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  • All HBS Web  (3,554)
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  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

write a book with four co-authors. How did your collaboration for Pursuing the Competitive Edge come about? A: An earlier book, Restoring Our Competitive Edge: Competing Through Manufacturing, that Steve Wheelwright and I wrote, had been... View Details
Keywords: by Martha Lagace
  • 24 Aug 2010
  • First Look

First Look: August 24

construction consultancy firm Davis Langdon through a major organizational change in Europe and the Middle East. In the past, compensation arrangements had not incentivized partners to collaborate across the firm to serve clients'... View Details
Keywords: Sean Silverthorne
  • 24 Jan 2005
  • Research & Ideas

Entrepreneurial Hospital Pioneers New Model

sectors," he said. Cases such as Shetty's inspire him in that regard, and in the coming year he would like to collaborate on research in the healthcare sector in India with doctoral students and also with David Bloom, a professor of... View Details
Keywords: by Martha Lagace; Health
  • 03 Nov 2015
  • First Look

November 3, 2015

administrations are collaborating with academic economists and other quantitative social scientists to apply such rigorous methods to the study of public finance. These developments allow for more reliable measurements of the effects of... View Details
Keywords: Sean Silverthorne
  • April 2025
  • Case

Joe Mazzulla and the Boston Celtics (A)

By: Linda A. Hill, James I. Cash and Lydia Begag
Joe Mazzulla's leadership journey with the Boston Celtics began in 2016 when he served as an assistant coach for their NBA G-League affiliate. In 2019, he was promoted to a "behind-the-bench" assistant coaching role with the Celtics, before being asked to become the... View Details
Keywords: Personal Development and Career; Change Management; Communication; Values and Beliefs; Innovation and Invention; Decision Making; Innovation Leadership; Collaborative Innovation and Invention; Leadership; Leading Change; Leadership Development; Leadership Style; Crisis Management; Management Skills; Business Processes; Organizational Culture; Organizational Structure; Performance Efficiency; Sports Industry; Entertainment and Recreation Industry; United States
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Hill, Linda A., James I. Cash, and Lydia Begag. "Joe Mazzulla and the Boston Celtics (A)." Harvard Business School Case 425-059, April 2025.
  • 21 Jan 2014
  • First Look

First Look: January 21

patients. Claritas wanted to increase the speed at which genomic research discoveries occurred and translate this research into better diagnostic tests. To achieve this, it planned to collaborate with other children's hospitals through a... View Details
Keywords: Sean Silverthorne
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

pricing and the merits of billing over time. Also, see an excerpt from a recent Harvard Business Review article by Gourville and collaborator Dilip Soman. Mahoney: What are some first steps managers can take once they have decided to... View Details
Keywords: by Manda Mahoney
  • April 2025
  • Supplement

ZEISS: Commercializing Science

By: Maria P. Roche and Richie Zitomer
Spreadsheet Supplement for HBS Case No. 725-359. View Details
Keywords: Business Model; Business Organization; Decisions; Business Strategy; Competition; Business History; Collaborative Innovation and Invention; Independent Innovation and Invention; Disruptive Innovation; Innovation and Management; Innovation Strategy; Technological Innovation; Growth and Development Strategy; Knowledge Sharing; Industry Growth; Monopoly; Organizational Culture; Supply Chain Management; Partners and Partnerships; Risk and Uncertainty; Adaptation; Commercialization; Resource Allocation; Corporate Strategy; Semiconductor Industry; Technology Industry; Germany; Europe
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Roche, Maria P., and Richie Zitomer. "ZEISS: Commercializing Science." Harvard Business School Spreadsheet Supplement 725-856, April 2025.
  • July 2020
  • Teaching Plan

