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  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

digital platform, and the increased fiscal pressures created by the worldwide economic crisis. Unfortunately, the educational programs for future health care leaders fail to provide many of the needed skills, according to a survey View Details
Keywords: by Paul Guttry; Health; Education
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

what “pre-soliciting clients” meant, for example. Do the same when you’re in the role of NewCo. Taking great care in hiring teams and individuals shows people thinking about leaving how seriously you view defections. Discourage lift outs... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 07 Jan 2013
  • Lessons from the Classroom

Culture Changers: Managing High-Impact Entrepreneurs

worried about students going into these culture industries only thinking in terms of traditional management styles and industry structures, bottom lines, and financial incentives, without thinking about what... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics; Food & Beverage; Entertainment & Recreation; Information; Publishing
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

total value of tailored coupons that shoppers stand to lose if they go elsewhere. Store-switching costs created this way increase the spending and loyalty of shoppers. For... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 09 Aug 2004
  • Research & Ideas

A Diagnostic for Disruptive Innovation

customers by providing them adequate functionality in return for lower prices. The technology of this sort of disruptive innovation offers "good enough" performance along traditional metrics and is... View Details
Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring
  • 24 Apr 2020
  • Op-Ed

Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19

found no takers given injury concerns, their high asking price, and the supply of quality quarterbacks on the market. Given that cutting Newton would free up $19 million in space in salary cap terms and would View Details
Keywords: by Sarah Abbott , Boris Groysberg, Tali Groysberg, and Abhijit Naik; Sports
  • 06 Feb 2006
  • Research & Ideas

Sorting Out the Patent Craze

include bodies as varied in scope as the Financial Accounting Standards Board on one end to the DSL Forum on the other. On the tech side, SSOs work both with technology sponsors and users to develop a set of... View Details
Keywords: by Sara Grant; Technology
  • 24 Oct 2017
  • Research & Ideas

Tax Reform is on the Front Burner Again. Here’s Why You Should Care

later? Forcing whoever's proposing this to say something more concrete about how they would like to resolve that would be healthy for all of us, including corporations, who could end up bearing the costs... View Details
Keywords: by Sean Silverthorne
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