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  • August 2021
  • Teaching Note

IBM Watson at MD Anderson Cancer Center

By: Shane Greenstein and Mel Martin
Teaching Note for HBS Case No. 621-022. View Details
Keywords: Decision Making; Technological Innovation; Innovation Strategy; Knowledge Management; Knowledge Use and Leverage; Operations; Failure; Information Technology; Applications and Software; Health Care and Treatment; Product Development; Health Industry; Information Technology Industry; Technology Industry; United States; Houston; Texas
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  • Article

Strong Leadership and Teamwork Drive Culture and Performance Change: Ohio State University Medical Center 2000–2006

By: Leonard A. Schlesinger, Fred Sanfilippo, Neeli Bendapudi and Anthony Rucci

Several characteristics of academic health centers have the potential to create high levels of internal conflict and misalignment that can pose significant leadership challenges.

In September 2000, the positions of Ohio State University (OSU) senior vice... View Details

Keywords: Employee Relationship Management; Customer Value and Value Chain; Organizational Structure; Performance Improvement; Customer Satisfaction; Organizational Change and Adaptation; Leading Change; Service Delivery; Satisfaction; Health Care and Treatment; Health Industry; Ohio
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  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

Publication:Academic Medicine 84, no. 12 (December 2009): 1663-1671 Abstract Recent focus on the need to improve the quality and safety of health care has created new challenges for academic health centers (AHCs). Whereas previously... View Details
Keywords: Martha Lagace
  • 26 Feb 2007
  • Research & Ideas

The Power of the Noncompete Clause

passed, often twelve to twenty-four months. Such a clause, for instance, sparked a public legal battle two years ago when Google hired away a top Microsoft executive, Kai-Fu Lee. But disputes and tensions over noncompetes are not isolated instances. As most View Details
Keywords: by Martha Lagace
  • 17 Jan 2017
  • Research & Ideas

Can China Maintain Its Economic Power?

Management in Beijing. The Harvard Business School Alumni Bulletin recently caught up with McFarlan and asked him to reflect on his experiences in China, and his thoughts about the future of a country he describes as “a fascinating place... View Details
Keywords: by Deborah Blagg
  • 08 Oct 2012
  • Research & Ideas

The Immigrants Who Built America’s Financial System

else struck you as you were writing this book? A: I was surprised that Gallatin was involved so deeply in managing the governments of Presidents Jefferson and Madison, and by the significant diplomatic role he played in negotiating an end... View Details
Keywords: by Julia Hanna; Financial Services; Banking
  • 05 Sep 2006
  • Research & Ideas

HBS Cases: Porsche’s Risky Roll on an SUV

Central Europe is very much like going to Mexico, he says. Yet as Central Europe is integrated into the European Union, it is still important for managers to keep in mind that wage rates also tend to rise very quickly there, particularly... View Details
Keywords: by Martha Lagace; Auto; Manufacturing
  • 13 Oct 2011
  • Lessons from the Classroom

Building a Business in the Context of a Life

Devil Wears Prada, who is ambitious and gets sucked into a cutthroat job that starts to change her for the worse. "This kind of thing happens. You take a job because you want to pay back student loans and earn some management exposure,... View Details
Keywords: by Dina Gerdeman; Education
  • 29 Nov 2006
  • Research & Ideas

Rich or Royal: What Do Founders Want?

paradox in a recent paper called "Rich versus King: The Entrepreneur's Dilemma," an early draft of which was featured in the Best Paper Proceedings of the 2006 Academy of Management Conference and the 2005 Babson-Kauffman... View Details
Keywords: by Sarah Jane Gilbert; Financial Services
  • 17 Mar 2015
  • Research & Ideas

Where Did My Shopping Mall Go?

