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  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

employees clam up, the overall performance of an organization often suffers—and the effects can be dire, especially in an industry like health care. “Delivering patient care is one of those situations where timely speaking up can be a... View Details
Keywords: by Michael Blanding; Health
  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

visited HBS and performed tricks that blew Thomke away. "He's an amazing performer, and my curiosity went through the roof. I felt like a young boy again." Thomke was teaching a course in the MBA program on innovation in 2009 and had an... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 28 Mar 2017
  • First Look

First Look at New Research, March 28

https://cb.hbsp.harvard.edu/cbmp/product/717028-PDF-ENG Harvard Business School Case 617-010 United Airlines: More Out-and-Back Flying? This case looks at United Airlines when it is facing a decision on whether to shift its aircraft routing to more... View Details
Keywords: Sean Silverthorne
  • 09 May 2011
  • Research & Ideas

Moving From Bean Counter to Game Changer

and consumer lending. The researchers chose to study risk-management experts because their role has risen in importance with demands for improved corporate governance and the need for better forecasting and modeling. After the financial... View Details
Keywords: by Kim Girard; Banking
  • 02 Apr 2010
  • What Do You Think?

Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

responsibility for poor performance and continue to get highly paid, it's no wonder there is widespread dissatisfaction." E. Shields stated that it may be the result of disappointed expectations: "People believe that their work... View Details
Keywords: by Jim Heskett
  • 30 Aug 2011
  • First Look

First Look: August 30

multinational firms. The results indicate that increases in the share of a firm's innovation performed by inventors of a particular ethnicity are associated with increases in the share of that firm's affiliate activity in its native... View Details
Keywords: Sean Silverthorne
  • 21 Jan 2014
  • First Look

First Look: January 21

Case 713-522 Microsoft in Korea Microsoft Korea sees a potential opportunity to dramatically improve its subsidiary's performance by actively recruiting and promoting female senior managers in South Korea.... View Details
Keywords: Sean Silverthorne
  • 17 May 2010
  • Research & Ideas

What Brazil Teaches About Investor Protection

development agencies toward reforming the legal system or improving the court system. There is nothing wrong with that, but what if the real agents of change were the corporations themselves—their founders or their current shareholders?... View Details
Keywords: by Sean Silverthorne; Banking; Financial Services
  • 11 Dec 2007
  • First Look

First Look: December 11, 2007

organization's skills and culture as the vehicle to produce improved performance. This is by necessity a longer-term strategy. Andrew Sigler, CEO of Champion International (now part of International Paper Company), pursued this approach... View Details
Keywords: Martha Lagace
  • 06 Jul 2009
  • What Do You Think?

Are You Ready to Manage in an Irrational World?

were: What part of the job demands rationality? Yaron Kaufman suggested that "Managers must be rational when it comes to planning, financing, operating and measuring business performance . Irrational thinking is needed when you think... View Details
Keywords: by Jim Heskett
  • 29 May 2007
  • First Look

First Look: May 29, 2007

surgeons who perform hip and knee arthroplasties and patients who were scheduled to have hip or knee arthro-plasty. Respondents were asked for their opinions of and experiences with DTCA, including the influence of DTCA on surgeon and... View Details
Keywords: Martha Lagace
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

prompt feedback on the performance of its products. Make an effort to incorporate improvements in the code (fix bugs and introduce new features) as soon as possible. Reward those who propose View Details
Keywords: by Sean Silverthorne; Technology
  • 10 Mar 2014
  • Research & Ideas

Counting Up the Effects of Sarbanes-Oxley

was to improve corporate governance and restore the faith of investors, but many in the business world spoke out against SOX, viewing it as a politically motivated overcorrection that would lead to a loss of risk-taking and... View Details
Keywords: by Julia Hanna; Accounting; Banking
  • 19 Jan 2011
  • Research & Ideas

Activist Board Members Increase Firm’s Market Value

government's regulatory efforts to increase shareholder power at the board level following the recent financial crisis. To help answer that question, three Harvard Business School professors performed a natural experiment made possible by... View Details
Keywords: by Carmen Nobel
  • 08 Dec 2008
  • Research & Ideas

Thinking Twice About Supply-Chain Layoffs

distribution centers with the goal of improving operational performance and ultimately increasing profits and wages and offering a better work environment. The answer from my heart is that I would like to... View Details
Keywords: by Julia Hanna; Retail
  • 19 May 2009
  • First Look

First Look: May 19, 2009

structured approach to managing the quality of clinical care. This case describes Intermountain's system for improving clinical performance that makes use of the organization's extensive set of standardized... View Details
Keywords: Martha Lagace
  • 22 May 2007
  • First Look

First Look: May 22, 2007

and thereby improve human welfare. Most previous research has emphasized the use of for-profit firms. Such institutions cannot effectively address many environmental problems, however, because environmental problems often transcend firm... View Details
Keywords: Martha Lagace
  • 23 Jun 2003
  • Research & Ideas

Psychology, Pathology, and the CEO

financial and strategic decision making. But along the way, I also noted another important aspect of this leadership task, a related line of effort that seemed to go largely unnoticed and unstudied by observers but that was just as vital to View Details
Keywords: by Rosabeth Moss Kanter
  • 12 Mar 2013
  • First Look

First Look: March 12

two-week online contest broadcast to participants outside academia and biomedical disciplines. Participants in our contest produced over 600 submissions containing 89 novel computational approaches to the problem. Thirty submissions exceeded the benchmark View Details
Keywords: Sean Silverthorne
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

belief is sound, but the authors' analysis of the performance of 45 companies led by CEOs with military experience revealed differences in how the branches (Army, Navy, Air Force, Marine Corps) prepare leaders for business. Those... View Details
Keywords: Sean Silverthorne
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