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  • November 2019
  • Article

When and Why Defaults Influence Decisions: A Meta-analysis of Default Effects

By: Jon M. Jachimowicz, Shannon Duncan, Elke U. Weber and Eric J. Johnson
When people make decisions with a pre-selected choice option—a “default”—they are more likely to select that option. Because defaults are easy to implement, they constitute one of the most widely employed tools in the choice architecture toolbox. However, to decide... View Details
Keywords: Choice Architecture; Defaults; Default Effects; Decision Making; Behavior; Analysis
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  • July–August 2013
  • Article

A Joint Model of Usage and Churn in Contractual Settings

By: Eva Ascarza and Bruce G.S. Hardie
As firms become more customer-centric, concepts such as customer equity come to the fore. Any serious attempt to quantify customer equity requires modeling techniques that can provide accurate multiperiod forecasts of customer behavior. Although a number of researchers... View Details
Keywords: Churn; Retention; Contractual Settings; Access Services; Hidden Markov Models; RFM; Latent Variable Models; Customer Value and Value Chain; Consumer Behavior
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  • 2016
  • Book

Revolutionizing Innovation: Users, Communities, and Open Innovation

By: Dietmar Harhoff and Karim R. Lakhani
The last two decades have witnessed an extraordinary growth of new models of managing and organizing the innovation process, which emphasize users over producers. Large parts of the knowledge economy now routinely rely on users, communities, and open innovation... View Details
Keywords: Innovation and Management; Transformation; Collaborative Innovation and Invention
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  • Web

Career Re-Entry & Flexible Work - Alumni

your online profiles, so that your public persona reflects your personal experiences. Keeping your resume current allows you to remain relevant, regardless of where you are in your life and career path. Returning to Work If you’re coming... View Details
  • Web

Faculty & Research - Business History

Faculty & Research Faculty & Research Harvard Business School faculty members have made notable contributions to the history of business. Faculty research is diverse, based in several of the School’s units, and reflects disciplinary... View Details
  • Article

Manuscript Variations of Dabistān-i Maẕāhib and Writing Histories of Religion in Mughal India

By: Sudev J Sheth
A text that has found renewed interest among scholars of early modern India is the Persian compendium of religion called Dabistān-i Maẕāhib. Written between 1645 and 1658, the Dabistān presents a lively ethnographic and historical account of customs and habits of... View Details
Keywords: Manuscripts; Religion; History; India
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  • Article

The Future of Economic, Business, and Social History

By: G. Jones, Marco H.D. van Leeuwen and Stephen Broadberry
Three leading scholars in the fields of business, economic, and social history review the current state of these disciplines and reflect on their future trajectory. Geoffrey Jones reviews the development of business history since its birth at the Harvard Business... View Details
Keywords: Economic History; Business History; History; Asia; Africa; Europe; Latin America; North and Central America
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  • March 2006
  • Module Note

Managing Innovation in an Uncertain World: Module 4: Sensing Opportunity

By: Alan D. MacCormack
Describes the fourth module of the 30-session Harvard Business School elective course Managing Innovation in an Uncertain World. The course helps students understand the challenges that uncertainty implies for innovation and how to overcome them. The course emphasizes... View Details
Keywords: Innovation and Management; Problems and Challenges; Management Analysis, Tools, and Techniques; Projects; Opportunities; Risk and Uncertainty; Perspective; Value Creation; Networks; Alignment
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  • 24 Feb 2021
  • Lessons from the Classroom

What History's Biggest Wars Teach Us About Leading in Peace

becomes clear only a few decades later, in the lead up to the second World War.” World War II (1939-1945): Strategies must reflect their unique circumstances The Treaty of Versailles left Germany spoiling for revenge, and it also left its... View Details
Keywords: by Lane Lambert
  • 09 Mar 2023
  • Blog Post

Where Will You Be in 30 Years: Behind the Scenes of the 5 Big Life Decisions Documentary

suggestions, four topic areas emerged reflecting changes in the workforce and society. Namely, the Class of 1992 wanted to learn about the experience of women in the workforce as the numbers of women in business was steadily growing. They... View Details
  • Web

Financial Aid - Alumni

its impact on their business success, Hesham and Adlina funded fellowships to help others become better leaders, too. Patricia Miller Zollar (MBA 1989) The fellowship that Zollar will fund through her estate reflects her desire to help... View Details
  • 13 Jul 2023
  • News

The Network Effect

asset. Agios, awash in cash, wasn’t immediately ready to think about a royalty financing deal, but Model and Mathur stayed in touch. And when Agios decided that the company wasn’t seeing the value of its royalty deal reflected in the... View Details
  • 04 Apr 2023
  • Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details
Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology
  • Web

Business Fundamentals Course - CORe | HBS Online

on the platform, including written reflections and quizzes, as well as engagement with peers. This does not include review work outside the platform or preparing for and taking the three-hour CORe final exam. In the standard versions of... View Details
  • 29 Apr 2014
  • First Look

First Look: April 29

Business School faculty led in developing the method. A particular challenge in the writing of cases is finding the balance between enough complexity, so that the problem posed reflects reality and supports alternative approaches to... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2023
  • News

A More Accommodating Approach

Executive Education is also offering content that reflects changes in business that leaders are having to navigate today, such as Competing in the Age of AI—Virtual and Unlocking Growth with Climate Change Innovation (see box at bottom).... View Details
Keywords: Jennifer Gillespie
  • 01 Sep 2021
  • Op-Ed

How Women Can Learn from Even Biased Feedback

years, feedback givers urged her to “tone it down” or “slow it down.” As she read through such reports, she decided she could make fast progress if she wrote her own review prior to reading formal ones. After a big project or an important meeting, she would give... View Details
Keywords: by Francesca Gino
  • 05 Oct 2023
  • Blog Post

A Pathway to Public Service: Brandon Moore (MBA/MPP 2025)

as I reflect upon my background, two things immediately come to mind: 1) I remain eternally grateful for the veteran community and 2) I REALLY miss flying Apache helicopters! Why did you decide on the HBS/HKS Joint Degree program? It is... View Details
  • Web

Global Opportunity Fellowship GO: AFRICA - Alumni

verification that you’ve started your job. The second payment will be sent 6 months later - in January - once HBS has received and reviewed a summary of your compensation (HBS will request compensation verification such as a paystub View Details
  • Web

Social Enterprise - Faculty & Research

corporate social responsibility (CSR) reports and (b) how the risk of governmental monitoring affects the extent to which CSR reports are symbolic or substantive. First, we examine how firm characteristics reflecting dependence on the... View Details