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  • 18 Feb 2014
  • News

Stick with Plan A

company she launched in 1993 to build wireless infrastructure in emerging market countries], in which he was also an investor, board member, and advisor. "Howard is perhaps the smartest, most humble, most inspiring, and most ethical... View Details
Keywords: Robert S. Benchley; Waleed Iskandar (MBA 1993); Telecommunications
  • April 2025 (Revised April 2025)
  • Case

JPMorganChase: Leadership in the Age of GenAI

By: Iavor I. Bojinov, Karim R. Lakhani and David Lane
This case study examines JPMorgan Chase's (JPMC) journey in adopting and implementing Generative AI (GenAI) following the release of ChatGPT. It outlines JPMC's initial cautious approach focused on data security, followed by strategic investments in internal platforms... View Details
Keywords: Banks and Banking; Governance Controls; Information Technology; AI and Machine Learning; Analytics and Data Science; Cybersecurity; Digital Platforms; Digital Transformation; Information Management; Information Infrastructure; Technology Adoption; Job Cuts and Outsourcing; Knowledge Management; Knowledge Sharing; Leading Change; Growth and Development Strategy; Marketing; Product Development; Performance Improvement; Customization and Personalization; Financial Services Industry; United States
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Bojinov, Iavor I., Karim R. Lakhani, and David Lane. "JPMorganChase: Leadership in the Age of GenAI." Harvard Business School Case 325-066, April 2025. (Revised April 2025.)
  • 18 Dec 2018
  • First Look

New Research and Ideas, December 18, 2018

1.5% of India's budget hotel market. Ritesh believes that in the process, OYO has honed technological skills and infrastructural capabilities that can transform the company from being a technology player to a hotel developer. OYO now... View Details
Keywords: Dina Gerdeman
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

TrustSphere was pioneering a unique technology and solutions in the areas of sales, risk, and people analytics. Essentially, TrustSphere's technology allowed its customers to view the patterns of digital communication captured on the organization’s communication View Details
Keywords: Dina Gerdeman
  • 19 Sep 2017
  • First Look

First Look at New Research and Ideas, September 19

translate economic theory and analysis into practical solutions to real-world problems. By redesigning both the rules that guide market transactions and the infrastructure that enables those transactions to take place, market designers... View Details
Keywords: Sean Silverthorne
  • 01 Feb 2001
  • News

Drilling Down

the area it covers on a city map, the mark would hardly be visible. Developing the infrastructure to sufficiently increase our oil capacity would be the equivalent of someone telling us we have to expand Boston by 30 percent over the next... View Details
Keywords: Hanna, Julia; Matthew R. Simmons; Oil and Gas Extraction; Mining; Natural Gas Distribution; Utilities
  • 01 Sep 2010
  • News

Dean Nohria Looks Ahead

period in which there will be a lot more regulation. So we have to find a way to help the next generation of business leaders know how to deal with the new regulatory infrastructure that is being created. A fourth factor is demography.... View Details
Keywords: Roger Thompson
  • 01 Mar 2015
  • News

Alumni and Faculty Books for March 2015

organizations to act in new ways is never easy. This book pulls together leading-edge insights from some of the world's best researchers about how organizational change in general—and sustainable change in particular—can be most effectively managed. Move: Putting... View Details
Keywords: Publishing Industries (except Internet); Information
  • 06 Aug 2001
  • Research & Ideas

Go Global—or No? Can You Make the Case?

Remember, we don't yet have the capability to serve the chemical and pharmaceutical industries here. There are still only 38 of us, and I estimate that building the support infrastructure we need just for domestic expansion could cost as... View Details
Keywords: by Walter Kuemmerle
  • 31 May 2023
  • Research & Ideas

With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines

work—rather than a sporadic trip to the office could prove invaluable in designing flows in and out of a city’s center. Another example: Designers developing new infrastructure for electric vehicles might benefit from knowing driving... View Details
Keywords: by Rachel Layne; Transportation
  • 01 Apr 1998
  • News

New Releases

traditional business practices. Fueled by the Internet, the Information Age allows companies to create infrastructures to connect with their customers electronically. With this connection they can sense their customers' needs in real time... View Details
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

Western firms sought access to resources, and they faced little political risk due to Western imperialism. The main risks were logistical due to infrastructure and technological inadequacies. During the Great Reversal between 1929 and... View Details
Keywords: Dina Gerdeman
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

infrastructure and ready talent, and an underdeveloped consumer market. Some innovators, however, have succeeded by building franchises to serve poorer consumer segments; tapping the vast opportunity represented by nonconsumption;... View Details
Keywords: Sean Silverthorne
  • Web

Bibliography - Option Pricing in Theory & Practice: The Nobel Prize Research of Robert C. Merton - Exhibits - Historical Collections

edited by A. Meltzer and C. Plosser (June 1993). Merton, Robert C. , and Zvi Bodie. " Financial Infrastructure and Public Policy: A Functional Perspective ." Harvard Business School Working Paper No. 95-064 (February 1995). Merton, Robert... View Details
  • 16 Sep 2015
  • News

Built for Speed

factories. There is a whole infrastructure around here that makes things,” says Nolan. The FirstBuild online community includes about 7,000 registered users globally, adding around 700 more a month. At any given time, community members... View Details
Keywords: Dan Morrell; Machinery Manufacturing; Manufacturing
  • August 2002 (Revised January 2003)
  • Case

Australia-Japan Cable: Structuring the Project Company

By: Benjamin C. Esty and Carrie Ferman
In late September 1999, representatives from Telstri, Japan Telecom, and Teleglobe met to discuss the structure of the Australia-Japan Cable (AJC) project, a $520 million submarine cable system that would run from Australia to Japan. The sponsors, excited by the... View Details
Keywords: Information Infrastructure; Cooperative Ownership; Organizational Structure; Investment; Ownership; Capital; Corporate Governance; Management Teams; Communication Technology; Projects; Compensation and Benefits; Corporate Finance; Telecommunications Industry; Australia; Japan
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Esty, Benjamin C., and Carrie Ferman. "Australia-Japan Cable: Structuring the Project Company." Harvard Business School Case 203-029, August 2002. (Revised January 2003.)
  • 11 Sep 2018
  • First Look

New Research and Ideas, September 11, 2018

“ancient quest to measure.” Specific discontinuities in the practice of information science are identified that, the paper argues, have large consequences for the social order. The infrastructure that runs on big data is described as... View Details
Keywords: Dina Gerdeman
  • 14 Aug 2007
  • First Look

First Look: August 14, 2007

managing a master limited partnership with over $35 billion in infrastructure assets. In the summer of 2006, Richard Kinder, the founder and chairman of Kinder Morgan, led a consortium of buyers to take the company private. The... View Details
Keywords: Martha Lagace
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

experiencing slowdowns, investors, entrepreneurs, and multinationals are looking elsewhere. They’ve been eyeing frontier economies such as Nigeria and Pakistan with great interest—and enormous trepidation. Can one find serious growth opportunities amid extreme poverty... View Details
Keywords: Dina Gerdeman
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

practical solutions to real-world problems. By redesigning both the rules that guide market transactions and the infrastructure that enables those transactions to take place, market designers can address a broad range of market failures.... View Details
Keywords: Carmen Nobel
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