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  • 02 Jun 2014
  • Research & Ideas

Secrets to a Successful Social Media Strategy

who isn't a competitor, and he might suggest I try this type of flower or that type of arrangement. Now I've received help for my business under the umbrella of American Express, and I'm more likely to recommend AmEx to my friends because I've made this great... View Details
Keywords: by Carmen Nobel
  • 20 Oct 2014
  • Research & Ideas

Users Love Ello, But What’s the Business Model?

scale very well, and it costs nearly as much to serve the ten millionth member as the millionth. Little networks like LiveJournal exist, but they don't grow into Facebook any more than beetles grow to the size of elephants—bigness... View Details
Keywords: Re: John A. Deighton & Sunil Gupta; Publishing; Financial Services
  • 17 Sep 2013
  • First Look

First Look: September 17

for fulfilling work. In fact, multiple pieces of evidence suggest that diaspora use of oDesk increases with familiarity of the platform, rather than a scenario where diaspora connections serve to navigate uncertain environments. We further show that diaspora-based... View Details
Keywords: Sean Silverthorne
  • 23 Aug 2011
  • First Look

First Look: August 23

Levy Publication:American Journal of Public Health (forthcoming) Abstract Objectives: We assessed whether a 2-phase labeling and choice architecture intervention increased sales of healthy food and beverages in a large hospital cafeteria.... View Details
Keywords: Sean Silverthorne
  • 15 Jan 2008
  • First Look

First Look: January 15, 2008

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207069 ThedaCare: System Strategy Harvard Business School Case 708-424 Over the 1980s and 1990s, America's changing health care payer environment resulted in mergers of... View Details
Keywords: Martha Lagace
  • 12 Jan 2004
  • What Do You Think?

How Should We Think About the Exportation of Jobs?

exported—those involving personal services such as face-to-face retailing and repair work. The Wal-Martization of work in the U.S. is emphasized while the fastest-growing types of service jobs in medicine, high-tech maintenance and... View Details
Keywords: by James Heskett
  • 19 Jul 2010
  • Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

Imagine a retail chain that offers customers not only the lowest prices but also personalized customer service. Employees receive above-average wages and 20 times more training than the average American retailer. Sounds like a recipe for... View Details
Keywords: by Julia Hanna; Retail; Food & Beverage
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

the health care "soft" infrastructure in such emerging markets? Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=709429 Threadless: The Business of Community Harvard Business... View Details
Keywords: Martha Lagace
  • 23 Jan 2018
  • First Look

First Look at New Research and Ideas, January 23, 2018

consequence of actual leverage than it is of risk premiums. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53733 2017 India as a Pioneer of Innovation The Private Provision of Missing Public Goods: Evidence from Narayana View Details
Keywords: Sean Silverthorne
  • 13 Dec 2004
  • Research & Ideas

How Leaders Create Winning Streaks

willingness to invest, commit, work hard, persist and persevere, making confidence a highly desirable trait. There are four levels of confidence, with each level building on the prior one: Self-confidence: This is what most people associate with confidence. This is a... View Details
Keywords: by Rosabeth Moss Kanter & Walter Kiechel
  • 20 Oct 2009
  • First Look

First Look: October 20

One method multinationals use to combat gray markets is to increase internal transfer prices to foreign subsidiaries in order to increase the gray market's cost base. We illustrate that when a gray market competitor is present, the... View Details
Keywords: Martha Lagace
  • 10 Nov 2015
  • First Look

November 10, 2015

Online Advertising By: Kireyev, Pavel, Koen Pauwels, and Sunil Gupta Abstract—As firms increasingly rely on online media to acquire consumers, marketing managers feel comfortable justifying higher online marketing spending by referring to online metrics such as... View Details
Keywords: Sean Silverthorne
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

that both effects are operative. Instrumental variables analysis indicates that plausibly exogenous changes in payout policy result in shifting institutional ownership patterns. Similarly, exogenous changes in the tax code indicate that as the tax View Details
Keywords: Martha Lagace
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

207-075 In May 2006, a resident of Key West, Florida had to decide whether to renew his policy to insure against hurricane damage. The policy would cost $13,000 for one year, $5,000 more than what he paid in 2005. At the same time, a... View Details
Keywords: Martha Lagace
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

advertising agency's decision to unbundle its services as a tradeoff between the fixed cost to the advertiser of establishing and maintaining a relationship with an advertising agency and pecuniary economies of scale available in... View Details
Keywords: Martha Lagace
  • 13 Apr 2020
  • Research & Ideas

Small Businesses Are Worse Off Than We Thought

firms are temporarily closed and 40 percent of the workforce, on average, has been laid off or furloughed since late January. Retail, entertainment, food services, hospitality, and personal services industries have been hit hardest as... View Details
Keywords: by Kristen Senz; Financial Services
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

about the changing nature of careers and changing preferences people have for structuring their personal and professional lives. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=409060... View Details
Keywords: Martha Lagace
  • 04 Feb 2008
  • Research & Ideas

Putting Entrepreneurship in the Social Sector

health care. But the truth is that many of these efforts, despite best intentions, have not solved the issues they target, says Harvard Business School professor Jane Wei-Skillern. "Traditional approaches are still falling short,... View Details
Keywords: by Sean Silverthorne
  • 06 Dec 2016
  • First Look

December 6, 2016

overworked lifestyle, rather than a leisurely lifestyle, has become an aspirational status symbol. A series of studies shows that the positive inferences of status in response to busyness and lack of leisure are driven by the perceptions that a busy View Details
Keywords: Sean Silverthorne
  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

Tracking Performance Indicators By: Beveridge, Christiana, Sofia Warner, Greg Leya, and Thomas W. Feeley Abstract—Given that accountable care organizations (ACOs) have not achieved the degree of cost reductions and quality improvements... View Details
Keywords: Dina Gerdeman
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