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- All HBS Web
(3,890)
- People (17)
- News (838)
- Research (1,729)
- Events (7)
- Multimedia (103)
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- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
moment of truth, and success breeds attention and willingness to implement. Ben Shapiro: Then look at incentives. Pricing to reflect value-adding performance while paying the sales force for volume rarely works. Yet most sales... View Details
- 17 Mar 2009
- First Look
First Look: March 17, 2009
combining data on U.S. outbound FPI and FDI, this paper analyzes whether the composition of U.S. outbound capital flows reflects these incentives to bypass home and host country institutional regimes. The results suggest that the residual... View Details
Keywords: Martha Lagace
- 20 Nov 2012
- First Look
First Look: November 20
that they are fair. We explore whether children's developing concern with behaving fairly towards others may in part reflect a developing concern with appearing fair to others. In Experiments 1-2, most 6- to 8-year-old children behaved... View Details
Keywords: Sean Silverthorne
- 06 Nov 2012
- First Look
First Look: November 6
reflected on his tenure, which had seen the firm grow from a Canadian-focused agricultural cooperative to an international agribusiness with operations across the globe, including significant operations in Australia. Now he wondered: What... View Details
Keywords: Sean Silverthorne
- 04 Dec 2012
- Research & Ideas
Book Excerpt: Harder Than I Thought
the book is a sequel to their 2009 work The Adventures of an IT Leader "We hope that this book inspires reflection and makes a contribution to developing our knowledge about CEO leadership in ways that can help us meet the needs of the... View Details
- 07 Sep 2007
- What Do You Think?
Are Elite Business Schools Fostering the Deprofessionalization of Management?
management by building more value in their alumni networks than in their curricula and teaching. 2) Business school curricula, if not always their teaching, reflect the demands of the market. This is or is not appropriate, but not... View Details
Keywords: by Jim Heskett
- 20 Mar 2007
- First Look
First Look: March 20, 2007
relies heavily on foreign debt. Access to such debt is suddenly curtailed when there is a downturn in market sentiment regarding the Icelandic economy as a whole. Students will reflect on the essential elements of a communications... View Details
Keywords: Martha Lagace
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
organization through the actions and the silence of leadership. Not only can ethics be taught, it is being taught every time people watch what you do and what you don't do. The issue is not whether ethics can be taught, it's whether the ethics we're teaching through... View Details
Keywords: by Harvard Management Update
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
response unit than with attending to customers' real needs. "The more complex the IT, the less calls are able to be handled by the VRU, resulting in customers bailing out and choosing to deal directly with an agent," Frei, Evenson and Harker write. All... View Details
- 25 Mar 2014
- First Look
First Look: March 25
independent directors. The decision to opt out reflects the relative costs and benefits of doing so. Cross-listed firms opt out more when coming from countries with weak corporate governance rules, but if firms based in such countries are... View Details
Keywords: Sean Silverthorne
- 10 Apr 2012
- First Look
First Look: April 10
introduce the concept of expertise dissensus, a team property that reflects the variance in team members' perceptions of one another's levels of expertise. We argue that it matters how team members perceive all others' expertise-not just... View Details
Keywords: Carmen Nobel
- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
level," says Chua. "Then you really want to reflect and systematically take stock of those experiences." Those who do that, he says, will not only be more comfortable interacting with someone from a different culture, but... View Details
Keywords: by Michael Blanding
- 07 Oct 2008
- First Look
First Look: October 7, 2008
formidable: massive investment needs, a possibility of a production shortfall, and a chronic problem with the transit state of Ukraine, to name a few. In fact, Gazprom's ambitiousness fully reflected the ambitiousness of Russia as a... View Details
Keywords: Martha Lagace
- 28 Mar 2017
- First Look
First Look at New Research, March 28
BATNA?” reflect misconceptions. Although savvy negotiators and analysts generally avoid these pitfalls, the less sophisticated can go astray. This article offers robust correctives to these misimpressions and relates these to three... View Details
Keywords: Sean Silverthorne
- 05 Aug 2015
- What Do You Think?
What Happened to the ‘Innovation, Disruption, Technology’ Dividend?
measurement argument, which goes like this: The way we measure productivity increases doesn't account for such things as quality of life (although greater convenience should be reflected somehow in productivity). Others argue that the... View Details
- 05 Dec 2013
- What Do You Think?
Is Walmart Defying Economic Gravity?
that the tradeoff between scale and friction is complex. For example, what effect does a company's origins, its beliefs, and how these are reflected in management behaviors (reflected in Walmart's emphasis on "family") reduce... View Details
- 07 Jan 2015
- What Do You Think?
SUMMING UP: What Are the Limits On Workplace Transparency?
specific issue of organizational transparency arising with increasing frequency is whether or not salary and wage information should be shared by all members of an organization. It may in part be a reflection of the changing nature of the... View Details
Keywords: by James Heskett
- 10 Apr 2013
- Research & Ideas
Learning Curve: Making the Most of Outsourcing
telemedicine and specialized providers of niche services such as retail clinics, single-specialty hospitals, and disease management companies. The research, he says, reflects the traditional pendulum swing in health care between... View Details
- 03 Apr 2009
- What Do You Think?
How Much Obsolescence Can Business and Society Absorb?
information moves where needed and not everywhere it can." [This reflects a complaint I came across recently from a senior manager that a problem with the latest generation entering business ranks is that "everyone reports to... View Details
- 02 Oct 2000
- Research & Ideas
Networked Incubators: Hothouses of the New Economy
authors explain why access is the key and why networked incubators are emerging only now.If networked incubators offer such compelling advantages, why are they emerging only now? The answer reflects a subtle aspect of the new economy:... View Details