Collective - Publications - Faculty & Research

30 Nov 2023
Blog Post

College Students, Take a Sneak Peek at the HBS MBA

in between. At Peek you’ll have the opportunity to attend multiple sessions that include a career workshop, mock case sessions, an alumni panel, and a current student panel! You’ll have the chance to interact with students from around the world to View Details

20 Jan 2023
Blog Post

The Importance of Mentorship: A Conversation With Professor Ting Zhang

collecting data and writing papers), and I simply could not have gotten through the process without the support of my family and the many grad students and faculty who supported me along the way. I’m in this field and study mentorship... View Details

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

We know surprisingly little about mergers and acquisitions, despite the buckets of ink spilled on the topic. In fact, our collective wisdom could be summed up in a few short sentences: Acquirers usually pay too much. Friendly deals done... View Details

Keywords: by Joseph L. Bower

Portrait Project

Nishi Anand

if the friends I want to frame don’t stay in touch? Leaving home at 15, constantly changing cities, countries, and continents on autopilot, I had mindlessly collected souvenirs, not memories. I was detached – moving from one thing to... View Details

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Statistical & Data Services - Research Computing Services

individuals supporting or collaborating with them are provided at no cost for two to three hours per month . Consultations longer than two to three hours and project work for faculty are charged to faculty research budgets at a rate of $40/hour. See our View Details

25 Apr 2011
Research & Ideas

What CEOs Do, and How They Can Do it Better

should for the moment be interpreted as suggestive correlations rather than firm causality statements. Even so, encouraged by the results of the initial study, the group is planning to continue along this line of research by expanding the data View Details

Keywords: by Michael Blanding

Research Summary

Rethinking Brand Contamination: How Consumers Maintain Distinction When Symbolic Boundaries Are Breached"

If consumers view their brands as extensions of themselves, what happens when undesirable consumers adopt these same brands? I address this question by examining an issue that is of great concern to managers of high-status brands: the rampant spread... View Details

August 2019
Case

The Allstate Corporation, 2019

By: John R. Wells and Benjamin Weinstock

In July 2019, Allstate, the United States’ number-three property and casualty (P/C) insurer, released its second-quarter earnings, which reported first-half revenues of $22.1 billion, up 11.4% year-over-year. Shareholders cheered the top-line growth, but P/C premiums... View Details

Keywords: Insurance Companies; Strategic Analysis; Strategic Change; Insurance; Strategy; Strategic Planning; Organizational Change and Adaptation; Competitive Strategy; Insurance Industry; North America

Citation

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2020
Working Paper

Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach

By: Eva Ascarza

The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details

Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Customer Value and Value Chain; Consumer Behavior; Analytics and Data Science; Mathematical Methods; Retail Industry

Citation

SSRN

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FAQs - Christensen Center for Teaching & Learning

our archive. The Center retains recordings for reference during our long-term relationship with clients. They are helpful in multi-year comparisons, but most importantly, they are incredibly helpful for our work with new faculty. Periodically we review the View Details

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The Intersection of Public Relations and Photography | Baker Library | Bloomberg Center | Harvard Business School

the Corporate Image Gary Works Photograph Album Resources Research Links Films & TV Bibliography From the Director Site Credits Special Collections Search Exhibition Introduction The Founding of U.S. Steel and the Power of Public Opinion... View Details

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Our Mission & Team | Institute for Business in Global Society

on several business and human rights issues over his career. He led Open For Business, where he worked with business leaders and activists to collectively advocate for LGBT+ equality in challenging regions. He has also worked on... View Details

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Harvard Business School

Baker Library Special Collections Exhibits More Exhibits Explore the Exhibit Student Pioneers The Value of Business Education The Golden Age of Black Business AASU Early Years & Influence AASU Founders Core Demands & Proposals Early Years... View Details

11 May 2022
Blog Post

MoMBAs: The Inspiring Student Mothers of HBS

husband and I grow as a team when it comes to managing our household and our collective careers. Sally Sorte Year: Second Mom of: Olivia (2 years) Pre-HBS Industry: Teach for America, Google, founded a charter school, McKinsey Post-HBS... View Details

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the Art of American Advertising - Advertising Products

Education Alumni Baker Library Historical Collections Visual Resources More Exhibits Exhibition Gallery Research Links Site Credits The Art of American Advertising: Advertising Products National Markets Advertising Products Trade Catalogs... View Details

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Tethys | Baker Library | Bloomberg Center | Harvard Business School

became part of the Fogg Museum collection but was never installed. Nearly three decades later, in 1967, the museum transferred the Tethys mosaic to Dumbarton Oaks in Washington, DC, where it was on display in the garden courtyard for two... View Details

01 Sep 2007
News

Alfred D. Chandler Jr. Remembered

historians, HBS professor emeritus Thomas McCraw, in his 1988 collection of Chandler essays, The Essential Alfred Chandler, described a man who was universally regarded as both an academic giant and a true gentleman. “Chandler’s most... View Details

21 Aug 2017
Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

Administration at Harvard Business School. “Used well, it changes the basis of competition in industry after industry.” The problem is that, in many cases, big data is not used well. Companies are better at collecting data–about their... View Details

Keywords: by Dina Gerdeman

01 Dec 2023
News

Alumni and Faculty Books and Podcasts

Edited by Margie Kelley Alumni Books The World’s Littlest Book on Climate: Ten Facts in Ten Minutes About CO2 By Mike Nelson, Pieter Tans, and Michael Banks (MBA 1983) Independently Published In this updated edition of the world’s smallest book on the world’s biggest... View Details

Keywords: podcasts

21 Oct 2015
Research & Ideas

How to Predict if a New Business Idea is Any Good

those outside the industry. “We’re not saying expertise is bad,” Shu hastens to add. “We just aren’t finding any evidence that industry expertise is required for the collective group to effectively assess the commercial potential of an... View Details

Keywords: by Michael Blanding; Accommodations; Financial Services

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