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Show Results For
- All HBS Web
(3,192)
- People (17)
- News (1,046)
- Research (1,661)
- Events (3)
- Multimedia (3)
- Faculty Publications (638)
- 31 May 2023
- Research & Ideas
With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines
2,000 users, homing in on passenger usage data between January and November in 2018. After a rider had been active for three weeks, the authors tracked how—and, more important, when—customers used the service. The researchers then ranked... View Details
- 11 Oct 2022
- Research & Ideas
Shrinking the Racial Wealth Gap, One Mortgage at a Time
Hiring more minority loan officers could help people of color secure significantly more home loans and address one of the biggest factors driving the racial wealth gap, new research finds. In the white-dominated US banking industry,... View Details
- Web
Site Credits - A Concrete Symbol: The Building of Harvard Business School 1908-1927 – Baker Library | Bloomberg Center, Historical Collections
HBS Quick Links HBS Home MBA Executive Education Doctoral Programs Faculty and Research Alumni Publishing Site Index HBS Home Contact Us Map/Directions A Concrete Symbol The Exhibition Introduction Educating... View Details
Robert L. Tillman
Shortly before Tillman took over the home improvement company, it had slipped out of its industry leading position, falling behind the newer and bigger Home Depot chain.... View Details
Keywords: Retail
- 22 Nov 2011
- News
A Storybook Beginning
goal of touching a million kids’ lives by 2015” by providing them with e-readers. Risher developed the idea for the venture during a world tour with his family that combined sightseeing with hands-on community improvement activities such... View Details
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
Artificial intelligence, machine learning, and big data will transform financial services and small-business lending long before they impact driverless cars, predicts Harvard Business School Senior Fellow Karen G. Mills. “As we speak,... View Details
- February 2020
- Case
Highfields Capital and McDonald's
By: Mark Egan and Robin Greenwood
McDonald’s reported its fifth consecutive quarter of declining same-store sales growth in early 2015. Despite McDonald’s recent poor performance, Jonathon S. Jacobson, the founder and Chief Investment Officer of Boston-based Highfields Capital Management, had initiated... View Details
Keywords: McDonald's; Stocks; Performance Improvement; Operations; Finance; Restructuring; Value Creation; Financial Services Industry
Egan, Mark, and Robin Greenwood. "Highfields Capital and McDonald's." Harvard Business School Case 220-061, February 2020.
- Web
Tips for Working Remotely | Information Technology
data in cloud storage instead of on your laptop. Also consider leaving personal devices at home and obtaining "burner devices." Use the HBS VPN when accessing data and services in your destination. Look to... View Details
- 01 Jun 2007
- News
Tribute to Fellowships
wondered whether she should pack up and go home. Not that she had a home to return to. That was the problem. The day before Thompson moved into Chase Hall on August 30, 2005, Hurricane Katrina had flooded the New Orleans View Details
- 22 Sep 2009
- News
The Case for Regulatory Reform
This is week when the Wall Street chickens come home to roost. In the wake of the worst financial crisis since the Great Depression, the Obama administration has sent Congress a package of regulatory reforms aimed, in large part, at... View Details
- 25 Aug 2022
- News
Case Study: Sound Check
improved long-term retention rates. In the early days, it’s best to optimize for product feedback. If it’s easier to sell to smaller customers (with more volume), stick with this segment and treat the feedback as gold. Rapidly iterate... View Details
- 01 Dec 2020
- News
Finding The Right Patient-Provider Match
more quickly from in-person services to virtual. Call center workers, for example, had access to the Kyruus scheduling function online so that, Gardner says, “Overnight, they switched from working with 400 others in a large building to... View Details
Keywords: Susan Young
- 05 Oct 2016
- News
Harvard to Open Life Sciences Lab
block in Harvard's efforts to create an innovation hub in Allston that encourages our students and faculty to explore and nurture ideas that lead to new knowledge, new products, new services and perhaps even new industries,” said Harvard... View Details
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
brick and clicks are Home Depot and Pet Smart. What did Home Depot do right? Rajiv Lal: Home Depot thought about the challenges facing their business very strategically.... View Details
- 01 Jun 1998
- News
Project outreach
Outreach On March 28, more than five hundred HBS students, partners, and faculty members participated in the School's eleventh annual daylong public service effort, Project Outreach. This year, groups of volunteers went to eight sites... View Details
- 01 Mar 2007
- News
Ideas That Stick
trained to believe that the more abstract and sweeping our statements are, the more intelligent we’ll seem. It sounds more profound to talk about improving customer service than about what people working at... View Details
- 01 Sep 2016
- News
Going Forward
to improve the perception of HBS and business in the world; to engage with the University in mutually beneficial ways; and to build the case for flexible funding that would support innovation at the School. On all these dimensions we have... View Details
- 01 May 2000
- What Do You Think?
Can You Hard-Wire Performance?
Summing Up Hard-wiring Performance Is Great In Concept...but.... The responses to the concept of promising and delivering results rather than selling products or services are in, and you've agreed that hard-wiring performance is a winning... View Details
Keywords: by James Heskett
- 01 Dec 2007
- News
Faculty Research Online
http://hbswk.hbs.edu/item/5652.html. How Brand China Can Succeed A series of recent setbacks, including the Mattel toy recalls, threatens China’s new and improving image, says Professor John Quelch. There is just not enough preexisting... View Details
Keywords: Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services
- 01 Sep 2014
- News
Groundwork
and improvements to this residential space. 4 Klarman Hall ETA 2018 Klarman Hall will replace Burden Hall as a venue for events and gatherings. The building will include elements of a large-scale conference center, a performance space,... View Details