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Show Results For
- All HBS Web
(3,676)
- People (2)
- News (757)
- Research (2,618)
- Events (26)
- Multimedia (25)
- Faculty Publications (1,526)
- 2016
- Article
The Federal Reserve's Balance Sheet as a Financial-Stability Tool
By: Robin Greenwood, Samuel Gregory Hanson and Jeremy C. Stein
We argue that the Federal Reserve should use its balance sheet to help reduce a key threat to financial stability: the tendency for private-sector financial intermediaries to engage in excessive amounts of maturity transformation—i.e., to finance risky assets using... View Details
Greenwood, Robin, Samuel Gregory Hanson, and Jeremy C. Stein. "The Federal Reserve's Balance Sheet as a Financial-Stability Tool." Jackson Hole Economic Symposium Conference Proceedings (Federal Reserve Bank of Kansas City) (2016): 335–397.
- Fall 2016
- Article
How Do Customers Respond to Increased Service Quality Competition?
When does increased service quality competition lead to customer defection, and which customers are most likely to defect? Our empirical analysis of 82,235 customers exploits the varying competitive dynamics in 644 geographically isolated markets in which a nationwide... View Details
Keywords: Service Quality Competition; Retail Banks; Empirical Operations; Retention; Service Operations; Quality; Competition; Banking Industry; United States
Buell, Ryan W., Dennis Campbell, and Frances X. Frei. "How Do Customers Respond to Increased Service Quality Competition?" Manufacturing & Service Operations Management 18, no. 4 (Fall 2016): 585–607.
- 2014
- Working Paper
The Psycho-Social Benefits of Access to Contraception: Experimental Evidence from Zambia
By: Nava Ashraf, Marric Buessing, Erica Field and Jessica Leight
In a field experiment in Lusaka, Zambia, married couples in the catchment area of a family planning clinic were randomly assigned to either a treatment group (N=503) or a control group (N=768). Those in the treatment group received vouchers guaranteeing free and... View Details
Ashraf, Nava, Marric Buessing, Erica Field, and Jessica Leight. "The Psycho-Social Benefits of Access to Contraception: Experimental Evidence from Zambia." Working Paper, August 2014. (Under review.)
- Article
The End of Chimerica
For the better part of the past decade, the world economy has been marked by an economic order that combined Chinese export-led development with U.S. over-consumption. The financial crisis of 2007-09 likely marks the beginning of the end of the Chimerican relationship.... View Details
Ferguson, Niall, and Moritz Schularick. "The End of Chimerica." International Finance 14, no. 1 (Spring 2011): 1–26.
- November 2003 (Revised March 2004)
- Case
Drilling South: Petrobras Evaluates Pecom
By: Mihir A. Desai and Ricardo Reisen de Pinho
The Brazilian oil company, Petrobras, is evaluating the acquisition of an Argentine oil company, the Perez Companc Group (Pecom). The acquisition would increase Petrobras' oil reserves and expand its interests outside Brazil, a significant step for the largest company... View Details
Keywords: Mergers and Acquisitions; Forecasting and Prediction; Financial Crisis; Non-Renewable Energy; Cross-Cultural and Cross-Border Issues; Corporate Governance; Risk Management; Emerging Markets; State Ownership; Performance Evaluation; Risk and Uncertainty; Valuation; Energy Industry; Argentina; Brazil
Desai, Mihir A., and Ricardo Reisen de Pinho. "Drilling South: Petrobras Evaluates Pecom." Harvard Business School Case 204-043, November 2003. (Revised March 2004.)
- October 1998 (Revised May 2001)
- Case
Preview Travel (A)
By: William A. Sahlman, Nicole Tempest, Daniel H Case III and Robert Keller
Preview Travel was a leader in the online travel industry, having generated $80 million in bookings in 1997 and growing at a 34% compound annual growth rate per quarter. This case describes the evolution of Preview Travel's business plan and financing strategy and... View Details
Keywords: Risk and Uncertainty; Business Model; Initial Public Offering; Valuation; Internet and the Web; Business Plan; Capital; Financial Strategy; Travel Industry; United States
Sahlman, William A., Nicole Tempest, Daniel H Case III, and Robert Keller. "Preview Travel (A)." Harvard Business School Case 899-085, October 1998. (Revised May 2001.)
- December 1994 (Revised July 1996)
- Case
USSR 1988, The: The Search for Growth
For decades after the revolution of 1917, Communist Party leaders claimed that the socialist economic system was superior to the capitalist system on both moral and economic grounds. By 1985, when Mikhail Gorbachev became general secretary of the Communist Party of the... View Details
Dyck, Alexander. "USSR 1988, The: The Search for Growth." Harvard Business School Case 795-060, December 1994. (Revised July 1996.)
