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- All HBS Web
(3,588)
- People (16)
- News (823)
- Research (1,752)
- Events (23)
- Multimedia (18)
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- 29 Sep 2009
- First Look
First Look: September 29
Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel Authors:Dennis Campbell and Frances X. Frei Publication:Management Science (forthcoming) Abstract This paper uses the context of View Details
Keywords: Martha Lagace
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
including emerging economies like China, India, and Brazil. This list will continue to grow. A by-product of the intertwining of globalization and technology enabled networks is that events are no longer isolated, the impact of which was... View Details
Keywords: by Sean Silverthorne
- 14 Dec 2009
- Research & Ideas
Can Entrepreneurs Drive People Movers to Success?
technology is an important part of the story here. What would it take to get commuters out of their cars and into public transit? I envision a subway system with stops further apart, so long-haul transit can be faster and more efficient. Then each subway stop enjoys a... View Details
- 27 May 2009
- First Look
First Look: May 27, 2009
communication. We propose that a barrier to the sharing of ideas pertinent to innovation in inter-cultural relationships is low affect-based trust, which arises from individuals' deficits in inter-cultural capability. Results from a study of a sample of executives'... View Details
Keywords: Martha Lagace
- 05 Aug 2014
- First Look
First Look: August 5
multiple identities into five different theoretical perspectives: social psychological, microsociological, psychodynamic and developmental, critical, and intersectional. I then propose a way to take research on multiple identities forward... View Details
Keywords: Sean Silverthorne
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
difference between a customer's decision to shop in a store rather than online. This is a key issue at a time when many potential customers will walk into a store, use their smartphone to snap a photo of a product they like, then return home to search View Details
- 14 Jun 2011
- First Look
First Look: June 14
dynamics may not converge, but if they do converge, then the limit strategy profiles constitute a subset of the Nash equilibria of the stage game. Download the paper: http://www.hbs.edu/research/pdf/11-126.pdf Quantity vs. Quality: Exclusion by Platforms with View Details
Keywords: Sean Silverthorne
- 17 Nov 2009
- First Look
First Look: Nov. 17
Platform Competition, Compatibility, and Social Efficiency (revised) Authors:Ramon Casadesus-Masanell and Francisco Ruiz-Aliseda Abstract Katz and Shapiro (1985) study systems compatibility in settings with one-sided platforms and direct... View Details
Keywords: Martha Lagace
- 29 Dec 2014
- Research & Ideas
Most Popular Articles and Research Papers of 2014
have ears, but do they use them? Jim Heskett's readers offer opinions on why listening might be a lost art. The Surprising Link Between Language and Corporate Responsibility Research by Christopher Marquis shows that a company's degree of View Details
- March 2006
- Module Note
Managing Innovation in an Uncertain World: Module 4: Sensing Opportunity
Describes the fourth module of the 30-session Harvard Business School elective course Managing Innovation in an Uncertain World. The course helps students understand the challenges that uncertainty implies for innovation and how to overcome them. The course emphasizes... View Details
Keywords: Innovation and Management; Problems and Challenges; Management Analysis, Tools, and Techniques; Projects; Opportunities; Risk and Uncertainty; Perspective; Value Creation; Networks; Alignment
MacCormack, Alan D. "Managing Innovation in an Uncertain World: Module 4: Sensing Opportunity." Harvard Business School Module Note 606-104, March 2006.
- 17 Feb 2015
- HBS Case
HBS Cases: The Battle for San Francisco
online than with the community outside their door. Companies often limit their community engagement to contributions to nonprofits or organizing volunteer opportunities. "Traditionally, the way these companies engage is through a... View Details
- 14 Apr 2021
- Research & Ideas
The High Cost of the Slow COVID Vaccine Rollout
year, reaching half that production capacity in January and the rest by the end of April. Yet if governments had invested enough upfront to bring the second half online just three months earlier, the economic savings would have topped... View Details
- 10 Nov 2003
- Research & Ideas
A Fast Start on Your New Job
about the first ninety days? Michael Watkins: Leaders, regardless of their level, are most vulnerable in their first few months in a new position. They lack detailed knowledge of the challenges they will face and what it will take to succeed in meeting them. And, they... View Details
Keywords: by Martha Lagace
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
Bitcoin, a software-based online payment system, and he sees similarities between technology adoption roadblocks Bitcoin has encountered and issues Apple Pay is likely to face. "Apple Pay has the same problems as Bitcoin: There's no... View Details
- May 2018
- Case
The Multiple Myeloma Research Foundation's Answer Fund
By: Richard G. Hamermesh and Matthew G. Preble
Keywords: Data Analytics; Customer Focus and Relationships; Customer Relationship Management; Cost vs Benefits; Investment Return; Health Care and Treatment; Innovation Leadership; Intellectual Property; Knowledge Sharing; Knowledge Dissemination; Leadership; Leading Change; Resource Allocation; Goals and Objectives; Marketing Communications; Performance; Programs; Projects; Business and Community Relations; Business and Stakeholder Relations; Networks; Partners and Partnerships; Research and Development; Genetics; Behavior; Motivation and Incentives; Social and Collaborative Networks; Nonprofit Organizations; Strategy; Health Industry; Pharmaceutical Industry; Biotechnology Industry; United States
- 09 Oct 2017
- Research & Ideas
Fearing Fox News, Democratic-leaning Companies Delayed Negative Announcements
similar study in today’s situation because of social media" This, they concluded, suggested the direct influence of Fox News Channel over the Democratic-leaning firms' behavior. A less-connected world Heese notes that while it is... View Details
- 07 Sep 2007
- What Do You Think?
Are Elite Business Schools Fostering the Deprofessionalization of Management?
management by building more value in their alumni networks than in their curricula and teaching. 2) Business school curricula, if not always their teaching, reflect the demands of the market. This is or is not appropriate, but not... View Details
Keywords: by Jim Heskett
- 19 Oct 2009
- Research & Ideas
Why Are Web Sites So Confusing?
Do you sometimes get the feeling that Internet portals, search pages, social networks, e-commerce, and other Web sites are not necessarily designed in order to maximize user convenience and benefits? We do, too. Why—you might ask? For a... View Details
Keywords: by Andrei Hagiu & Bruno Jullien
- 28 Jun 2016
- First Look
June 28, 2016
pressure for antitrust revision came from the states. A perhaps unlikely leader, Edna Gleason, organized California's retail pharmacists and coordinated trade networks to monitor and enforce Resale Price Maintenance (RPM) contracts, a... View Details
Keywords: Sean Silverthorne
- 17 Sep 2020
- Research & Ideas
Many Small-Business Employees May Be Close to Losing Health Insurance
surveyed projected they could continue paying premiums for six or more months. Researchers used data from a survey conducted by Alignable, a North American online business networking platform. Of the 9,043... View Details