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  • Web

HBS - Financials | From the CFO

informing their teaching in all the School's educational programs, their knowledge educates the next generation of leaders and influences the practice of management on a global scale. As I write, the world continues to face uncertainty. Container ships bottleneck the... View Details
  • January 2024
  • Case

Frank Cornelissen: The Great Sulfite Debate (A)

By: Tiona Zuzul and Susan Pinckney
In 2018, artisanal Italian vineyard Frank Cornelissen was one of the world’s leading natural wine vineyards. Its founder, Frank Cornelissen, faced weather related conditions that forced him to have to decide between staying true to the tenets of the natural wine... View Details
Keywords: Budgets and Budgeting; Business Earnings; Plant-Based Agribusiness; Family Business; For-Profit Firms; Small Business; Change Management; Transition; Communication Strategy; Cost vs Benefits; Financial Management; Financial Strategy; Profit; Revenue; Spending; Global Strategy; Goods and Commodities; Innovation Strategy; Crisis Management; Goals and Objectives; Growth Management; Success; Strategic Planning; Problems and Challenges; Risk and Uncertainty; Cognition and Thinking; Reputation; Adaptation; Expansion; Weather; Mission and Purpose; Values and Beliefs; Food and Beverage Industry; Food and Beverage Industry; Europe; Italy
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  • 05 Sep 2017
  • First Look

First Look at New Research and Ideas, September 5, 2017

cinema chain in Peru, to reinvent the movie-going experience for Peruvians. Cineplanet wishes to better align their operating model with the needs and behaviors of its customers. Please note: This case study includes mandatory video... View Details
Keywords: Sean Silverthorne
  • 29 Jul 2008
  • First Look

First Look: July 29, 2008

outlining the situation to the team. His email generated a negative backlash and chain of defensive emails from involved staff who felt criticized. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=608171... View Details
Keywords: Martha Lagace
  • 22 Nov 2024
  • News

Healthcare Club Hosts its 25th Annual Conference; Alumni Step Out for Global Networking Night; Meet the Club Leader: Andrea Fantacone

the Harvard Law School—any Harvard school that is furthering the practice of the business of healthcare. “Our goal for the next 25 years is to continue to grow sustainably, bringing value to our HBS Healthcare Alumni Association community... View Details
Keywords: Margie Kelley
  • 23 Aug 2016
  • First Look

August 23, 2016

companies has become available in the past 10 years. Myth Number 5: ESG adds value almost entirely by limiting risks. Reality: Along with lower risk and a lower cost of capital, companies with high ESG scores have also experienced... View Details
Keywords: Sean Silverthorne
  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

particular challenge the company faced was about selling its line of prestigious, professional beauty tools to chain drugstores—risking dilution of the brand, losing existing core customers, and taking on financial commitments way beyond... View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

much better. In this article, professor and Balanced Scorecard guru Robert S. Kaplan introduces BSC Customer Profitability Metrics. From Balanced Scorecard Report. Marketing Your Way Through a Recession Published: March 3, 2008 In a recession, consumers become View Details
Keywords: by Sean Silverthorne
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

Future (Currency/Doubleday), focuses on share of customer: Using the insights about what makes your most loyal customers different to maximize the value of those relationships. By the end of the decade, many marketers had come to believe... View Details
Keywords: by Jean Ayers
  • 31 Jan 2017
  • First Look

First Look at New Research: January 31, 2017

Abstract—The Food and Drug Administration approves new medical devices after in-depth reviews of safety and effectiveness data. Some have advocated for shorter review times to encourage innovation. We evaluated whether regulatory review... View Details
Keywords: Carmen Nobel
  • 01 Sep 2015
  • News

Alumni and Faculty Books for September 2015

Airlines. Evolving Ourselves: How Unnatural Selection and Nonrandom Mutation Are Changing Life on Earth by Juan Enriquez (MBA 1986) and Steve Gullans (Current) The authors survey how humans are changing the course of their evolution, seen, for example, in rising rates... View Details
  • Profile

Hiroshi Mikitani

taught at Yale, and later getting his MBA at HBS, Mikitani got a firsthand taste of entrepreneurial fervor. As he wrote in a 2013 Harvard Business Review article, “I’d learned that it doesn’t matter how big your employer is—what matters is how much View Details
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

Companies you describe as crippled by denial include the supermarket chain A&P, the retail conglomerate Sears, and the short-lived delivery experiment Webvan. How did these companies succumb to denial? A: To paraphrase Tolstoy, every... View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 04 Oct 2011
  • First Look

First Look: October 4

specifically, we show how forgetting in a firm's ongoing rhetorical history-here, the bulletins' repeated omission of contradictory elements in the firm's past (i.e., structural omission) or attempts to neutralize them with valued... View Details
Keywords: Sean Silverthorne
  • 15 Jun 2021
  • News

The Path Ahead

even more learners, and we’re running a number of experiments to try and get to non-linear growth. Editor's note: Dean Datar's response applies to both of the following questions: Along with another HBS sectionmate, Steve Sarver, I operate a View Details
  • 29 Mar 2016
  • First Look

March 29, 2016

computer simulation highlighting the work performed by the government of an archetypal American town—from building roads to ensuring food safety—increased trust in government and support for government services. In Study 2 (N=125), Boston... View Details
Keywords: Sean Silverthorne
  • 02 Aug 2016
  • First Look

August 2, 2016

possible in terms of service and its economics, without compromising on its value proposition? Was Paladina just too different of a business to be part of the DaVita family? This case offers an example of "intrapreneurship"—i.e.,... View Details
Keywords: Sean Silverthorne
  • 19 May 2022
  • News

Leading to Salvation

changing today. AE: So Bob said he looked at it first and he said he didn’t think that he could do anything with it, but the more Bob talked to me and worked with me, Bob told me, he’s saying, I’m going to try to see what I can do to help you. JH: Bob Ryan set in... View Details
  • 02 Sep 2018
  • News

Havana Rising

When hotel manager Alessandro Benedetti worked for Kempinski chain locations in Spain and Switzerland, morning meetings were a time to go over the numbers and discuss strategy for the days ahead. But ever since Benedetti moved to Havana... View Details
Keywords: Dan Morrell; photographed by Eve North
  • 17 Dec 2013
  • First Look

First Look: December 17

unmatched and unchecked culture of engineering ambition, of rote learning and educational experimentation, of sophisticated tastes along with basic concerns with food safety. It is a country that is at once cosmopolitan and confused about... View Details
Keywords: Carmen Nobel