- May 2006
- Article
Tying Odysseus to the Mast: Evidence from a Commitment Savings Product in the Philippines
By: Nava Ashraf, Dean Karlan and Wesley Yin
We designed a commitment savings product for a Philippine bank and implemented it using a randomized control methodology. The savings product was intended for individuals who want to commit now to restrict access to their savings, and who were sophisticated enough to... View Details
Ashraf, Nava, Dean Karlan, and Wesley Yin. "Tying Odysseus to the Mast: Evidence from a Commitment Savings Product in the Philippines." Quarterly Journal of Economics 121, no. 2 (May 2006): 635–672. (Winner of TIAA-CREF Paul A. Samuelson Award Certificate of Excellence For an outstanding research publication containing ideas that the public and private sectors can use to maintain and improve America's lifelong financial well being presented by TIAA-CREF Institute.)
Reaching for Yield in the Bond Market
Reaching-for-yield — the propensity to buy riskier assets in order to achieve higher yields — is believed to be an important factor contributing to the credit cycle. This paper analyses this phenomenon in the corporate bond market. Specifically, we show evidence for... View Details
- 04 Oct 2010
- Research & Ideas
Introverts: The Best Leaders for Proactive Employees
five-point scale, the respondents rated themselves on adjectives such as "reserved," "introverted," "talkative," and "bold." The employees rated their teams' general... View Details
Keywords: by Carmen Nobel
- Web
Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness
the patient’s condition in this way unlocks major opportunities to improve efficiency and guide reimbursement. For example, cost rates for individuals performing front line tasks can have as much as a ten-fold difference – a phenomenon... View Details
- Web
General Management - Faculty & Research
Polarization in Our Country Re: Arthur Brooks 19 Mar 2025 Guardian ‘Ghost Kitchens’, Fast Casual and Higher Prices: How the Pandemic Changed the US Restaurant Industry Re: Michael Kaufman 17 Mar 2025 WalletHub Compare Car Insurance Rates... View Details
- 18 Jul 2023
- News
The First Five Years: Brooke Biederman (MBA 2019)
the production company I wanted to launch, it was important to me from the outset, given the unpredictability of the industry, to be lean and mean. That’s proved essential. A lesser run rate with fewer expenses means we can weather... View Details
Keywords: Robert Bochnak
- 10 May 2011
- First Look
First Look: May 10
fail to detect dodges when speakers answer similar—but objectively incorrect—questions (the "artful dodge"), a detection failure that goes hand in hand with a failure to rate dodgers more negatively. We propose that dodges go... View Details
Keywords: Sean Silverthorne
- 24 Mar 2022
- Research & Ideas
Rituals at Work: Teams That Play Together Stay Together
other rated both the ritual and the brainstorming task as more meaningful. They also reported greater affinity for their group members. Such affinity in a workplace setting can positively impact company culture and performance by... View Details
Keywords: by Kristen Senz
- Web
Europe - Global
customization process in minutes, others spent hours, sometimes contacting mymuesli for advice or abandoning the purchase altogether. Bessau wondered if the company could limit customer questions and increase order completion rates and... View Details
- 25 Jan 2021
- Book
In a Nutshell, Why American Capitalism Succeeded
How did the United States become the world’s center of business growth following its founding in 1776? Surely a number of nations had powerful natural resources, stable financial and legal institutions, and dynamic entrepreneurs over that same span. Why was American... View Details
- Research Summary
Knowledge flows and capability acquisition
By: Willy C. Shih
Technological advancements are a major source of improvement in competiveness, and a firm’s incentives to invest are diminished when the knowledge generated is involuntarily dispersed to competitors. While intellectual property rights can moderate this flow to the... View Details
- Research Summary
Comparative Corporate Governance
Dyck's research identifies the important role that institutions external to the firm play in determining corporate governance abuses, financial sector development, and the success of government policies such as privatization. In recent work Dyck develops an empirical... View Details
- November 2021
- Article
Venture Capitalists and COVID-19
By: Paul A. Gompers, Will Gornall, Steven N. Kaplan and Ilya A. Strebulaev
We survey over 1,000 institutional and corporate venture capitalists (VCs) at more than 900 different firms to learn how their decisions and investments have been affected by the COVID-19 pandemic. We compare their survey answers to those provided by a large sample of... View Details
Keywords: Investment Decisions; COVID-19 Pandemic; Impact; Health Pandemics; Venture Capital; Investment; Decision Making; Surveys
Gompers, Paul A., Will Gornall, Steven N. Kaplan, and Ilya A. Strebulaev. "Venture Capitalists and COVID-19." Journal of Financial and Quantitative Analysis 56, no. 7 (November 2021).