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  • June 2024
  • Case

SnapTravel: Betting on 'Super.com'

By: Reza Satchu and Tom Quinn
This case explores SnapTravel, a travel startup offering discounted hotel rooms, and its founders’ desire to pivot to a “super app” that saved customers money across many different purchase types. During the COVID-19 pandemic, Hussein Fazal and Henry Shi saw SnapTravel... View Details
Keywords: Business Growth and Maturation; Business Plan; Business Startups; Change Management; Disruption; Transformation; Volatility; Customer Focus and Relationships; Customer Value and Value Chain; Decisions; Income; Entrepreneurship; Geographic Scope; Cross-Cultural and Cross-Border Issues; Health Pandemics; Surveys; Knowledge Acquisition; Knowledge Use and Leverage; Leading Change; Crisis Management; Goals and Objectives; Risk Management; Consumer Behavior; Game Theory; Risk and Uncertainty; Adaptation; Diversification; Expansion; System Shocks; Technology Industry; Technology Industry; Canada; United States; Las Vegas
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Satchu, Reza, and Tom Quinn. "SnapTravel: Betting on 'Super.com'." Harvard Business School Case 824-196, June 2024.
  • 20 Apr 2009
  • Research & Ideas

Misgovernance at the World Bank

health clinics, schools, or technical advisors." Werker explained more about the study and its implications for global society in an e-mail Q&A. Martha Lagace: Why did you and Ashwin Kaja decide to look closer at the World Bank?... View Details
Keywords: by Martha Lagace
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

Common Pitfalls So That Your Organization Can Collaborate, Learn, and Innovate By: Leonardi, Paul, and Tsedal Neeley Abstract—Workplaces have adopted internal social tools—think stand-alone technologies such as Slack, Yammer, and Chatter,... View Details
Keywords: Carmen Nobel
  • 17 Mar 2015
  • First Look

First Look: March 17

http://dx.doi.org.ezp-prod1.hul.harvard.edu/10.1016/j.jom.2014.09.008 March 2015 Management Science Wisdom or Madness? Comparing Crowds with Expert Evaluation in Funding the Arts By: Mollick, Ethan, and Ramana Nanda Abstract—In fields as diverse as View Details
Keywords: Sean Silverthorne
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

Expanded Edition brings together more than a dozen of Porter's landmark articles from the Harvard Business Review. Five are new to this edition, including the 2008 update to his classic "The Five Competitive Forces That Shape Strategy," as well as new work on... View Details
Keywords: Martha Lagace
  • 18 Jan 2021
  • Book

How Thinking Like a Startup Helps Governments Solve More Problems

ones the private sector has decided they can’t solve on their own. The problems can be harder and more widespread. Lagace: What is an example of a public startup? Weiss: James Geurts, who started SOFWERX, was responsible for buying and deploying all the View Details
Keywords: by Martha Lagace
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

the company faces a number of challenges, including generic drugs, patent infringements in developing countries, and pricing pressure from governments and health insurers in the United States. Given these challenges, Novartis must decide... View Details
Keywords: Martha Lagace
  • 29 Aug 2017
  • First Look

First Look at New Research and Ideas, August 29

defining societal issue of the 21st century. The debate over “who gets what’ underlies policy debates ranging from taxation to health care to wages and permeates society at all levels, attracting increasing interest from policymakers,... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2017
  • First Look

First Look at New Research: January 10, 2017

and provide the impetus for evaluating research on disruptive innovation in management and strategy. We trace disruptive innovation theory’s intellectual history, noting both how core principles have crystallized through a process of anomaly-seeking research and how it... View Details
Keywords: Sean Silverthorne
  • 16 Nov 2009
  • Research & Ideas

The Times Captures History of American Business

of the world, linked by a common destiny, shared challenges, and overlapping aspirations. One of the most important priorities of this vocal, active, and technologically accomplished cohort was to work for a company (or other... View Details
Keywords: by Martha Lagace; Journalism & News
  • 12 Oct 1999
  • Research & Ideas

Porter’s Perspective: Competing in the Global Economy

and prosperous than others. And the third, which arose from the second, examines how you can take competitive thinking and apply it to social problems such as the environment, inner cities, and health care. Most of my readers have tended... View Details
Keywords: Re: Michael E. Porter
  • 08 Dec 2015
  • First Look

December 8, 2015

processes to consumers and beneficiaries to producers, generates a positive feedback loop through which value is created for both parties. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50173 forthcoming Stanford View Details
Keywords: Sean Silverthorne
  • 29 Oct 2013
  • First Look

First Look: October 29

http://hbr.org/search/214005-PDF-ENG Harvard Business School Case 114-009 Contempo Technologies, Inc. and Betty Sievers: A Clash of Interests in an Uncertain Time In an era of rapidly evolving systems of health care delivery, the impact... View Details
Keywords: Sean Silverthorne
  • 18 Aug 2009
  • First Look

First Look: August 18

Center, a multidisciplinary unit that offers patients suffering from spinal problems "one-stop" access to a range of providers including orthopedic surgeons, neurosurgeons, neurologists, medical specialists in physical medicine and pain management, mental... View Details
Keywords: Martha Lagace
  • 20 Dec 2016
  • First Look

December 20, 2016

to creating your own model. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52002 January 2017 Journal of Public Economics Innovation Under Regulatory Uncertainty: Evidence from Medical Technology By: Stern, Ariel Dora... View Details
Keywords: Carmen Nobel
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

strategies and tactics can be a helpful vehicle for clarifying an organization's theory of change. Basking in Reflected Glory: Symbolic and Substantive Implications of Winemaker Mobility Authors:Peter Roberts, Mukti Khaire, and... View Details
Keywords: Sean Silverthorne
  • 08 Jul 2014
  • First Look

First Look: July 8

investigates the effect of pay for performance in firms, yet less is known about the effect of non-financial rewards, especially in organizations that hire individuals to perform tasks with positive social spillovers. We conduct a field experiment in which agents... View Details
Keywords: Carmen Nobel
  • 31 May 2016
  • First Look

May 31, 2016

employees of a health benefits administrator that held a free workplace influenza vaccination clinic. Results: A 2 SD increase in functional proximity is associated with a 6.4 percentage point increase in the probability of vaccination... View Details
Keywords: Sean Silverthorne
  • 04 Oct 2011
  • First Look

First Look: October 4

knowing "who we are" might depend in part on repeatedly remembering to forget "who we were not." The Enabling Role of Social Position in Diverging from the Institutional Status Quo: Evidence from the U.K. National View Details
Keywords: Sean Silverthorne
  • 16 Jul 2013
  • First Look

First Look: July 16

influence when the vast majority can't? The authors tracked 68 change initiatives in the UK's National Health Service, an organization whose size, complexity, and tradition can make reform difficult. They discovered several predictors of... View Details
Keywords: Anna Secino
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