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Show Results For
- All HBS Web
(2,237)
- News (181)
- Research (1,866)
- Events (17)
- Multimedia (2)
- Faculty Publications (1,009)
- Web
Harvard Business School
Organization of a Bank; a Study of Selected New Banks R. Roosevelt Thomas Jr. (DBA) 1974 The Management of the Liberal Arts College: A Case Study Rudolph Winston Jr. (DBA) 1975 A Study to Determine How Personnel Managers' Perceptions of Risk and Deservedness Affect... View Details
- 14 Mar 2023
- Blog Post
How Inclusive Managers Create Glass-Shattering Organizations
Development. Assess how managers assign training and development opportunities, and ensure they use objective criteria. Increase women’s access to mentors and sponsors. Performance assessment. Educate managers about gender biases that can... View Details
- 18 Oct 2004
- Research & Ideas
The Bias of Wall Street Analysts
commissions, albeit lower, still exist, but they represent a relatively minor source of revenue for the big brokerages compared to investment banking fees. Either way, the cost of sell-side research, estimated at over $8 billion in total,... View Details
- 01 Dec 2007
- News
Learning to Lead
in addition to its focus on managing relationships, the case introduces the concept of career management, with exhibits that include Keller’s analysis of his career options after HBS, an overview of his life plan, and copies of his View Details
- February 2008 (Revised May 2008)
- Case
Lincoln Financial Group (A)
Lincoln Financial Group (LFG) reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate... View Details
Keywords: Competency and Skills; Customer Relationship Management; Training; Selection and Staffing; Organizational Change and Adaptation; Performance Evaluation; Sales; Corporate Strategy
Godes, David B., and David Lane. "Lincoln Financial Group (A)." Harvard Business School Case 508-028, February 2008. (Revised May 2008.)
- Web
Hiring Process | Employment
assessment in order to evaluate a specific skill set that is necessary to perform a component of the job. If a skills assessment is required you will be made aware during the phone screen or first interview.... View Details
- 01 Jun 2023
- News
Righting the Ship
around 60 percent, where they remained. The inability to execute the work came from a host of problems, including the ability of contractors to perform or finish projects in any given fiscal year. The result was deferred maintenance on... View Details
Keywords: Maureen Harmon
- 05 Jun 2007
- First Look
First Look: June 5, 2007
care. Challenges and hurdles to implementation are described for both the health plan and the IPU. Provides detailed data to allow students to evaluate success, identify current challenges, and recommend improvements to the integrated... View Details
Keywords: Martha Lagace
- 01 Jun 2002
- News
Up to the Challenge: Ken Baumgartner - Sticking with It
to his future. He came to HBS at the suggestion of former Boston Bruin Gordon Kluzak (MBA '98), who had made a similar transition several years earlier. Baumgartner shifted from the NHL rink to the HBS classroom with relative ease. While... View Details
- 16 Oct 2013
- Op-Ed
Response to Readers: Combating Climate Change with Nuclear Power and Fracking
With more than 7,500 views and 180-plus tweets, I want to thank everyone for taking the time to read the original HBS Working Knowledge piece, The Case for Combating Climate Change with Nuclear Power and Fracking, and, in particular, for sharing your thoughts with one... View Details
- December 2010
- Case
Oral Rehydration Therapy
By: Nava Ashraf and Claire Qureshi
This case highlights the puzzlingly high rate of diarrhea-related child mortality in developing countries despite the existence of a simple, effective treatment: oral rehydration therapy (ORT). ORT treated extreme dehydration caused by diarrhea, which was a leading... View Details
Keywords: Health Care and Treatment; Innovation Strategy; Problems and Challenges; Developing Countries and Economies; Technological Innovation; Distribution Channels; Emerging Markets; Consumer Behavior; Performance Consistency; Performance Evaluation; Health Industry; Africa; Asia
Ashraf, Nava, and Claire Qureshi. "Oral Rehydration Therapy." Harvard Business School Case 911-035, December 2010. (Request a courtesy copy.)
- February 2011
- Teaching Note
Citigroup's Exchange Offer (TN)
By: Robin Greenwood
Teaching Note for 210009. View Details
- 03 Nov 2003
- What Do You Think?
Can Investors Have Too Much Accounting Transparency?
it, "We cannot look at investor losses as the only benchmark to evaluate the costs of Sarbanes-Oxley. One must also consider the cost of capital if confidence in the markets does not return…Unfortunately, you cannot legislate... View Details
Keywords: by James Heskett
- 03 Jan 2017
- Research & Ideas
5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)
order and devour a pepperoni pizza at midnight, try tackling next week’s grocery list instead. Researchers from Harvard Business School and the Analyst Institute evaluated a year's worth of customer orders from an online grocer. Their... View Details
Keywords: by Carmen Nobel
- 01 Jun 2000
- News
Flexibility Is Key to Product Development in Internet Time
functionality contained in a search engine. Instead, each project was assessed by a panel of industry experts, who rated the performance of the resulting product relative to others that targeted similar... View Details
Keywords: Judith A. Ross
- 01 Jun 2024
- News
Decoding the Promise and Perils of Generative AI
ChatGPT burst into the public consciousness on November 30, 2022. Within two months, the generative artificial intelligence (GenAI) software, which leverages a large language model (LLM) to produce human-like, text-based conversations, had reached an estimated 100... View Details
Keywords: April White
- 24 Apr 2020
- Op-Ed
Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19
scheduled dates—albeit in a modified (virtual) form. NFL scouts had the entire 2019 college football season to evaluate prospects. The NFL Combine, another opportunity to see select recruits in action, went ahead as planned at the start... View Details
- 10 Nov 2015
- First Look
November 10, 2015
Typically, this performance is thought to be a characteristic of the firm, not the CEO who happens to run the firm. In contrast to this conventional wisdom, we find that equity issues depend on changes in Q and returns to a greater extent... View Details
Keywords: Sean Silverthorne
- September 2002 (Revised January 2013)
- Case
Siebel Systems: Organizing for the Customer
By: Robert Simons and Antonio Davila
Siebel Systems is one of the fastest growing companies in America. Tom Siebel, the company's founder, has organized the business to accommodate growth and focus on the customer. Innovative information technology systems and clear accountability prove to be essential to... View Details
Keywords: Organizational Structure; Applications and Software; Business Growth and Maturation; Information Technology; Performance Evaluation; Performance Expectations; Innovation and Management; Technological Innovation; Customer Focus and Relationships; Management Teams; Information Technology Industry; North and Central America
Simons, Robert, and Antonio Davila. "Siebel Systems: Organizing for the Customer." Harvard Business School Case 103-014, September 2002. (Revised January 2013.)
- 24 Dec 2013
- First Look
First Look: December 24
Working Papers Managing the Family Firm: Evidence from CEOs at Work By: Bandiera, Oriana, Andrea Prat, and Raffaella Sadun Abstract—CEOs affect the performance of the firms they manage, and family CEOs seem to weaken it. Yet little is... View Details
Keywords: Carmen Nobel