View Details
Keywords: Mergers and Acquisitions; Business Startups; Customer Satisfaction; Decision Making; Entrepreneurship; Banks and Banking; Initial Public Offering; Global Strategy; Growth and Development Strategy; Brands and Branding; Marketing Strategy; Product Launch; Organizational Culture; Going Public; Ownership Stake; Innovation and Invention; Strategic Planning; Business and Government Relations; Business and Stakeholder Relations; Risk and Uncertainty; Business Strategy; Competitive Advantage; Corporate Strategy; Diversification; Expansion; Vertical Integration; Leadership; Law; Banking Industry; Technology Industry; Service Industry; Brazil; United States; North America; Latin America
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Gompers, Paul A., and Pedro Levindo. "Nomad: A License to Bank." Harvard Business School Case 824-144, March 2024.
  • 01 Apr 1998
  • News

World Class Learning

in other countries and conducted pathbreaking international research and case development projects, encouraged in the last few decades by the leadership of the late Dean Lawrence E. Fouraker and former Dean John H. McArthur. As the... View Details
Keywords: Eileen K. McCluskey
  • September 2019
  • Case

Shell: A Company of Opportunity?

By: Joseph B. Fuller and Emer Moloney
The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as “Opportunity Owners” and employees, or “Opportunity Seekers,” to browse these statements of need and engage when they had... View Details
Keywords: Business Divisions; Change Management; Competency and Skills; Experience and Expertise; Talent and Talent Management; Energy; Energy Sources; Non-Renewable Energy; Renewable Energy; Human Resources; Employees; Retention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Technological Innovation; Jobs and Positions; Job Design and Levels; Knowledge Sharing; Knowledge; Knowledge Use and Leverage; Labor; Human Capital; Labor Unions; Leading Change; Resource Allocation; Organizational Change and Adaptation; Performance Evaluation; Performance Productivity; Strategic Planning; Projects; Motivation and Incentives; Business Strategy; Social and Collaborative Networks; Technology Platform; Chemical Industry; Energy Industry; Information Technology Industry; Technology Industry; United Kingdom; Netherlands
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Educators
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Fuller, Joseph B., and Emer Moloney. "Shell: A Company of Opportunity?" Harvard Business School Case 320-025, September 2019.
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

Harvard Business School Case 309-043 In June 2008, Jesse Solomon, the founding director of the Boston Teacher Residency (BTR), faced an important decision about the organization's strategic direction. Since its founding in 2003, 125 of... View Details
Keywords: Martha Lagace
  • 01 Dec 2000
  • News

Latin America's Decade

still wary of Mexico in the wake of a series of economic crises. In addition, he notes, "We now must compete against Internet companies for capital as e-commerce firms attract investors seeking high returns. But I think as our country settles in with new political... View Details
Keywords: Garry Emmons and Julia Hanna; Latin America; research; infrastructure; Hospitality; Securities, Commodities, and Other Financial Investments; Finance; Management, Scientific, and Technical Consulting Services; Professional Services
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