For the longest time nobody thought malls would be seriously hurt by ecommerce but now we have enough evidence to believe that the tsunami is actually coming. If you are not careful about thinking through the implications, you will be... View Details
Keywords: by Sean Silverthorne; Retail
  • March 2017
  • Case

Cantel Medical

By: John R. Wells and Gabriel Ellsworth
Cantel Medical Corporation provided infection prevention and control products and services for patients, caregivers, and other healthcare providers. In 2016, Cantel generated sales of $665 million and net profits of $60 million, double the levels of five years earlier.... View Details
Keywords: Cantel; Charles Diker; Furniture Industry; Matrix Organization; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Units; Business Growth and Maturation; Business Organization; For-Profit Firms; Chemicals; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Health; Health Care and Treatment; Business History; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Organizational Structure; Problems and Challenges; Research and Development; Opportunities; Strategy; Adaptation; Business Strategy; Competitive Strategy; Corporate Strategy; Diversification; Expansion; Information Technology; Biotechnology Industry; Chemical Industry; Health Industry; Manufacturing Industry; Medical Devices and Supplies Industry; Pharmaceutical Industry; United States; New Jersey
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  • 27 Sep 2004
  • Research & Ideas

How Leaders Build Winning Streaks

winning streaks, the number of leaders multiplies along with the momentum of the streak. Winning teams and successful organizations become increasingly less dependent on the person called the commander-in-chief—even though, ironically, the same top View Details
Keywords: by Rosabeth Moss Kanter
  • October 2020 (Revised November 2023)
  • Case

COVID-19 Testing at Everlywell

By: Jeffrey J. Bussgang and Olivia Hull
In March 2020, as COVID-19 spreads rapidly across the U.S., Everlywell founder Julia Cheek considers how to respond as a small start-up specializing in at-home lab testing. After making dramatic budget cuts, she decides to pivot the organization to address the... View Details
Keywords: Entrepreneurship; Business Strategy; Venture Capital; Health Care and Treatment; Health Disorders; Leading Change; Technology Adoption; Digital Platforms; Competitive Strategy; Science; Adaptation; Corporate Social Responsibility and Impact; Crisis Management; Social Entrepreneurship; Ethics; Government Legislation; Health; Health Testing and Trials; Health Pandemics; Consumer Products Industry; Health Industry; Technology Industry; Texas; United States
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  • 23 Jul 2007
  • Research & Ideas

HBS Cases: How Wikipedia Works (or Doesn’t)

with timing, in that this article appeared about my Enterprise 2.0 concept." Into The Thicket In May 2006, someone unknown to McAfee, but who had read his seminal article "Enterprise 2.0: The Dawn of Emergent Collaboration" in the MIT Sloan View Details
Keywords: by Sean Silverthorne; Publishing
  • 14 Dec 2009
  • Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

Q: What sorts of questions should managers at Vectus or other PRT businesses ask themselves going forward? A: I'm convinced that PRT creates huge value—reducing automobile congestion, and getting passengers to their desired destinations... View Details
Keywords: by Martha Lagace; Transportation
  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

opportunity to engage in a virtual dialogue on these matters. Some major corporations are starting to take the lead in this effort, including United Technologies Corporation, Philips (the Dutch electronics and health care giant), the... View Details
Keywords: by Staff
  • 21 Aug 2006
  • Research & Ideas

How Europe Wrote the Rules of Global Finance

1998 as part of its management of an apparently ongoing crisis. The reaction of the international financial community—and some of my students—was severe. The capital controls were labeled "unorthodox" and "heretical,"... View Details
Keywords: by Ann Cullen
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

Scale Global This case tracks Jerome Chouchan’s strategies and execution for a successful turnaround of Godiva Japan’s operations, which were experiencing a decline in sales when he became the managing director of the company in 2010.... View Details
Keywords: by Sean Silverthorne
  • 20 Feb 2007
  • First Look

First Look: February 20, 2007

(forthcoming) Abstract Abarbanell and Lehavy (2006) examine the effect of distributional properties of earnings and forecast data used by researchers who investigate 'Street' earnings. They perform a large number of analyses, and emphasize that View Details
Keywords: Martha Lagace
  • 07 Feb 2012
  • First Look

First Look: February 7

making, and practice. We discuss important implications and offer suggestions for further research. Read the paper: http://dx.doi.org/10.1287/orsc.1100.0618 Equitable and Efficient Coordination in Traffic Flow Management Authors:Cynthia... View Details
Keywords: Sean Silverthorne

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