Publications

18 Sep 2008
News

Albertville, France—but I was sure there were more. Who were they? When I saw a list of about 200 Harvard College Olympians, my zeal to compile a list of HBS Olympians was awakened. I turned to the marvelous search engine on the HBS Web... View Details

Keywords: Keith Larson; Olympics; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

10 Jul 2017
Op-Ed

Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos

published an “electronic devices policy” on a little-noticed page on its website—but that policy did nothing to help the airline prevent or resolve the Dao situation. First, one might question whether that policy is in fact binding as a matter of law. By all... View Details

Keywords: by Benjamin G. Edelman; Food & Beverage; Air Transportation; Retail; Service

24 Mar 2002
Research & Ideas

Are Assets Only for America’s Wealthy?

nature and delivery of the IDA program could be the answer, he says. Rather than administering IDAs through brick-and-mortar channels—banks, paperwork, and more paperwork—why not use technology to speed up, standardize, and improve systems and processes? By using View Details

Keywords: by Carla Tishler

Profile

Jonathan Arena

design challenge: “rethink or reframe education for the 21st century.” Continuing on the design/entrepreneurship track, Jonathan has launched a startup, with a colleague at HBS, called Zeum. Intended to “connect creativity,” Zeum will use the View Details

Fast Answer

Historical and forecasted economic statistics

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View Details

01 Dec 2017
News

A Safer—and Speedier—Way to Name Your Startup

employing an engineering team to create a web application that applies natural language processing, machine learning, big data, and data visualization algorithms to make conflicts with trademarked names immediately visual, accessible, and... View Details

Keywords: Julia Hanna

01 Jun 2001
News

Making A Difference: HBS Club of Puget Sound Reaches Out to Young Alumni

of membership and now as club president, Kwiker has worked to build a basic loyalty to the club and to foster connections to the extended HBS community. Her innovations have included more events targeted toward the entire alumni base, young alumni socials, and a club... View Details

Keywords: Elena N. Berg

01 Dec 2003
News

DonorsChoose: Teaming Up with Teachers

appeared last June on The Oprah Winfrey Show. Afterward, so many viewers logged on to the organization’s Web site that it crashed. Once the site was back up, seven hundred New York City teachers posted new project proposals and eight... View Details

Keywords: Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

05 Dec 2007
Sharpening Your Skills

Sharpening Your Skills: Managing Marketing

Cannibalizing Direct Sales? Working Paper: Adding Bricks to Clicks—The Effects of Store Openings on Sales through Direct ChannelsConsider a retailer who operates both brick-and-mortar stores and direct channels such as direct mail catalogs and a View Details

01 Dec 2007
News

Looking back; looking forward

reminiscences recorded during reunions and other School events, and a variety of historical materials. Most of this rich archive will be available on a Web site that we hope will be a resource for scholars, as well as a trove of... View Details

Keywords: Jay O. Light; Business Schools & Computer & Management Training; Educational Services

August 10, 2019
Editorial

E-Commerce Promised the World. Are We Happy With Our Purchase?

By: Louis Hyman and Kwelina Thompson

It has been 25 years since the first online transaction, but we are still struggling with the balance between convenience and security. View Details

Keywords: Technological Innovation; Technology Adoption; E-commerce; Consumer Behavior; Internet and the Web

July 2023
Article

So, Who Likes You? Evidence from a Randomized Field Experiment

By: Ravi Bapna, Edward McFowland III, Probal Mojumder, Jui Ramaprasad and Akhmed Umyarov

With one-third of marriages in the United States beginning online, online dating platforms have become important curators of the modern social fabric. Prior work on online dating has elicited two critical frictions in the heterosexual dating market. Women, governed by... View Details

Keywords: Online Dating; Internet and the Web; Analytics and Data Science; Gender; Emotions; Social and Collaborative Networks

May 2018 (Revised February 2019)
Case

The Powers That Be (Internet Edition): Google, Apple, Facebook, Amazon, and Microsoft

By: Jeffrey F. Rayport, Julia Kelley and Nathaniel Schwalb

As of early 2018, five U.S. technology companies—Google, Apple, Facebook, Amazon, and Microsoft—were among the largest companies in the world. Similarly, three Chinese technology firms—Baidu, Alibaba, and Tencent, or BAT—had emerged as global players due in part to the... View Details

Keywords: Internet and the Web; Business Ventures; Customers; Analytics and Data Science; Safety; Corporate Strategy; Competitive Strategy; Technology Industry

March 2010 (Revised October 2010)
Case

The Huffington Post

By: Thomas R. Eisenmann, Toby E. Stuart and David Kiron

In Feb. 2010, management of the Huffington Post, a fast-growing but not-yet-profitable Internet newspaper that aggregates blog posts from unpaid contributors and excerpts of stories originally published by other news sites, faces a number of decisions about its growth... View Details

Keywords: Networks; Business Model; Cost vs Benefits; Internet and the Web; Entrepreneurship; Growth and Development Strategy; Publishing Industry; Media and Broadcasting Industry

September 2021 (Revised June 2023)
Case

Mission edX: Balancing Social Good and Financial Sustainability

By: John J-H Kim, David J. Collis and James Barnett

In March 2021, online education platform edX considers how to achieve financial sustainability without compromising its mission to provide universal access to high-quality education. View Details

Keywords: Business Model; Education; Values and Beliefs; Internet and the Web; Financial Strategy; Mission and Purpose; Education Industry; United States

Article

Germany's Digital Health Reforms in the COVID-19 Era: Lessons and Opportunities for Other Countries

By: Sara Gerke, Ariel D. Stern and Timo Minssen

Reimbursement is a key challenge for many new digital health solutions, whose importance and value have been highlighted and expanded by the current COVID-19 pandemic. Germany’s new Digital Healthcare Act (Digitale–Versorgung–Gesetz or DVG) entitles all individuals... View Details

Keywords: COVID-19; Reimbursement; Digital Health Reforms; Health Pandemics; Health Care and Treatment; Internet and the Web; Governing Rules, Regulations, and Reforms; Germany

Read Now

February 2013
Case

Recorded Future: Analyzing Internet Ideas About What Comes Next

Recorded Future is a "big data" startup company that uses Internet data to make predictions about events, people, and entities. The company primarily serves government intelligence agencies, but has some private sector clients and is considering taking on more. The... View Details

Keywords: Big Data; Analytics; Internet; Analytics and Data Science; Internet and the Web; Entrepreneurship; Forecasting and Prediction; Business Startups; Information Technology Industry

January 2000 (Revised April 2000)
Case

AsiaMail.com: What's in a Name?

By: Myra M. Hart and Sharon Peyus

Three founders of an international Internet company (e-mail-based marketing) struggle with naming the company. As they prepare to invest more than $10 million of first-round venture funding in advertising and marketing, they search for a name that will have power and... View Details

Keywords: Business Startups; Venture Capital; Brands and Branding; Internet and the Web; Entrepreneurship; Advertising; Marketing; Information Technology Industry; Service Industry; Asia