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  • All HBS Web  (3,263)
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Show Results For

  • All HBS Web  (3,263)
    • People  (19)
    • News  (661)
    • Research  (1,616)
    • Events  (27)
    • Multimedia  (30)
  • Faculty Publications  (1,011)
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  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

frontline staff work with particular attention to patient safety issues and facilitated open-discussion meetings with employees about their safety related concerns. Data Collection. Hospitals submitted data on the operational failures they identified through their... View Details
Keywords: Martha Lagace
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

A may prefer to accept lower future profits in order to interact with a monopolist complement in B. Download the paper: http://www.hbs.edu/research/pdf/09-009.pdf Unraveling Yields Inefficient Matchings: Evidence from Post-Season College... View Details
Keywords: Martha Lagace
  • 01 May 2007
  • First Look

First Look: May 1, 2007

Casadesus-Masanell and Andres Hervas-Drane Abstract We study competitive interaction between two alternative models of digital content distribution over the Internet: peer-to-peer (p2p) file sharing and centralized client-server... View Details
Keywords: Sean Silverthorne
  • 06 Dec 2011
  • First Look

First Look: Dec. 6

from research on companies and teams that have sustained success or deteriorated in their performance, as well as research on the leadership and culture in organizations that endure over time. The focus is on complex interactions... View Details
Keywords: Sean Silverthorne
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

customer-owners requires a high percentage of employees who behave as owners with a stake in the success of the business. Customer ambassadors are not routinely created by interactions with employees who don’t have an owner mindset.... View Details
Keywords: by Jim Aisner; Retail
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

alignment in supply/demand planning. We model the interaction between a sales and a manufacturing function within a firm, or between an upstream and downstream firm. We claim that misalignment is costly both to the involved... View Details
Keywords: Martha Lagace
  • 20 Nov 2012
  • First Look

First Look: November 20

U.S. Census of Services for 1982-2007, we find agencies are more likely to unbundle with increasing size, diversification, and higher media prices and less likely with increasing age, larger media volume, and an interaction between media... View Details
Keywords: Sean Silverthorne
  • 06 Nov 2012
  • First Look

First Look: November 6

Which U.S. Market Interactions Affect CEO Pay? Evidence from UK Companies Authors: Joseph Gerakos, Joseph Piotroski, and Suraj Srinivasan Publication: Management Science (forthcoming) Abstract This paper examines how different types of... View Details
Keywords: Sean Silverthorne
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

series of experiments, the researchers tested four increasingly interactive ways in which Facebook might affect customers’ behavior. First, they explored whether liking a brand—passively following it—makes people more likely to purchase... View Details
Keywords: Sean Silverthorne
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

Sokoloff's influential study of trade in invention in the United States, our quantitative and qualitative evidence highlights how inventors and intermediaries in Japan interacted to create a market for new ideas. Paper:... View Details
Keywords: Sean Silverthorne
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

Immigration, Natives' Marriage and Fertility By: Carlana, Michela, and Marco Tabellini Abstract—In this paper, we study the effects of immigration on natives’ marriage, fertility, and family formation across U.S. cities between 1910 and 1930. Instrumenting immigrants’... View Details
Keywords: Dina Gerdeman
  • 15 Nov 2016
  • First Look

November 15, 2016

is that fiscal risk and social risk interact in complex ways. When considering many potential projects, government cost-benefit analysis thus acquires the flavor of a portfolio choice problem. We use the model to explore how the relative... View Details
Keywords: Sean Silverthorne
  • 03 Sep 2013
  • First Look

First Look: September 3

institutions for co-investing. Download working paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2159229   Cases & Course Materials Harvard Business School Case 712-459 Netflix: Competitive Dynamics in the Consumer Video Market The case examines, first,... View Details
Keywords: Sean Silverthorne
  • 24 Jul 2013
  • Op-Ed

Detroit Files for Bankruptcy: HBS Faculty Weigh In

Illinois has serious financial issues, Chicagoland has far more vitality, economic activity, and interaction between downtown and the suburbs than Detroit. In terms of basic infrastructure, (water, bridges, and roads, for example), cities... View Details
Keywords: by John Macomber, Robert C. Pozen, Eric D. Werker & Benjamin Kennedy; Auto
  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

models and policies are incomplete without taking into account the bargaining process and, in particular, the way in which this process interacts with underlying control structures in the household. Testing the Commitment Hypothesis in... View Details
Keywords: Martha Lagace
  • 17 Mar 2021
  • Research & Ideas

Beyond Pajamas: Sizing Up the Pandemic Shopper

for online retailers. Companies should use the data they collect from digital interactions to learn about these new customers: How do the new e-commerce customers compare to the pre-pandemic ones? Are they buying the same products at the... View Details
Keywords: by Ayelet Israeli, Eva Ascarza, and Laura Castrillo; Retail
  • 19 May 2015
  • First Look

First Look: May 19

wealth of data it provides about agents' behavior and about the Bitcoin system itself. This article presents the platform's design principles and properties for a non-technical audience; reviews its past, present, and future uses; and points out risks and regulatory... View Details
Keywords: Sean Silverthorne
  • 19 Jun 2012
  • First Look

First Look: June 19

PapersNegotiation Processes As Sources of (and Solutions to) Interorganizational Conflict Authors:Elizabeth Long Lingo, Colin Fisher, and Kathleen L. McGinn Abstract We investigate how structural features of negotiations can affect View Details
Keywords: Sean Silverthorne
  • 20 Dec 2004
  • Research & Ideas

How an Order Views Your Company

marketing, operations, and pricing. This led to greater profitability as well as to a tighter competitive focus and greater differentiation. Thus, order cycle management contributed to cost optimization, revenue improvement, and better pricing. Each of these positively... View Details
Keywords: by Sarah Jane Johnston
  • 02 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part One]

partnerships with the accompanying rigidities. Cooperation in some forms co-exists with intense competition in the marketplace. Firms in a cluster interact because it's in their interest to do so, not because they own each other. The... View Details
Keywords: by Martha Lagace & Hilah Geer
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