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  • All HBS Web  (3,759)
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  • September 2011 (Revised January 2012)
  • Case

Telemonitoring at Visiting Nurse Health System

By: F. Warren McFarlan, Mark Keil and Mala Kaul
The Telemonitoring at Visiting Nurse Health System case presents one home healthcare organization's efforts to use telemonitoring to improve the quality of care provided to at-risk patients who were discharged from hospitals and needed home care. After two years of... View Details
Keywords: Capital Budgeting; Cost vs Benefits; Risk Management; Technology Adoption; Technological Innovation; Organizational Change and Adaptation; Competitive Strategy; Health Industry; Health Industry
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McFarlan, F. Warren, Mark Keil, and Mala Kaul. "Telemonitoring at Visiting Nurse Health System." Harvard Business School Case 112-030, September 2011. (Revised January 2012.)
  • April 14, 2017
  • Article

Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It

By: John A. Deighton
United Airlines has pledged to improve its training programs and empower its employees to put customers first in the wake of a video showing a passenger being dragged from a plane. Of all the U.S. air carriers, United should have known the power of social media and... View Details
Keywords: Crisis Management; Customer Focus and Relationships; Employees; Training; Air Transportation Industry
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Deighton, John A. "Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It." Harvard Business Review (website) (April 14, 2017).
  • 20 Mar 2012
  • First Look

First Look: March 20

rely on indirect governance through regulated competition among political as well as economic actors in structures that in many ways parallel the competition found in organized sports. Inevitably these two systems develop as well as transform one another through time,... View Details
Keywords: Sean Silverthorne
  • Fast Answer

Resources for Investment Management and Financial Analysis

from Euromonitor International. Technavio 
Reports on a variety of global industries including technology, healthcare, retail, energy, aerospace, consumer goods and automotive.   Financial Modeling Interactive... View Details
  • 30 May 2018
  • Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

T.J. Dermot Dunphy Professor of Business Administration. “We found that price-matching is not just a necessary evil; it can be a competitive tool and boost a company’s bottom line,” Ofek says. Ofek’s research Match Your Own Price?... View Details
Keywords: by Dina Gerdeman; Retail
  • 01 Dec 2023
  • News

Alumni and Faculty Books and Podcasts

tools for building a talent engine powered by AI, big data, and analytics. The results are a growing talent pipeline, greater productivity, and higher profit margins. Writing for Busy Readers By Todd Rogers... View Details
Keywords: podcasts
  • 25 Jun 2007
  • Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

all cities for women to shop by themselves, to be out on the streets actively spending money. So this is one important aspect of a sea change," says Koehn. "Madam Walker was part and parcel of that evolution and can't really be separated from it. We shouldn't... View Details
Keywords: by Martha Lagace; Beauty & Cosmetics
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

how one CEO we’ve talked with builds in multiple perspectives to his decision-making. At his industrial products company, he has established bi-weekly meetings with his senior team focused on two questions: What do we know now that we... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • Web

Information Technology - Institute For Strategy And Competitiveness

meaningful use program that was introduced in 2009 and 2010. However, the capabilities of today’s IT infrastructure fall well short of that needed to truly support value-based care. Consensus among IT suppliers, providers, payers, and policymakers is urgently needed to... View Details
  • 02 Feb 2016
  • First Look

February 2, 2016

press Journal of Applied Psychology Cooperation in Multicultural Negotiations: How the Cultures of People with Low and High Power Interact By: Kopelman, Shirli, Ashley E. Hardin, Christopher G. Myers, and Leigh Plunkett Tost Abstract—This... View Details
Keywords: Sean Silverthorne
  • Fast Answer

Mergers & acquisitions

Select Transactions to perform a search. Use LSEG Workspace to browse recent deals or search for transactions: Click the Search Tools tab and select M&A. Add criteria from the left hand menu as desired. SDC... View Details
  • Web

Rising Leaders for Social Impact Forum | Social Enterprise | Harvard Business School

through-line to the conversation, with anchors and prompts to support discussions, and tools to support next steps Participant experience “I loved the opportunity to engage with other socially minded classmates and alums (with the amazing... View Details
  • 06 Dec 2017
  • What Do You Think?

Is It Time To Break Up Amazon, Apple, Facebook, or Google?

who will effectively threaten their apparent dominance, including in the US.” Alternatives to a marketwide breakup were suggested. Sacha offered that government power could be used to build competition by giving “chances to newcomers.”... View Details
Keywords: by James Heskett; Technology; Web Services
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

Microfinance in particular has often been argued, but not without controversy, to be a tool for empowering women. Here, using a randomized controlled trial, we examine whether access to, and marketing of, an individually held commitment... View Details
Keywords: Martha Lagace
  • 05 Mar 2007
  • Research & Ideas

Risky Business? Protecting Foreign Investments

proving to be inefficient and were drains on the public treasury. Business would do well to support improvements in the system that purports to protect their investments abroad. The Thatcher and Reagan revolutions in the industrialized... View Details
Keywords: by Sean Silverthorne; Energy; Utilities
  • Web

Online Business Strategy Course | HBS Online

Enrollment Stories FAQs Enroll Now Key Concepts Assess business opportunities through the lens of value creation Apply the value stick, a research-based framework for strategy formulation, to key strategic decisions that companies face today Master the language and... View Details
  • 01 Mar 2024
  • News

Alumni and Faculty Books and Podcasts

Edited by Margie Kelley Alumni Books You Got This! A Straightforward, No-Nonsense Playbook for Crushing 130+ Workplace Challenges By Heidi Abelli (MBA 1993) Palmetto Publishing Stepping into the corporate world can feel like navigating a labyrinth, especially when... View Details
Keywords: Publishing Industries (except Internet); Information
  • 23 Apr 2019
  • First Look

New Research and Ideas, April 23, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=55999 forthcoming Journal of Accounting Research The Role of Gatekeepers in Capital Markets By: Srinivasan, Suraj, and Sugata Roychowdhury Abstract—Gatekeepers in financial markets have the View Details
Keywords: Dina Gerdeman
  • Web

Climate Impact - Business & Environment

tools they need to simplify, accelerate, and optimize the financing of critical climate assets.” Ayr Muir MBA 2004 | Founder & CEO, Clover Food Lab “Meat production and the agriculture industry behind it are... View Details
  • 04 Aug 2023
  • Blog Post

Aaron Sabin (MS/MBA 2023): Engineering a Climate Change Solution by Cutting the Cost of Carbon Capture

carbon dioxide.” Carbon capture technologies seek to pull carbon directly out of the atmosphere, then either use it to make something useful—say, plastic—or sequester it underground to mineralize. The challenge, of course, is that CO2 is only 0.04 percent of the... View Details
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