Girls Who Code

By: Brian Trelstad and Amy Klopfenstein
This teaching plan serves as a supplement to HBS Case No. 320-055, “Girls Who Code.” Founded 2012 by former lawyer Reshma Saujani, Girls Who Code (GWC) offered coding education programs to middle- and high school-aged girls. The organization also sought to alter... View Details
Keywords: Communication; Communication Strategy; Spoken Communication; Interpersonal Communication; Demographics; Age; Gender; Education; Curriculum and Courses; Learning; Middle School Education; Secondary Education; Leadership Style; Leadership; Social Enterprise; Nonprofit Organizations; Social Psychology; Attitudes; Behavior; Cognition and Thinking; Prejudice and Bias; Power and Influence; Identity; Social and Collaborative Networks; Motivation and Incentives; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Information Technology; Applications and Software; Education Industry; Technology Industry; North and Central America; United States
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Trelstad, Brian, and Amy Klopfenstein. "Girls Who Code." Harvard Business School Teaching Plan 321-010, July 2020.
  • 31 Jul 2015
  • Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

night while sheltering at home: A French Village. Its 72 episodes across 7 seasons (one for each year between 1940-1946) tell a story of collaboration and resistance under the WWII Vichy government. It has more than a dozen principal... View Details
Keywords: by Carmen Nobel; Information; Publishing
  • 26 Jan 2010
  • First Look

First Look: Jan. 26

List: Breakthrough Ideas for 2010," which is compiled by this journal in collaboration with the World Economic Forum. The ten problems and the innovative solutions are discussed in each essay. This particular essay describes research... View Details
Keywords: Martha Lagace
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

are you working on now? A: I'm continuing my broader research efforts to understand how the design of knowledge-intensive work affects teamwork, collaboration innovation, and ultimately performance. For example, I'm writing an empirical... View Details
Keywords: by Sarah Jane Gilbert
  • 03 Oct 2018
  • What Do You Think?

How Should Managers Deal with the Challenges of Building an Inclusive Workplace?

talent (in unlikely places), not a resume; define the core vision for the team or organization, and regard everything else as potentially open for innovation; believe that people you hire can and should do anything; and foster competition and View Details
Keywords: by James Heskett
  • 02 Jan 2013
  • What Do You Think?

Should We Rethink the Promise of Teams?

a process by which participants and entire organizations learn and innovate while carrying out day-to-day assignments. Increasingly, Edmondson maintains, coordination and collaboration are occurring in temporary groups requiring teaming... View Details
Keywords: by James Heskett
  • 24 Jul 2012
  • First Look

First Look: July 24

Program, a collaboration of multinational corporations requesting such information from thousands of suppliers in 49 countries. We find evidence that suppliers are more likely to share this information when requests from buyers are more... View Details
Keywords: Sean Silverthorne
  • 20 Sep 2006
  • Research & Ideas

The Power of Ordinary Practices

views, respecting their opinions, and acting on their needs and their wishes to the extent that it's possible. And the fifth category was a grab bag of things. But the most important aspect here was collaborating—that the team leader rolled up his or her sleeves and... View Details
Keywords: Re: Teresa M. Amabile
  • 15 Sep 2015
  • First Look

September 15, 2015

concentration. We show that these results are largely driven by patents filed by distant collaborators rather than non-collaborative patents or patents by non-distant collaborators, suggesting low cost long-distance digital communication... View Details
Keywords: Sean Silverthorne
  • 10 Dec 2007
  • HBS Case

One Laptop per Child

collaborative tasks from writing assignments to playing digital instruments. At the same time it needed to address constraints such as the lack of electrical power in many remote rural areas—a problem it solves in several ways. Kids can... View Details
Keywords: by Martha Lagace; Computer
  • 08 Nov 2024
  • HBS Case

What Wartime Service Taught These Historic Leaders

stress-testing [people] to ensure readiness, to ensure you’ve got the capability of responding,” he explains. “There’s a discipline in the military that is sometimes lacking in commercial organizations, and [leaders] can get themselves in trouble as a result.” Simons... View Details
Keywords: by Avery Forman; Entertainment & Recreation
  • 20 Aug 2024
  • Book

Why Competing With Tech Giants Requires Finding Your Own Edge

strategies. Hence, this transition necessitates a paradigm shift in strategic thinking. Flip the perspective: Your ecosystem, tech giants included Often, traditional businesses perceive themselves as mere participants in the ecosystems of tech giants when View Details
Keywords: by Feng Zhu; Technology; Information Technology
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