encouragement - Publications - Faculty & Research

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

world’s most profitable and valuable companies. Further, the open policy had encouraged the production of more than a million apps, many of which were thought to increase the amount of time that Facebook users spent on the site, thus... View Details

Keywords: by James Heskett; Web Services; Information Technology

19 Aug 2021
Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

execution is paramount. Surveys should be short and focus on a few key points to encourage employee engagement. To promote the most candid dialogues, an organization should segment members by seniority and leadership levels. Leaders may... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

Profile

Sebastian Velasco

involved college. "I told my middle-school principal my dream was to go to Harvard. He laughed," Sebastian says. "He said that coming from such a small city in Mexico, it would be impossible. While I was disappointed, it also View Details

Keywords: Financial Services

25 Aug 2022
News

Up on the Corner

and wealth creation. Though prohibited by the Fair Housing Act of 1968, redlining had lasting implications—as did related real estate practices such as blockbusting, which encouraged white flight by playing on fears of racial integration,... View Details

Keywords: Alexander Gelfand; photographed by Melissa Golden; Real Estate

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The de Gaspé Beaubien Reading Room | About

issues and face challenges. Through this foundation, they have worked with businesses around the world, providing hope and encouragement to other owners of family businesses. The foundation offers educational workshops and training... View Details

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The Case Method Classroom | Baker Library | Bloomberg Center | Harvard Business School

horseshoe-shaped classroom with tiered swivel seating to encourage dialogue among students. Students in classroom in Aldrich Hall, 1965. HBS Archives Photograph Collection (olvwork377373). Show caption Hide caption The Case Method... View Details

20 Oct 2011
Research & Ideas

Getting the Marketing Mix Right

category of products. Take for example the "Got Milk" advertising campaign, which is intended to increase demand for a category of products, milk. In contrast, an advertisement that points out how one brand is better than a competitor's brand has the goal of... View Details

Keywords: by Dina Gerdeman

03 Jan 2011
Research & Ideas

Most Popular Articles of 2010

goods can activate the concept of self-interest and affect subsequent cognition. Managerial Practices That Promote Voice and Taking Charge among Frontline Workers How can front-line workers be encouraged to speak up when they know how to... View Details

Keywords: by Staff

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

brands and/or brands that have managed to nurture strong consumer-brand relationships prior to the crisis. The cocooning behavior promoted by shelter-in-place orders may encourage a return to brands that were trusted childhood favorites... View Details

Keywords: by Jill Avery and Richard Edelman

12 Oct 1999
Research & Ideas

Porter’s Perspective: Competing in the Global Economy

problems that hold back the rest of their economy. The problem is, isolated zones for processing foreign inputs and exporting all these outputs are the antithesis of cluster development. Emerging nations must create programs and incentives that View Details

Keywords: Re: Michael E. Porter

27 Sep 2021
Blog Post

Working to Change the Food System

motivate and encourage its students to join the fight by bringing more of these challenges to the forefront in the classroom and making careers in these spaces more accessible and practical. As students, the greatest opportunity for us is... View Details

06 Aug 2012
Research & Ideas

Strategic Intelligence: Adapt or Die

So it's an issue of not being satisfied and also being creative. On the structural side, they have very adaptive organizations, and on the people side, strategic intelligence is distributed throughout the organization. So they typically have structures that support... View Details

Keywords: by Michael Blanding

04 Apr 2012
Research & Ideas

When Founders Recruit Friends and Family as Investors

the beginning Why do people take such a risk when there's plenty of other money out there? Because [friends-and-family] money is too easy to obtain, which encourages people to start marginal businesses. Beyond that, friends and family do... View Details

Keywords: by Noam Wasserman

05 Jul 2006
Research & Ideas

The Accidental Innovator

new. Q: Is there a way innovators can encourage good accidents? In other words, is there anything we can control to foster this process? A: Great question. Artists think they develop a talent for causing good accidents. Equally or perhaps... View Details

Keywords: by Sarah Jane Gilbert

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Privacy Policy & Legal Info | HBS Online

apply to third-party websites and applications. We encourage you to be aware when you are redirected to a third-party website or application and to review the privacy policies and terms of use of each website and application you visit and... View Details

10 May 2020
Blog Post

Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers

was born. Everyone offered their well wishes, support for anything my family needed, and encouragement when I needed it most. I remember when The first friend I decided to tell I was pregnant was a sectionmate of mine with whom I am very... View Details

20 Oct 2003
Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

new electronic-based century. I hope that this review of the opportunities for writing the history of electronic-based businesses and industries—the industries that created the infrastructure for the new electronic century—will encourage... View Details

Keywords: by Alfred D. Chandler Jr.; Consumer Products

05 Jul 2021
What Do You Think?

Do Companies Really Need Chief Experience Officers to Know Their Customers?

pandemic, we still have to ask ourselves whether the future of the CXO is a bright one. After all, isn’t the customer experience everyone’s responsibility? Shouldn’t everybody be encouraged to regularly test the customer experience... View Details

Keywords: by James Heskett

01 Oct 1997
News

High Fives

have encouraged our clients to take substantial portions of their U.S. equity portfolios and buy international stocks.” Views on investing in emerging markets: “Those markets are enticing but can be unbelievably volatile. We think the... View Details

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Harvard Business School

Rodriguez MBA 1984 Argelia Rodriguez was the first president and CEO of the District of Columbia College Access Program (DC-CAP), an organization established in 1999 to encourage and enable public and public charter high school students... View Details

Publications