Quality Management - Publications - Faculty & Research

05 May 2003
What Do You Think?

Is This a Golden Era for Marketing Productivity?

percent of new products fail within five years ... To the extent that a few, well-chosen customers might provide valuable insights into what would improve the quality of life, Professor Zaltman's ideas might be just what marketing has... View Details

Keywords: by James Heskett

29 Mar 2010
Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

in their business model—defects that numerous outsiders noted from day one. It was a classic case of wishful thinking. Q: How can managers without executive authority spot the warning signs of denial and help reverse the process before... View Details

Keywords: by Martha Lagace; Auto; Retail; Technology

31 Mar 2023
News

How Can We Solve the Teacher Shortage Crisis?

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. In this episode, we're going to highlight another one of the great podcasts here at HBS: Managing the Future of Work, hosted by professor and visiting fellow at the... View Details

Keywords: Educational Support Services; Educational Services

15 Sep 2003
Research & Ideas

The Lessons of New-Market Disruption

performance. That initially led managers inside both companies to resist devoting scarce resources to developing those technologies because their lead customers were saying they wanted additional performance features, not fewer. But... View Details

Keywords: by Clark Gilbert; Technology

September 2011
Supplement

TopCoder (B)

By: Karim R. Lakhani, Eric Lonstein and Stephanie Pokrywa

Metrology plays a key role in the manufacture of mechanical components. Traditionally it is used extensively in a pre-process stage where a manufacturer does process planning, design, and ramp-up, and in post-process off-line inspection to establish proof of quality.... View Details

Keywords: Industry Growth; Forecasting and Prediction; Change Management; Production; Machinery and Machining; Planning; Quality; Competition; Diversification; Technology Adoption; Measurement and Metrics; Product Design; Manufacturing Industry

Citation

Purchase

21 Apr 2003
Research & Ideas

Are Crummy Products Your Next Growth Opportunity?

have owned started out as a disruptive company.— Clayton M. Christensen Copying the management best practices of leading firms isn't necessarily the answer, Christensen said. When inventors in the Middle Ages tried to invent a contraption... View Details

Keywords: by Sean Silverthorne

13 Oct 2016
News

Adding Muscle to the Fight Against Disease

afford these patients a better quality of life for a longer period of time. It could be the first new treatment for ALS in nearly 25 years and the first one to potentially affect muscle function and strength as well as hopefully preserve... View Details

Keywords: Deborah Blagg

Web

Middle East & North Africa - Global Activities 2021

Abi Chaker, the founder and CEO of a Lebanese recycling company, to understand the challenges he faces. Abi Chaker launched Cedar Environmental as a sorting and composting company in 1999, but quickly realized that the waste management... View Details

15 Nov 2004
Research & Ideas

Solving the Health Care Conundrum

Olmsted Teisberg. Key Learnings 1. The U.S. health care system is a paradox in that it has competition yet fails to deliver improving value. Competition has been shown to be an incredibly powerful force in driving increased quality and... View Details

Keywords: by Michael E. Porter; Health

09 Feb 2010
First Look

First Look: Feb. 9

differences appear to be associated with different models of development—open, distributed organizations developing systems with smaller cores. We find that core components are often dispersed throughout a system, making their detection and View Details

Keywords: Martha Lagace

27 Apr 2010
First Look

First Look: April 27

managers and recruiters are questioning conventional business education. Their concerns? Among other things, MBA programs aren't giving students the heightened cultural awareness and global perspectives they need. Newly minted MBAs lack... View Details

Keywords: Martha Lagace

02 Jul 2013
First Look

First Look: July 2

Publications 2006 pub Matching Firms, Managers, and Incentives By: Bandiera, Oriana, Luigi Guiso, Andrea Prat, and Raffaella Sadun Abstract—We exploit a unique combination of administrative sources and survey data to study the match between firms and managers. The... View Details

Keywords: Anna Secino

Web

Trade Cards - The Art of American Advertising

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA Summer Venture in View Details

26 Oct 2017
News

Can Farming Save the Planet?

who have decades of experience in both organic and conventional farming, directly manage the farmland they convert. The organization uses a profit-sharing model, giving all participants––partners, operators, and View Details

Keywords: Constantine von Hoffman; Organic farming; Support Activities for Agriculture and Forestry; Agriculture

01 Feb 2000
News

Executives Convene to Discuss Consumer-Driven Health Care

fields of management control and health care. Her latest book, Market-Driven Health Care, won the 1998 Book of the Year Award from the American College of Healthcare Executives. Herzlinger opened the conference by reporting on the forces... View Details

Web

Articles - Institute For Strategy And Competitiveness

(November 2014) Robert S. Kaplan and Derek A. Haas Health care providers are facing tremendous pressure to reduce costs—but evidence suggests that many of their responses are counterproductive, raising costs and sometimes decreasing the View Details

01 Dec 2009
News

Alumni Books

development opportunities, or proper rewards. Expanding on their previous books, The HR Scorecard and The Workforce Scorecard, the authors recommend that workforces be managed like portfolios, with more investments in the jobs that create... View Details

01 Apr 2002
News

John Mulroney: Center Stage at the Opera

picked up his desk and a few chairs and moved across Independence Mall to his new office at the Opera Company. "I was back at my same desk but in a different business," he says. The contrasts with the private sector were stark, but not surprising. The Opera had a much... View Details

01 Apr 1996
News

Stewards of the Seventh Generation

things to different people," says HBS assistant professor Forest L. Reinhardt, who teaches the MBA elective Business Management and the Natural Environment. "For example, many economists, in particular, take the view that harvesters of... View Details

Keywords: Marguerite Rigoglioso, Garry Emmons, Linda Goodspeed, and Elaine Gottlieb

Profile

Andrew Dervan

management course with Peter Slavin, MD, MBA, president of Massachusetts General Hospital, that opened his eyes to new possibilities. "I was impressed that Dr. Slavin could sit at the table with both the clinical department heads and... View Details

Publications