company culture - Publications - Faculty & Research

February 1996 (Revised November 1996)
Case

Wainwright Industries (A): Beyond the Baldrige

Traces the growth of Wainwright, a small automotive supply company, focusing on its commitment to quality in 1981 and the evolution of its quality culture. Breakthrough programs that stress "trust and belief" in the workforce and commitment to customers result in... View Details

Keywords: Quality; Customer Satisfaction; Customer Relationship Management; Ethics; Business or Company Management; Standards; Machinery and Machining; Organizational Change and Adaptation; Organizational Culture; Auto Industry; Missouri

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October 2000 (Revised July 2001)
Case

Avon Products (A)

By: Lynn S. Paine and Greg Rogers

The general manager of Avon Mexico, Fernando Lezama, must decide whether to promote a woman to the position of vice president of sales. If appointed, the candidate would be the first female in all of Latin America to hold an executive position and one of the first... View Details

Keywords: Business or Company Management; Leading Change; Salesforce Management; Organizational Culture; Job Design and Levels; Gender; Management Teams; Cross-Cultural and Cross-Border Issues; Mexico

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09 Jun 2023
Blog Post

How to Communicate your Organizations’ People-Centered Values

institutional authority. Do the individuals charged with diversity and inclusion report to the CEO? Do they have the staffing and budget capacity required to make an impact not only in recruiting but also in creating organizational View Details

Keywords: All Industries

01 Feb 2001
News

Books

Evolve! Succeeding in the Digital Culture of Tomorrow by Rosabeth Moss Kanter (Harvard Business School Press) In her new book Evolve!: Succeeding in the Digital Culture of Tomorrow, HBS professor Rosabeth... View Details

Keywords: books; research; Publishing Industries (except Internet); Information

Career Coach

Aaron Mitchell

Aaron (HBS '11) is currently in the process of building a Web3 business focused on connecting people to the vibrant culture of Salvador de Bahia, Brazil in innovative ways. He is also the CEO of Aaron Craig Mitchell Enterprises, LLC, a... View Details

29 May 2001
Research & Ideas

Howard Stevenson on the Lessons of the Internet Era

partnerships—because no company can do it all in-house anymore. In addition to developing new competencies, Stevenson said companies internally must emphasize responsibility, not authority.... View Details

Keywords: by Sean Silverthorne

01 Dec 2004
News

A Case of Achievement

in different sorts of organizational cultures and situations produced many interesting insights and observations — and some disagreements — about how to handle the Parson matter. Panelists’ opinions ranged from “I’d promote this guy in a... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

Profile

Mariano Bomaggio

no real experience of how C-suite executives think." His Leadership & Organizational Behavior (LEAD) course offered a different perspective on executive leadership. "I realized how much the culture of a View Details

Keywords: Tech; Manufacturing/Energy

01 Dec 2020
News

Invest in the New Abnormal

Edited by Julia Hanna and Jen McFarland Flint; illustrations by Rose Wong The novel coronavirus did more than disrupt jobs, supply chains, and financial markets, says HBS professor Rohit Deshpandé. The pandemic has also upended how View Details

15 Dec 2008
Research & Ideas

The Surprisingly Successful Marriages of Multinationals and Social Brands

integrity? A: The more effective large companies have recognized that preserving the social icon's distinctive culture and business approach is essential to preserving its key success factors. Consequently,... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products; Food & Beverage

01 Jun 2002
News

HBS Press Books in Brief

people resist change, show how passive aversion to cultural problems affects company performance, and provide an actionable framework for transforming corporate culture. View Details

Keywords: Harvard Business School Press; books; Publishing Industries (except Internet); Information

29 May 2019
News

Bloomberg: Restoring Our Faith in Business and Government

In his address to HBS graduates at this year’s Class Day, Michael Bloomberg (MBA 1966) spoke about the degeneration of American political culture and the challenge it poses. “Now, the good news is: There is a solution,” he told the crowd,... View Details

12 Jun 2017
News

Jeff Immelt to Retire as GE CEO

Longtime GE CEO Jeff Immelt (MBA 1982) announced his retirement Monday, set to take effect on August 1. John Flannery, president and chief executive of GE Healthcare, was named Immelt’s successor. The announcement, the company noted, came... View Details

Web

IFC: Italy; Tradition and Innovation - Course Catalog

and workload will be reflected in the course itinerary and schedule. During our time in January, there will be long travel days, numerous meetings, and visits to various companies and cultural institutions.... View Details

15 Sep 2011
Research & Ideas

High Ambition Leadership

company as opposed to their department or themselves; hire people whose values and skills fit the culture and strategy, thus reinforcing and sustaining the community of purpose. In addition, leaders spend a... View Details

Keywords: by Martha Lagace

09 Jun 2009
Research Event

Business Summit: Enterprise Risk Management

ServicesM.D. Ranganath, Chief Risk Officer, InfosysBarry Zubrow, Chief Risk Officer, JP Morgan Chase The global companies profiled in this session—Infosys, GE Capital Services, and JPMorgan Chase—highlight effective yet different... View Details

Keywords: Re: Robert S. Kaplan

31 Mar 2023
Blog Post

Bring your authentic self to work: Advice from HBS alumni

talking about partners.” Join LGBTQ+ and Ally Groups and Events During PRIDE month, many companies will publicly state their support for the LGBTQ+ community, but coming out and being out at work is not limited to 30 days out of the year.... View Details

Keywords: All Industries

23 Apr 2001
Research & Ideas

The Gulf: It’s a Family Affair

A conversation with John Davis, author of "Challenges Facing Family Companies in the Gulf Region" Family Business Review, vol XIII, no. 3, September 2000. Q: Where does family business take you? Davis: I've been in this field... View Details

Keywords: by Wendy Guild & Andrea Schulman

03 Feb 2018
Op-Ed

How to Heed BlackRock's Call for Corporate Social Responsibility

Larry Fink recently created a shockwave. As cofounder, chairman, and CEO of BlackRock, one of the world’s largest global asset management firms, in an open letter to CEOs he caught the attention of financial markets and beyond by insisting on the importance of... View Details

Keywords: by Julie Battilana

22 Feb 2022
News

Launch Codes

learn more and to watch the final four teams compete for the grand prize. The 2022 finale will take place virtually on March 31. Visit www.hbs.edu/nvc to learn more and to watch the final four teams compete for the grand prize. Codifying View Details

Keywords: Dan Morrell; illustrations by Alvaro Dominguez

Publications