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- All HBS Web
(4,225)
- People (12)
- News (1,401)
- Research (1,704)
- Events (17)
- Multimedia (44)
- Faculty Publications (869)
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- 26 Mar 2013
- First Look
First Look: March 26
for walnut purchases led to Diamond dropping its high profile acquisition of Pringles, an SEC and DOJ investigation, departure of the CEO and CFO, and the grounding of a high flying growth company. The case describes the history and... View Details
Keywords: Sean Silverthorne
- 07 Nov 2011
- Research & Ideas
The Forgotten Book that Helped Shape the Modern Economy
led to economic development and were therefore emulated in other nations at the time. The idea for it probably came from my love of old books, which allowed me to see quite starkly the discrepancy between past and present fame in the... View Details
Keywords: by Sean Silverthorne
- 14 Dec 2010
- First Look
First Look: Dec. 14
strategic and cultural changes at the company that may have led to the recalls. It allows for an exploration of the reality of the iconic J&J "Credo"—its long standing set of corporate values. Purchase this... View Details
Keywords: Sean Silverthorne
- 20 Oct 2009
- First Look
First Look: October 20
with internal design work, and then manufacture using the company's leading edge manufacturing facilities. Initial implementation challenges led to delays and additional engineering work, but as the designated Intel manufacturing site... View Details
Keywords: Martha Lagace
- 29 Nov 2006
- Research & Ideas
Rich or Royal: What Do Founders Want?
remaining CEO of the venture versus bringing in an experienced CEO who could build a more valuable company. The very different choices that I saw founders making regarding these co-founder, investor, and hiring decisions led me to... View Details
- 06 Nov 2006
- Research & Ideas
How South Africa Challenges Our Thinking on FDI
Africa. Under the apartheid era, the economy was sheltered. Initially, in the 1920s, this had been under an import substitution strategy, but by the '70s and '80s, it was more of a self-defense mechanism. That led to South African... View Details
Keywords: by Martha Lagace
- 24 Jul 2006
- Research & Ideas
How Kayak Users Built a New Industry
the dynamics of these types of markets, and to plan their business strategies accordingly." In this interview, Baldwin discusses the research and its implications for entrepreneurs who would like to become their own user innovators. Q: What View Details
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
thousands of babies and led to the collapse of several domestic infant formula brands, Beingmate—whose products tested clean—had risen to become a leader among China’s many infant formula brands. But while Beingmate was not implicated in... View Details
Keywords: Carmen Nobel
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
exposure to peers’ creative work) and on the value of creative work and the attendance of salespeople working for stores in divergent markets where customers had distinctive needs requiring customized service. We also find weak evidence that the system View Details
Keywords: Re: Multiple Faculty
- 22 Nov 2016
- First Look
November 22, 2016
many issue areas, Indian gaming has probably generated the greatest amount of activity in recent years. In particular, the negotiations that led to the immense success of the Pequot gaming operation in Connecticut have become almost... View Details
Keywords: Sean Silverthorne
- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
audit team, but also at how the audit was conducted, as well as external factors in the country that might influence company response. They found a number of factors that led to improvements—and moreover, that some of their effects were... View Details
Keywords: by Michael Blanding
- 22 Dec 2015
- First Look
December 22, 2015
led to cuts in basic public services, declines in population, and significant urban blight. The State of Michigan appointed an emergency manager, Kevyn Orr, to lead the city though the restructuring process. In March 2014, Orr and his... View Details
Keywords: Carmen Nobel
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
engage in collective behaviors that diminish their ability to do so. Sarah Jane Gilbert:What led you to study the effects of performance pressure on work teams? Heidi Gardner: I experienced similar team dynamics when I worked in a... View Details
Keywords: by Sarah Jane Gilbert
- 23 Jun 2009
- First Look
First Look: June 23
percent. Consistent with theory, we show that entry led to a redistribution of surgeries from lower- to higher-quality surgeons. The value of the improved outcomes due to this redistribution was roughly equal to the additional fixed costs... View Details
Keywords: Martha Lagace
- 28 Oct 2008
- First Look
First Look: October 28, 2008
financial measures makes little sense. All the financial incentives in the world won't transform CEOs into better decision makers. And bad decisions can bring companies down. Boards have an obligation to shareholders to ensure that companies are View Details
Keywords: Martha Lagace
- 16 Aug 2010
- Lessons from the Classroom
HBS Introduces Marketing Analysis Tools for Managers
Steenburgh of HBS and Jill Avery (HBS DBA'07) of Simmons School of Management. We asked Steenburgh to explain how practitioners can use the toolkits in their businesses. Sarah Jane Gilbert: Can you describe the marketing analysis toolkits? What View Details
Keywords: by Sarah Jane Gilbert
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
Loveman, has led a remarkable period of growth by installing service profit chain concepts throughout the organization. These organizations have been able to achieve what we might call SPC.2 by creating "owners" out of both... View Details
Keywords: by Sean Silverthorne
- 16 Jan 2019
- Research & Ideas
What Football Firings Teach Managers About Staying Relevant
summarized, “If he’d stuck to coaching and coaching alone during his time in Philadelphia, things just might have been different for Kelly in the NFL.” We revisit Carroll as another example of what can befall leaders. In his second opportunity as an NFL head coach, he... View Details
- 27 Sep 2011
- First Look
First Look: September 27
development is fragmented and lacks a coherent and integrated theory and method for developing an effective organization. A 20-year action research program led to the development and evaluation of the Strategic Fitness Process (SFP)-a... View Details
Keywords: Sean Silverthorne
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details
Keywords: by HBS News