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  • January 1998
  • Case

Frontgate Catalog

By: Jeffrey F. Rayport
Frontgate is a high-end, Lebanon, Ohio-based catalog business. The decision makers are trying to determine how much financial and personnel resources to invest in the development of a Web site. The decision is being made in light of branding issues and competitor's Web... View Details
Keywords: Customer Relationship Management; Competition; Internet and the Web; Brands and Branding; Retail Industry; Ohio
Related
  • 08 May 2019
  • Blog Post

Top-Notch Talent Begets Top-Notch Talent

When Jamie Cheney (MBA 2007) and Annie Davis (MBA 2007) studied together at Yale for their undergrad and later at HBS for their graduate degrees, they had no idea that they would end up working together – or that this work would be in the View Details
  • December 1995
  • Case

City Year: National Expansion Strategy (A)

City Year, a successful nonprofit organization, is studying how, when, and where to expand to new sites. This case provides the opportunity to understand the strategy and structure of a successful delivery system for human services. That analysis raises the question of... View Details
Keywords: Nonprofit Organizations; Growth Management
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    Jay W. Lorsch

    Jay W. Lorsch is the Louis Kirstein Professor of Human Relations at the Harvard Business School. He is editor of View Details

    • 10 Nov 2015
    • Op-Ed

    Authentic Leadership Rediscovered

    Bennis said, “Leadership is character. It is not just a superficial question of style. It has to do with who we are as human beings and the forces that shaped us. Style is the outward manifestation of one’s authentic leadership, not one’s... View Details
    Keywords: by Bill George
    • January 2008 (Revised May 2011)
    • Case

    Cognizant Technology Solutions

    By: Robert G. Eccles, David Lane and Prabakar 'PK' Kothandaraman
    In the highly competitive information technology outsourcing industry, Cognizant Technology Solutions has developed a strategy to differentiate itself by emphasizing building very close client relationships through its "Two-in-a-box" (TIB) model. This model is based on... View Details
    Keywords: Customer Relationship Management; Knowledge Sharing; Resource Allocation; Competitive Advantage; Information Technology; Information Technology Industry
    Related
    • 22 Feb 2021
    • Book

    Reaching Today's Omnichannel Customer Takes a New Sales Strategy

    Management That Works: How to Sell in a World That Never Stops Changing, Cespedes, a senior lecturer at Harvard Business School, offers research-based insight and context, and presents sales productivity not only as a core way to increase... View Details
    Keywords: by Kristen Senz
    • 04 Dec 2018
    • News

    Larry Summers: urban-rural inequality and the importance of work

    • 2022
    • Book

    企業初心 未來企業的新領導準則

    By: Hubert Joly and Caroline Lambert
    A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
    "It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
    Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change
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    • 2022
    • Book

    The Heart of Business (ハート・オブ・ビジネス)――「人とパーパス」を本気で大切にする新時代のリーダーシップ

    By: Hubert Joly and Caroline Lambert
    A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
    "It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
    Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations
    Related
    • 12 Feb 2019
    • First Look

    New Research and Ideas, February 12, 2019

    https://www.hbs.edu/faculty/Pages/item.aspx?num=55599 forthcoming International Journal of Human Resource Management Improving Resilience Among Employees High in Depression,... View Details
    Keywords: Dina Gerdeman
    • 01 Sep 2023
    • News

    Solving for Z

    With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic... View Details
    Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Administration of Human Resource Programs
    • February 2003 (Revised November 2006)
    • Case

    Silvio Napoli at Schindler India (A)

    By: Christopher A. Bartlett, Michael Y. Yoshino and Perry Fagan
    A young Italian MBA working for a Swiss multinational is sent to India to establish a subsidiary and implement the strategy he prepared at headquarters as a strategic planner. This case focuses on three core strategic decisions he must make as his plan is challenged by... View Details
    Keywords: Business Subsidiaries; Decisions; Cross-Cultural and Cross-Border Issues; Employees; Management Teams; Strategic Planning; India; Switzerland
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    • 06 Jul 2017
    • Working Paper Summaries

    Do All Your Detailing Efforts Pay Off? Dynamic Panel Data Methods Revisited

      View Details
    Keywords: by Doug J. Chung, Byungyeon Kim, and Byoung Park; Pharmaceutical
    • June 2021
    • Case

    uBiome

    By: Thomas R. Eisenmann and Olivia Graham
    uBiome provided clinical tests that sequenced the DNA of human microbiome samples, providing data on health conditions directly to consumers or to prescribing physicians. Founded in 2012, the San Francisco-based startup raised $105 million from top-tier venture capital... View Details
    Keywords: Business Startups; Crime and Corruption; Insolvency and Bankruptcy
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    • 2006
    • Article

    Capital Budgeting: The Role of Cost Allocations

    By: Ian D. Gow and Stefan Reichelstein
    A common issue for firms is how to allocate capital resources to various investment alternatives. An extensive and long-standing literature in finance has examined various aspects of capital budgeting, including capital constraints, the determination of discount rates,... View Details
    Keywords: Capital Budgeting; Resource Allocation; Performance Evaluation; Cost Management; Research; Investment; Cash Flow; Risk Management; Performance Capacity
    Related
    • 11 Apr 2011
    • Lessons from the Classroom

    Teaching a ‘Lean Startup’ Strategy

    doing that, and waste a lot of money on sales and marketing trying to sell that wrong product," says Tom Eisenmann, a professor in the Entrepreneurial Management Unit at Harvard Business School. "It takes a lot of time, time... View Details
    Keywords: by Carmen Nobel; Technology; Computer
    • May 1994 (Revised July 1994)
    • Case

    International Sourcing in Athletic Footwear: NIKE and Reebok

    Nike and Reebok, the two largest athletic footwear companies, look to contractors in Asia to manufacture their shoes. Sourcing from Asia offers advantages of low cost and flexibility, but raises questions about human rights and corporate responsibility. How Nike and... View Details
    Keywords: Rights; Multinational Firms and Management; Corporate Social Responsibility and Impact; Apparel and Accessories Industry
    Related
    • 13 Mar 2005
    • Research & Ideas

    The Tricky Business of Nonprofit Brands

    Are brand management issues faced by a powerful for-profit company such as Toyota the same as those navigated by an international non-government organization (NGO) such as the Red Cross? Yes and no. In their new book, The New Global... View Details
    Keywords: by Manda Salls
    • 11 Jun 2018
    • Blog Post

    Meet the 2018-2019 Blavatnik Fellows in Life Science Entrepreneurship

    Entrepreneurship in the HBS Community There are a multitude of entrepreneurship programs and resources available to students and alumni in the HBS and Harvard Ecosystem. While attending HBS, students have access to countless offerings to... View Details