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  • All HBS Web  (2,343)
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  • All HBS Web  (2,343)
    • People  (7)
    • News  (235)
    • Research  (1,914)
    • Events  (1)
    • Multimedia  (5)
  • Faculty Publications  (1,553)
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  • 16 May 2016
  • HBS Case

Food Safety Economics: The Cost of a Sick Customer

period of flat revenues or declining revenues, that sends a message to everybody in the food industry ” China, for example, has seen its share of well-publicized cases of food contamination. In 2008, melamine was found in milk products... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 01 Dec 2004
  • News

A Life by Design

As a girl growing up in Riverdale, New York, Ivy Ross (PMD 68, 1994) was surrounded by modern design — and disliked it. The home she lived in and the furniture she sat on reflected the avant-garde sensibilities of her father, an View Details
Keywords: Roger Thompson; toys; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries
  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

5,000 board members from around the world to find out. We found that, overall, innovation does not rank as a top strategic challenge for the majority of boards. Although directors in certain industries are more cognizant of the threat of... View Details
Keywords: Dina Gerdeman
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

accessible corporate archives in most countries in Africa, Asia, and Latin America. It also permits a level of nuance that is hard to obtain even if written archives are accessible. Oral histories provide insights into why events did not occur as well as why companies... View Details
Keywords: Dina Gerdeman
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

copyrighted content over peer-to-peer (p2p) file sharing networks and its impact on the music industry and to assess the viable business models for the industry in the future. Competitiveness: Business Model... View Details
Keywords: Sean Silverthorne
  • 01 Oct 2002
  • News

What's Cookin'

from the Class of 1977 interviewed for this article, Fox came to the restaurant industry by an indirect path, but now finds himself completely immersed in its unique complexities and rewards. The National Restaurant Association projects... View Details
Keywords: Hanna, Julia
  • 02 May 2023
  • Blog Post

Sustainability Career Advice from the Career & Professional Development Office

Hillary Mann is a Corporate Relations Director in the Career and Professional Development Office covering Consumer Products, Retail & Luxury Goods, Hospitality, Agribusiness, and Sustainability. She enjoys helping students and alumni... View Details
  • Profile

Tim Nicolette

LEK Consulting in Boston where I gained a lot of basic business, analytical, and strategic skills, and exposure to a wide range of industries from airlines and retail to biotech and P.E. But fundamentally, I... View Details
Keywords: Nonprofit; Nonprofit / Government
  • 15 Feb 2000
  • Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

well-established firms such as Walgreen's and Rite Aid. We also look at Amazon.com, another upstart that can claim to be "the biggest book store in the world." By looking closely at these companies' use of the Internet— which I believe is the analog to the... View Details
Keywords: by Staff
  • 13 Jul 2010
  • First Look

First Look: July 13

holding across a wide range of industries and controlling for factors such as productivity and related technological capabilities. The results are explicated by a framework I develop for understanding the drivers of this behavior and... View Details
Keywords: Martha Lagace
  • 22 May 2012
  • First Look

First Look: May 22

serving accounts or clients that are competitors of one another in order to avoid conflicts in interest? In recent decades, the advertising and marketing services industry has undergone a number of structural changes that forced an... View Details
Keywords: Sean Silverthorne
  • 21 May 2013
  • First Look

First Look: May 21

retail industry depends extensively on store liquidation, not only as a means for investors to recover capital from failed ventures, but also to allow managers of going concerns to divest stores in efforts... View Details
Keywords: Sean Silverthorne
  • 11 Jun 2001
  • Research & Ideas

E-Commerce Unplugged

behavior. Good examples of such companies are leaders in the consumer packaged-goods industry such as Coca-Cola, PepsiCo, Procter & Gamble and Kraft Foods—or retail organizations such as Wal-Mart and... View Details
Keywords: by Nitin Nohria & Marty Leestma
  • Web

A Marketing Revolution - The Art of American Advertising

for consumer goods.” James D. Norris, Advertising and the Transformation of American Society , 1865—1920, 1990 52 Advertising reached consumers through wholesalers and retailers as well as traveling salesmen who operated as middlemen... View Details
  • 28 Mar 2018
  • News

Fueling the Future

said yes and immediately asked to also build an energy practice. “Oil prices were soaring, silicon prices were fluctuating, and solar and wind were huge topics at that time. I saw that as an opportunity,” she notes. “So I quickly got View Details
Keywords: Jill Radsken
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

important predictor of product performance, product variety, process flexibility and industry evolution. We explore this relationship in the software industry by use of a technique called Design Structure... View Details
Keywords: Martha Lagace
  • 24 Jul 2018
  • Blog Post

The Global Classroom: From Boston to Jakarta

Stephanie Schwartz (MBA 2019) grew up in Michigan before attending the Ross School of Business at Michigan for her undergraduate degree in Business Administration. Prior to coming to HBS, Stephanie lived in New York City and worked in View Details
  • 28 May 2019
  • News

Ask the Expert: In Security

Illustration by Taylor Callery Remember a decade ago, when the main cybersecurity worry was a retail breach of credit card information? “Obviously that still happens,” says Chris Young (MBA 2003), CEO of the security software company... View Details
Keywords: Jen McFarland Flint; cybersecurity
  • 03 Jun 2016
  • News

Again in a Great City

opinionated time line of Detroit’s highs and lows. And there have been a lot of lows. Just a few years ago, Cummings was done with Detroit. The municipal government was in disarray, the auto industry was collapsing, the population was... View Details
Keywords: April White; photographed by Brian Kelly
  • 03 Jan 2017
  • First Look

January 3, 2017

January 2017 Journal of Financial Economics The Unintended Consequences of the Zero Lower Bound Policy By: Di Maggio, Marco, and Marcin Kacperczyk Abstract—We study the impact of the zero lower bound interest rate policy on the industrial... View Details
Keywords: Carmen Nobel
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