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  • All HBS Web  (4,037)
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  • All HBS Web  (4,037)
    • People  (10)
    • News  (508)
    • Research  (1,700)
    • Events  (22)
    • Multimedia  (43)
  • Faculty Publications  (1,144)
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  • Web

Launching Tech Ventures | HBS Online

This course is part of the Entrepreneurship & Innovation track. Introduction to Launching Tech Ventures START NOW HBS Online now offers this course on-demand, allowing you to begin your learning anytime. No application needed—start your... View Details
  • July–August 2021
  • Article

Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government

By: Ryan W. Buell, Ethan Porter and Michael I. Norton
Problem definition: As trust in government reaches historic lows, frustration with government performance approaches record highs. Academic/practical relevance: We propose that in co-productive settings like government services, peoples’ trust and... View Details
Keywords: Government Services; Behavioral Operations; Operational Transparency; Government Administration; Service Operations; Programs; Perception; Attitudes; Behavior; Trust
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Buell, Ryan W., Ethan Porter, and Michael I. Norton. "Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government." Manufacturing & Service Operations Management 23, no. 4 (July–August 2021): 781–802.
  • 04 Jul 2005
  • What Do You Think?

How Can Business Schools Be Made More Relevant?

Bennis and O'Toole trace origins of the argument back many years, but point especially to two studies in 1959 supported by the Ford and Carnegie Foundations. These studies suggested greater emphasis on the study, research, and application... View Details
Keywords: by James Heskett
  • 16 Dec 2021
  • Blog Post

African American Student Union Spotlight on STEM

gap. Why did you decide to pursue an MBA given your STEM background? At Citi my job was mostly to help make applications for whatever our traders needed. While I enjoyed developing technology, I also wanted to learn more about, and... View Details
  • 21 Aug 2019
  • Research & Ideas

What Machine Learning Teaches Us about CEO Leadership Style

communication of CEOs by analyzing their facial expressions using a computer-vision application that rated them according to eight emotions: anger, contempt, disgust, fear, happiness, neutral, sadness, and surprise. This type of analysis... View Details
Keywords: by Michael Blanding
  • 30 Jun 2003
  • Research & Ideas

Are You Supporting Your B Players?

grocery business in the U.S. Northeast) all follow two principles that make them successful in their fields thanks to their determination to engage their employees, he said. Southwest Airlines, for example, received 149,000 applications... View Details
Keywords: by Martha Lagace
  • 22 May 2017
  • Lessons from the Classroom

A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders

Business of Aesthetics to second-year MBA students and select applicants from Harvard’s Graduate School of Design. The course looks at the role of aesthetics in strategy, organizational structure, succession planning, and investment... View Details
Keywords: by Carmen Nobel; Beauty & Cosmetics; Apparel & Accessories; Auto; Tourism
  • 04 Jun 2012
  • Research & Ideas

The Business of Life

unusual application of an economic term delighted Christensen, a management professor known around HBS and the globe as both a brilliant business thinker and a deeply religious man. For more than a decade he has been a go-to consultant... View Details
Keywords: by Carmen Nobel
  • Web

Sexual Harassment & Other Sexual Misconduct | About

prohibits discrimination on the basis of sex in employment; and Massachusetts laws that prohibit discrimination on the basis of sex, sexual orientation, and gender identity. It does not preclude application or enforcement of other... View Details
  • Web

Online Business Courses for Organizations | HBS Online

Explore Corporate Solutions Academic Solutions Supplement your curriculum with Harvard Business School faculty-led business courses. Explore Academic Solutions 98% improved their negotiation skills, 84% have more confidence making business decisions, 87% acquired new... View Details
  • 01 Aug 1998
  • News

High Honors

billion; and reducing employee turnover to 7 percent. Fortune magazine consistently ranked USAA first among the country's most admired insurers. Upon retirement, McDermott, summarizing his philosophy, asserted that success had flowed from his View Details
  • Web

HBS - Financials | Supplemental Financial Information

IT applications to the cloud. Supplies & Equipment & Other Expenses Supplies and equipment expenses for fiscal 2023 were $14 million, or 1 percent of the School’s total operating costs, unchanged from fiscal 2022. In the other expense... View Details
  • 01 Oct 2000
  • News

Carlos A. Saladrigas: Hardworking Optimist

accounting at night while working days and came to HBS at the urging of his boss, who even offered to pay his application fee. Saladrigas's friendly, regular-guy demeanor belies his lengthy list of personal and professional... View Details
Keywords: Susan Young
  • 04 Jun 2018
  • What Do You Think?

Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?

unlikely to respond to methods aimed at improving behavioral problems.” CLT commented: “The refusal of an applicant to honor a policy is (more than) reason enough to dismiss the applicant from further... View Details
Keywords: by James Heskett
  • 18 Dec 2019
  • Book

6 Skills That Wise Companies Harness for World-Changing Innovation

says. Harnessing 'mother's wisdom' Takeuchi and Nonaka use many other examples to illustrate the application of these practices in The Wise Company. They conclude the book by examining the future of innovation, in light of their... View Details
Keywords: by Kristen Senz
  • 11 Nov 2022
  • Blog Post

Meet the HBS Armed Forces Alumni Association

chose to join AFAA leadership to give back to a community that has provided me a lot of assistance, friendship, and support. During my application to HBS, one of the AFAA leaders, Phillip Jones, was incredibly helpful. Last year, as a... View Details
  • Teaching

Overview

Laura taught undergraduate Military Leadership and Intro to Sociology for 6 and 4 semesters, respectively, at the United States Military Academy (West Point) from 2013-2016 (see course descriptions and links below). She was promoted from instructor to Assistant... View Details
  • Research Summary

Competing on a Common Platform

Why have over 100 firms joined the Eclipse Foundation to collectively produce an open source platform and tools for software application development? What are they trying to accomplish? This research analyzes IBMs divestment of the Eclipse Java Integrated Development... View Details
  • Web

On Campus Logistics - Recruiting

the room when you arrive. Interviews: A CPD staff member will meet you outside of your room 10 minutes before your first interview with your interview schedule, applicant materials, and food vouchers. Room Availability: Your assigned room... View Details
  • 09 Nov 2022
  • Blog Post

Building Community: Meet the HBS Latino Student Organization Leadership

legacy, rebuild the in-person community, and foster engagement throughout the identity cross-sections that exist at Harvard. Maiky Iberkleid Szainrok I first interacted with LASO during the application process when they co-hosted an “Ask... View Details
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