Service Models - Publications - Faculty & Research

05 Feb 2007
Research & Ideas

Business and the Global Poor

interests align? Kash Rangan: At its core, the private sector has always been about value creation—producing goods and services valued by consumers, generating employment, and delivering profits for shareholders. Nothing has changed in... View Details

Keywords: by Sean Silverthorne

01 Dec 2000
News

Latin America's Decade

clear that the business models that succeed in the Internet sector and e-commerce in emerging markets such as Latin America will resemble those in the United States," says Kennedy. Despite this lag time, the Net is nonetheless causing... View Details

Keywords: Garry Emmons and Julia Hanna; Latin America; research; infrastructure; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

28 Jul 2003
Research & Ideas

It’s India Above China in New World Order

professor of strategy at HBS. It is also important because the two countries have embraced very different models of development. The biggest source of worry is the state of China's banking sector, which is technically insolvent.—Yasheng... View Details

Keywords: by Martha Lagace

17 Nov 2015
First Look

November 17, 2015

venture capital finance. Using a theoretical model and rich data, we are able to both document and provide a framework to understand the changes in the investment strategy of VCs in recent years—an increased prevalence of investors who... View Details

Keywords: Sean Silverthorne

01 Mar 2004
News

Safari Beauty

elevation from top (7,600 feet) to bottom (2,000 feet). Surrounded by crater walls and driving on a dirt road, we saw a buffalo in the distance and took dozens of pictures while our driver waited patiently. With sixty people, there were probably ninety cameras, from... View Details

Keywords: Personal Services; Personal Services

28 Aug 2012
First Look

First Look: August 28

built through institutional deepening by means of dispute resolution processes. This shift, I argue, raises epistemic questions of expertise, the relationship of models to real-world outcomes, and methods for bounding disputes over... View Details

Keywords: Sean Silverthorne

20 Mar 2018
First Look

First Look at New Research and Ideas, March 20, 2018

initiatives more closely to specific objectives: preventing misconduct, detecting it, or aligning policies with laws and regulations. Then, using careful model design and some creativity, firms can develop better metrics to measure what’s... View Details

Keywords: Sean Silverthorne

01 Jun 2025
News

Barbie: Reviving a Cultural Icon at Mattel

ones they brought out in the movie, which went further than just saying, ‘Let’s put out a Barbie that’s more curvy or one that’s not as tall.’” Model Barbie “There’s the question about whether this new strategy of making brands an IP can... View Details

Keywords: Christine Speer Lejeune; Illustrations by Miguel Porlan; Educational Services

26 Jul 2022
Blog Post

Driving Change in Education-to-Employment

internship for the summer? I’m obsessed with education-to-employment, meaning the emerging field of models (nonprofit, for-profit, or government) trying to better connect people to good jobs. Pre-HBS, I helped start a nonprofit in this... View Details

26 Jun 2000
Research & Ideas

Presentation Round-Up

HBS Professor Marco Iansiti and H.T. Kung, William H. Gates Professor of Computer Science at Harvard, solicited views on new directions for the Internet in a panel discussion called "e-Service: The Next e-Wave." The current shift on the 'Net, said Iansiti, is toward a... View Details

Keywords: by Martha Lagace & Kenneth Liss; Technology; Communications; Telecommunications

22 Feb 2011
Research & Ideas

Most Popular Articles, Papers of the Decade

the Service Profit Chain to Work for Unbeatable Competitive Advantage by HBS professors Jim Heskett and W. Earl Sasser and coauthor Joe Wheeler. Updating a Classic: Writing a Great Business Plan Published: October 6, 2008 Harvard Business... View Details

Keywords: by Sean Silverthorne

31 Jan 2023
News

Female Founders' Dilemmas; UK Tech Startups

highlighted the successes of many UK entrepreneurs, it also provided inspiration for aspiring founders among UK alumni. Gernon opened the evening’s conversation with a reminder of the many programs and services the Rock Center offers for... View Details

Keywords: Margie Kelley

Profile

Nikki Skovran

revenue models for Awethu, including an Internet café and graphic design services, three of which were ultimately launched by the enterprise. This summer, Nikki’s “deep-rooted sense of adventure” will take her to Sydney, Australia, where... View Details

Profile

Lucasz S. Babiarz

down the road will improve therapies." Exposure to a broad range of clinical and business models At Johns Hopkins, Lukasz had double-majored in neuroscience and economics. The move to the HBS MD/MBA "just made sense," he... View Details

01 Dec 2010
News

The Father of Modern Advertising

copywriters at Lord Thomas invented the “salesmanship in print” business model that sustained the industry for decades to come. In short, the firm convinced clients that print ads should follow a salesman’s approach, offering the... View Details

Keywords: Sean Silverthorne; Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services

01 Dec 2014
News

Making Big Data Fashionable

from anything so unquantifiable as emotion, Moon values that intuition and wants to “help validate” it. More Retail Revolutions Speeding Up Accessories BaubleBar cofounders Amy Jain and Daniella Yacobovsky (both MBA 2010) apply the popular “fast fashion” View Details

Keywords: Christine Lejeune; fashion; Market Research, Photo, Translation, Veterinary and Other Services; Market Research, Photo, Translation, Veterinary and Other Services

01 Sep 2024
News

The Road Less Traveled

impacts.” Private micromobility nicely complements other lighter-footprint travel options, such as on-demand sharing services and public transportation, Dediu says. While sharing business models have... View Details

Keywords: Janine White; illustrations by WACSO; Transit and Ground Passenger Transportation; Transportation

11 Apr 2007
Research & Ideas

Adding Time to Activity-Based Costing

definite advance over the arbitrary overhead allocations done by traditional standard cost systems, many companies abandoned ABC or updated their model only infrequently, because of the high time and cost associated with re-estimating the... View Details

Keywords: by Sarah Jane Gilbert

16 Feb 2016
First Look

February 16, 2016

Marketing Studies Build It, Buy It, or Both? Rethinking the Sourcing of Advertising Services By: Silk, Alvin J., and Marta M. Stiglin Abstract—This paper provides an update on the current state of in-house agencies. Whereas traditional... View Details

Keywords: Sean Silverthorne