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- All HBS Web
(2,530)
- People (3)
- News (249)
- Research (2,028)
- Events (13)
- Multimedia (4)
- Faculty Publications (963)
- 01 Mar 2023
- News
Step Change
initiatives, including loss and damage—the idea that the harmful consequences of climate change fall disproportionately on poor nations that have done little to contribute to it. Agreement on a fund to mitigate the disastrous effects of... View Details
- 13 Apr 2016
- Research & Ideas
Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)
market need.” There were differences in how companies handled their founding stories, though. Virtually any startup goes through one or several iterations before hitting on the right product and the right target customer. The more successful executives were “very View Details
- 30 Aug 2011
- First Look
First Look: August 30
interplay of these emotions and inter-individual attention differences at each point in time during exposure. Surprise and joy effectively concentrate attention and retain viewers. But importantly, the level rather than the velocity of... View Details
Keywords: Sean Silverthorne
- Research Summary
Overview
The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,... View Details
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
responding more quickly and effectively to the pandemic than their government was, demonstrating the faith that consumers have in their brands and the companies that stand behind them. 86 percent of surveyed consumers view their brands as... View Details
Keywords: by Jill Avery and Richard Edelman
- 13 Dec 2011
- First Look
First Look: Dec. 13
whether, when, and for which type of customer the introduction of a new channel helps and hurts sales in existing channels. Our framework separates short- and long-run effects by analyzing underlying channel capabilities. It suggests that... View Details
Keywords: Sean Silverthorne
- 11 Oct 2004
- Research & Ideas
Four Ways to Create Lasting Change
systems and processes. Moreover, the firm had experienced a slight decline in performance and increasing competition from major rivals prior to his arrival. We were intrigued by the changes taking place at Alpha, particularly as we... View Details
Keywords: by Martha Lagace
- Web
2024 Reunion Presentations - Alumni
changing in this core aspect of business, what’ is not, and why knowing the difference matters. Participants will leave the session with practical guidelines concerning effective sales hiring, training, and View Details
- 08 Nov 2011
- First Look
First Look: Nov. 8
industry to measure to what extent waiting-time performance impacts different firms' market shares and price decisions. We report on a large-scale empirical industrial organization study in which the demand equations for fast-food... View Details
Keywords: Sean Silverthorne
- 23 Mar 2003
- Research & Ideas
Putting the Project Puzzle Together
simultaneously hit a particular organizational unit and require so much change that the unit is effectively paralyzed into inactivity. The portfolio approach forces all of these projects from different parts of the organization to be... View Details
Keywords: by Martha Lagace
- 04 Apr 2017
- First Look
First Look at New Research, April 4
elections shows that voter registration requirements have significant effects on turnout, resulting in unequal participation. We assigned 20,500 apartments to one control or six treatment groups that received canvassing visits providing... View Details
Keywords: Sean Silverthorne
- 27 Jan 2014
- Research & Ideas
Family CEOs Spend Less Time at Work
a CEO's incentive to perform is in large part tied to what happens when he or she does not perform—a risk of getting ousted. But aligning a board to say we're going to start looking for someone else is a lot more complicated when the... View Details
Keywords: by Carmen Nobel
- 06 Dec 2004
- What Do You Think?
Why Do Managers Fail to Act on Their Predictions?
predictable surprise. Important trends are identified as part of nearly every strategic planning exercise. But the effort to address them too often stops there. If the ability to act in a timely manner distinguishes better performers from... View Details
Keywords: by James Heskett
- 02 Jul 2013
- First Look
First Look: July 2
heterogeneous impacts of a common network characteristic across votes. We find that the effect of alumni networks is close to 60% as large as the effect of state-level considerations. The network View Details
Keywords: Anna Secino
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
we heard in our interviews was the need for MBA students to cultivate greater self-awareness. Executives said, "The more an MBA understands his or her impact on others and vice-versa, the more effective he or she will be." The second... View Details
- 28 Nov 2011
- Research & Ideas
Rethinking the Fairness of Organ Transplants
In order to test their methodology, the research team performed a series of case studies on policies with different criteria for matching. In the first instance, using the criteria and constraints of the current dominant policy, their... View Details
- 01 Apr 2014
- Research & Ideas
When Do Alliances Make Sense?
firms and alliances head-to-head in a meaningful way, which requires measuring their performance in similar situations. "When you see an alliance over here, and a solo firm over there, there's a good reason for that," says... View Details
- 09 Jun 2009
- Research Event
Business Summit: Enterprise Risk Management
ServicesM.D. Ranganath, Chief Risk Officer, InfosysBarry Zubrow, Chief Risk Officer, JP Morgan Chase The global companies profiled in this session—Infosys, GE Capital Services, and JPMorgan Chase—highlight effective yet different... View Details
Keywords: Re: Robert S. Kaplan
- Research Summary
Overview
I have spent my career studying novel talent management practices and their effect on collaboration and performance. My core research focuses on two interrelated organizational trends that have become salient in the 21st century: workplace transparency (who gets to... View Details
Keywords: Privacy; Transparency; Productivity; Field Experiments; Communication; Design; Human Resources; Leadership; Management; Organizational Design; Organizational Structure; Performance; Groups and Teams; Networks; Behavior; Social and Collaborative Networks; Satisfaction; North America; Europe; Asia; China; Japan; Latin America
- 06 Nov 2013
- What Do You Think?
Is Top-Down Resource Allocation on the Rise?
be familiar with specific opportunities) manages the context—organization, the way managerial performance is measured and rewarded, etc.—that shapes definition of opportunities and the selection of those to be supported. In this view,... View Details
Keywords: by James Heskett