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  • All HBS Web  (3,035)
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  • 24 Apr 2012
  • First Look

First Look: April 24

insights; describes how the technique should be adapted for use in an entrepreneurial context; and offers tips and cautions about applying the technique. The techniques include customer surveys, usability tests, market trials, split tests, and Net View Details
Keywords: Carmen Nobel
  • 26 Jan 2016
  • First Look

January 26, 2016

https://cb.hbsp.harvard.edu/cbmp/product/316093-PDF-ENG Harvard Business School Case 316-094 Allianz Turkey: Focus on the Customer (B) The (B) case describes the new customer service model for the claims process and the resulting increase in customer satisfaction as... View Details
Keywords: Sean Silverthorne
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

home mortgages in the 1990s. As recently as 2001, it represented only 2 percent of home purchase originations. In 2005, it represented 20 percent." By now the system promoted and rewarded the selling of mortgages. Mortgage brokers... View Details
Keywords: by Martha Lagace; Financial Services
  • 13 Mar 2019
  • Research & Ideas

Ignore This Advice at Your Own Peril

relationship with them is important." Hayley Blunden That’s a problem, since rubbing powerful colleagues the wrong way could impact “every aspect of one’s career, from opportunities for promotion to abilities to develop one’s network to... View Details
Keywords: by Dina Gerdeman
  • 15 Aug 2006
  • First Look

First Look: August 15, 2006

was achieved by these three countries. In Mexico, a strong and dense network replaced for some of the institutions that promoted financial development and growth in Brazil. Download working paper:... View Details
Keywords: Sean Silverthorne
  • 18 Apr 2005
  • Research & Ideas

Prosper with Multi-Channel Retailing

'sale' from the customer's mind," Nuzzo said. "We're looking at promotional things we can do on the Web that don't involve sales or discounting." Moderator Rajiv Lal, the Stanley Roth, Sr. Professor of Retailing at HBS,... View Details
Keywords: by Julie Jette; Consumer Products; Retail
  • 16 Mar 2010
  • First Look

First Look: March 16

teaching can help faculty resolve a basic dilemma of academia: promotion is often based upon our published research, and we find that responsibilities to teach detract from the mandate to publish. When approached properly, case studies... View Details
Keywords: Martha Lagace
  • 12 Aug 2008
  • First Look

First Look: August 12, 2008

societal stereotypes of underrepresented minorities, making knowledge intensive firms a rich environment to examine diversity initiatives and explore the dynamics that hinder retention and promotion for underrepresented minorities in... View Details
Keywords: Sean Silverthorne
  • 14 May 2008
  • Research & Ideas

Getting Down to the Business of Creativity

The diary findings also showed a positive carry-over effect in creativity and productivity, one day and even two days after a worker reported being in a good mood. So what can managers and entrepreneurs do to promote a healthy, positive... View Details
Keywords: by Julia Hanna; Retail; Apparel & Accessories; Fashion; Entertainment & Recreation
  • 06 Mar 2007
  • First Look

First Look: March 6, 2007

remained a popular leader for his commitment to promoting Nigerian business ventures. Elevated to Prime Minister of his tribe—the Ijebu-Ode—in 1956, and later selected as the first President of the Manufacturers Association of Nigeria... View Details
Keywords: Martha Lagace
  • 14 Aug 2007
  • First Look

First Look: August 14, 2007

table? Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207122 Putnam Investments: Rebuilding the Culture Harvard Business School Case 406-009 Charles "Ed" Haldeman Jr. is promoted CEO of Putnam... View Details
Keywords: Martha Lagace
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

teach a professional code of ethics similar to those promoted in law, education, science, and medicine, that the staffing of managerial positions be guided by considerations of moral character and ethical performance, and that a corporate... View Details
Keywords: Martha Lagace
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

promoted young executives—often around thirty years of age—to run whole companies. The chief auditor of one of the premier machine engineering companies in Germany in the early 1920s was barely thirty years of age. Thyssen kept trying to... View Details
Keywords: by Sean Silverthorne
  • 15 May 2019
  • Research Event

The Unconventional Capitalism That Shapes Business History

contested world of today, there has never been a better time to promote unconventional thinking which can take us out of our comfort zones, challenge us to think about the contested nature of authenticity, and offer a path out of the... View Details
Keywords: by Geoffrey G. Jones; Education
  • 31 Mar 2014
  • Research & Ideas

Encouraging Niche Content in an Ad-Driven World

rewarded for reader click-throughs to ads, not just ad "impressions," could also have an effect, he continues. Such a model might not promote the same significant shift toward popular content that was seen in the blog study,... View Details
Keywords: by Julia Hanna; Information; Publishing; Journalism & News
  • 21 Sep 2011
  • Research & Ideas

Gender and Competition: What Companies Need to Know

trouble being promoted in certain work environments, and hold a tiny percentage of top corporate management positions. According to a 2010 report from research firm Catalyst, among Fortune 500 companies, only 2.6 percent of CEOs are... View Details
Keywords: by Kim Girard
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

and profits could be derived from scale. Customer management was relegated to selling and promoting the company's products. The customer relationship was seldom the issue. The New Economy has changed all of this. With the evolution of... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 26 Nov 2001
  • Research & Ideas

Women Entrepreneurs Use Springboard for Funding

most likely to be integrating women into the entrepreneurial sector. "So we know that promoting women in business is not just about helping women. It's about driving our country forward," she said. At the forum, she said,... View Details
Keywords: by Martha Lagace
  • 01 Nov 1999
  • Research & Ideas

Companies, Cultures and the Transformation to the Transnational

employment commitments and the need to promote employees within the organization further encourage Japanese companies to expand operations at home while reaching foreign markets through zaibatsu-linked trading companies or offshore sales... View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 17 Jul 2012
  • First Look

First Look: July 17

insurance crisis of 2002-2003. The study tracks the promotion and use of a set of accounting and risk controls put in place to control the troubled insurance division and discusses how and why particular management control systems shift... View Details
Keywords: Sean Silverthorne
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