Publications

July 2017 (Revised October 2017)
Supplement

Becton Dickinson: Innovation and Growth (B)

By: Raffaella Sadun, Michael Beer and James Weber

This (B) case supplements the (A) case by providing additional information and updates through early 2016. View Details

Keywords: Transformation; Change Management; Innovation Leadership; Mergers and Acquisitions; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Strategy; Medical Devices and Supplies Industry; Health Industry; Manufacturing Industry; United States

September 2006 (Revised October 2007)
Case

Shinsei Bank: Developing an Integrated Firm

By: Thomas J. DeLong and Masako Egawa

Tom Pedersen, newly appointed chief learning officer (CLO) of Shinsei Bank in Japan, pondered how he could facilitate development of an integrated culture and transformation of the organization. Shinsei Bank had not developed longstanding tradition or a strong... View Details

Keywords: Integration; Mission and Purpose; Organizational Change and Adaptation; Talent and Talent Management; Organizational Culture; Performance Evaluation; Cooperation; Diversity; Japan

February 2012
Teaching Note

Kent Chemical: Organizing for International Growth (Brief Case)

By: Christopher A. Bartlett and Laura Winig

Teaching Note for Product #4409 View Details

Keywords: International Business; Organizational Change; Multinational Corporations; Organizational Change and Adaptation; International Finance; Multinational Firms and Management; Organizational Design; Organizational Structure; Corporate Strategy

January 2003 (Revised January 2007)
Case

Guide Dogs for the Blind Association

By: Allen S. Grossman, Jane Wei-Skillern and Kristin Lieb

In 2002, Guide Dogs for the Blind Association, the recognized world leader in the breeding and training of guide dogs, was in the midst of broadening its reach and providing additional mobility services. Chief Executive Geraldine Peacock was concerned that systemic... View Details

Keywords: Transition; Growth and Development Strategy; Resource Allocation; Organizational Change and Adaptation; Programs; Networks; Nonprofit Organizations; Competitive Strategy

01 Dec 2019
News

Case Study: Farming It Out

funding last March and is ready to scale. “We’ve gone from having a couple of robots in the field to showcase their autonomy to having a fleet of them running miles every day,” Andersen says. And it’s just the beginning of Burro’s potential: As AI capabilities expand,... View Details

Keywords: Jen McFarland Flint; Agriculture

09 Feb 2017
News

Turning Disorder into Opportunity

says, came in adapting the culture of the workplace to accept the autistic employees. This was done through autism-awareness training sessions for all employees, and management training for workers engaging... View Details

Keywords: Jennifer Myers

Web

Social Entrepreneurship and Systems Change (SESC) - Course Catalog

skills necessary for navigating the challenges of social entrepreneurship and systemic change, focusing on resilience, stakeholder engagement, and adaptive strategy. Create a community of students from across the university who are... View Details

01 Dec 1996
News

Laurel without Hardy? A Lesson for Business

This column, which first appeared in the August 18, 1996, edition of the New York Times, was adapted from Adam M. Brandenburger and Barry J. Nalebuff's new book, Co-opetition, published last summer by Doubleday. To succeed in business you... View Details

01 Jun 1997
News

Blockbuster Deals

A wave of mergers is sweeping the country, activity that recalls the 1980s, the 1960s, and even, some say, the empire-building of a century ago. In the following article, nine HBS professors comment on the current M&As; phenomenon and how M&As; in general affect View Details

Keywords: Garry Emmons and Nancy O. Perry

01 Mar 2012
News

Alumni Book Briefs

team, how to measure progress, and more. The Virtual Manager: Cutting-Edge Solutions for Hiring, Managing, Motivating, and Engaging Mobile Employees by Kevin Sheridan (MBA 1988) (Career Press) As more and more jobs can be performed from home, View Details

Keywords: Publishing Industries (except Internet); Information

01 Feb 1997
News

OPM Celebrates 21st Anniversary at Gala Florida Reunion

Florida's Walt Disney World®, this year marking 25 years of extraordinary entrepreneurial success, was the venue for the celebration of the 21st anniversary of Harvard Business School's Owner/President Management Program (OPM). Under the... View Details

04 Oct 2004
Research & Ideas

Start to Measure Your E-commerce Success

those that most closely fit their strategy and adapt or develop others. There is no rule for the right number of metrics to include in a measurement system; however, including too many tends to distract View Details

Keywords: by Marc J. Epstein

20 Sep 2021
Blog Post

Student Spotlight: Summer Internships in Business and Environment

while producing robust returns. Emily's role prior to HBS was a Commercialization Manager at RXBAR. Mike Kelly (MBA 2022, Section I), Summer Internship: Summer Associate, Climate Tech Fund at Fifth Wall Fifth Wall is the largest venture... View Details

April 2008 (Revised October 2008)
Case

TD Canada Trust (A): The Green and the Red

By: Dennis Campbell and Brent Kazan

The case series illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers... View Details

Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Customer Satisfaction; Commercial Banking; Profit; Balanced Scorecard; Organizational Change and Adaptation; Banking Industry; Canada

29 Jun 2016
Blog Post

Emerging Into Singapore

the implications of my suggestions. So far I have really enjoyed my autonomy in structuring my project and working with the team to identify challenges and opportunities, as well as testing ideas with the different stakeholders involved. My View Details

Keywords: Technology; Consumer Products / Retail

April 2009
Case

GSK's Acquisition of Sirtris: Independence or Integration?

By: Toby E. Stuart and James Weber

An executive from pharmaceutical company GSK must choose how much to integrate a recently acquired biotechnology firm, Sirtris. Moncef Slaoui, GSK's global head of R&D, championed the acquisition of Sirtris to gain access to its potentially revolutionary science.... View Details

Keywords: Mergers and Acquisitions; Resource Allocation; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Research and Development; Science-Based Business; Integration

March 2021 (Revised January 2023)
Background Note

The Pandemic's Impact on the U.S. Food System

By: José B. Alvarez and Natalie Kindred

This note is intended not as a comprehensive account but as a starting point for discussion about the impact of the COVID-19 pandemic on the U.S. food system. Written in late 2020, the note describes, in part through the voices of industry leaders, how the pandemic... View Details

Keywords: COVID-19 Pandemic; Agribusiness; Risk and Uncertainty; Risk Management; Leadership; Change Management; Safety; Health; Health Pandemics; Disruption; Adaptation; Supply Chain; Supply Chain Management; Consumer Behavior; Retail Industry; Food and Beverage Industry; Agriculture and Agribusiness Industry; Transportation Industry; United States

Web

Departments | Employment

agility, and working towards strategic objectives. Managers work together to set strategy, priorities, and policies, determine resource allocation, manage performance and coach individual staff on their... View Details

September 2006 (Revised April 2007)
Case

Tim Keller at Katzenbach Partners LLC (A)

By: Boris Groysberg, Christopher Marquis and Ayesha Kanji

Tracks of the first 6 months of a recent MBA grad, Tim Keller, at Katzenbach Partners, a boutique consulting firm focused on organizational change and strategy. Covers how Keller initially struggles with his assignment and ends with a question of whether or not he... View Details

Keywords: Management; Organizational Change and Adaptation; Personal Development and Career; Work-Life Balance; Projects; Situation or Environment; Strategy