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  • Web

The Human Relations Movement: Harvard Business School and the Hawthorne Experiments, 1924-1933

HBS Home HBS Index Contact Us A New Vision An Essay by Professors Michel Anteby & Rakesh Khurana The Online Exhibit Research Links Baker Library | Historical Collections | Site Credits | Digital Accessibility Contact Email: histcollref@hbs.edu © View Details
  • 15 Jul 2013
  • Research & Ideas

Five Imperatives for Improving Health Care

Innovation in health care treatment seems to far outpace innovation in health care business management. Just ask President Obama—two weeks ago he delayed enactment of a key provision of the new health care law for fear its requirements... View Details
Keywords: by Carmen Nobel; Health
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

reaching, and extracting the trapped miners. Senior leaders in the Chilean government provided resources to support the on-site efforts. How senior leadership triggered extreme teaming In Santiago, Chile’s capital city, President Piæera... View Details
Keywords: by Amy C. Edmondson; Mining
  • 25 Jul 2023
  • Research & Ideas

Could a Business Model Help Big Pharma Save Lives and Profit?

India, Nigeria, Pakistan, South Africa, and dozens of other countries. Typically, drug manufacturers perceive countries such as these as too difficult to be profitable, said Samuel, former senior vice president of the company’s Access... View Details
Keywords: by Esther Schrader; Pharmaceutical; Health
  • Web

FAQ - Alumni

Giving FAQ Giving FAQ What is the School’s Federal Tax Identification Number? HBS gifts are managed under the umbrella of Harvard University’s Federal Tax Identification Number, which is 04–2103580. Harvard University’s legal name is View Details
  • 01 Sep 2023
  • News

Returning to the Roots

It’s not a role he sought or expected. But when his brother died of a brain tumor late last year, Florent Latour (MBA 1999) became CEO of Maison Louis Latour, a winemaker established in 1797 in the Burgundy region of France. The 11th generation of his family to lead... View Details
Keywords: Julia Hanna; wine; entrepreneurship; family business; innovation; climate change; Beverage and Tobacco Product Manufacturing; Manufacturing
  • March 2023 (Revised May 2023)
  • Case

OneTen at Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (A)

By: Linda A. Hill and Lydia Begag
It was December 10, 2020, and Ed Bastian, the Chief Executive Officer (CEO) of Delta Air Lines (Delta), had just finished a meeting with Joanne Smith, Executive Vice President and Chief People Officer, and Keyra Lynn Johnson, the Chief Diversity and Inclusion Officer.... View Details
Keywords: Recruitment; Training; Race; Equality and Inequality; Corporate Social Responsibility and Impact; Job Design and Levels; Air Transportation Industry; United States
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  • August 1998
  • Case

Electronic Commerce at Air Products

By: F. Warren McFarlan and Melissa Dailey
In 1998,chief information officers (CIOs) in the highly competitive international gases and chemicals business faced the reality that electronic commerce capability was a strategic necessity. The results of annual surveys of technology officers in the chemical industry... View Details
Keywords: Management Teams; Information Technology; Globalized Markets and Industries; Infrastructure; Internet and the Web; Technology Adoption; Business Strategy; Chemical Industry; United States
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  • 12 Feb 2024
  • News

Dale LeFebvre to Receive Horatio Alger Award

Dale LeFebvre (MBA 1998), founder and executive chairman of 3.5.7.11 Investments, was recently named by the nonprofit Horatio Alger Association of Distinguished Americans as a recipient of the 2024 Horatio Alger Award. For more than 75 years, the award has been... View Details
Keywords: Securities, Commodities, and Other Financial Investments; Finance
  • 31 Oct 2018
  • What Do You Think?

What is the Function of Fear in Leadership?

any, are appropriate in leading others? What do you think? Original Column Recently, the president of the United States was quoted as saying, “Real power is through respect. Real power is, I don’t even want to use the word, fear.” A book... View Details
Keywords: by James Heskett
  • 07 Dec 2021
  • Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

about the thinking that informs their decision-making. This work will ultimately lay the foundation for both leader and organizational growth. Hise O. Gibson is a senior lecturer in the Technology and Operations Management Unit at Harvard Business School. Shawnette... View Details
Keywords: by Hise Gibson and Shawnette Rochelle
  • Web

Alumni Engagement | Social Enterprise | Harvard Business School

HBS Social Enterprise Initiative, HBS Professor Emeritus William A. Sahlman explores the future of education with three guests: Michael Collins, vice president of Jobs for the Future; Natalie McCullough (MBA 2000), View Details
  • Web

Mammon: The Money Devil - Coin and Conscience – Baker Library | Bloomberg Center, Historical Collections

Misers, Moneylenders, and Thieves Next – Biblical and Mythological Scenes © President and Fellows of Harvard College Baker Library Historical Collections Kress Collection Credits Digital Accessibility View Details
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

President George W. Bush expanded the FBI’s mission with a single question for Mueller: What was the FBI doing to prevent the next terrorist attack? And just like that, the brand-new director of the FBI had to figure out how to transform... View Details
Keywords: by Carmen Nobel
  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

cannot surface: Abjuring rigorous debate about its merits, a youthful president John F. Kennedy essentially rubber-stamped a 1961 plan to invade Cuba at the Bay of Pigs, resulting in one of the biggest U.S. foreign policy fiascoes in... View Details
Keywords: by Garry Emmons
  • April 2024
  • Case

Dr. Tom Mihaljevic and Cleveland Clinic

By: Linda A. Hill and Lydia Begag
In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details
Keywords: Recruitment; Retention; Analytics and Data Science; Digital Transformation; Digital Platforms; Innovation and Management; Innovation Leadership; Human Capital; Leadership Development; Leadership Style; Leading Change; Organizational Culture; Organizational Structure; Organizational Change and Adaptation; Mission and Purpose; Outcome or Result; Performance Evaluation; Health Pandemics; Goals and Objectives; Health Industry; Cleveland; London; Abu Dhabi; Florida; Ohio
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  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

my life,” said RJ Melman, president of Lettuce Entertain You Enterprises and creator and developer of more than 13 restaurant concepts. “I know a good chunk of those people, this is a family business.” In 2012, the World Economic Forum... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • Web

A Campus Built on Philanthropy | About

recognition of the remarkable generosity of George Fisher Baker, Sr. (1840-1931) whose extraordinary 1924 gift funded the construction of the original campus. A prominent financier, philanthropist, and president of the First National Bank... View Details
  • 24 Apr 2017
  • Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

contrast to Mulally, General Motors CEO Rick Wagoner and his predecessors refused to transform GM’s product line, even as the company’s North American market share slid from 50 percent in the 1970s to 18 percent. When the automobile market collapsed in late 2008,... View Details
Keywords: by Bill George; Auto; Food & Beverage
  • Web

MOC Network reaches 20 year milestone - Institute For Strategy And Competitiveness

the University of British Columbia in Vancouver and a Master of Business Administration degree from Harvard University. Kiril's Keynote Presentation (video) Elisabeth Reynolds Former Special Assistant to President Biden for Manufacturing... View Details