Filter Results:
(1,678)
Show Results For
- All HBS Web
(1,678)
- People (1)
- News (264)
- Research (1,170)
- Events (16)
- Multimedia (3)
- Faculty Publications (516)
Show Results For
- All HBS Web
(1,678)
- People (1)
- News (264)
- Research (1,170)
- Events (16)
- Multimedia (3)
- Faculty Publications (516)
- 02 Jan 2018
- Op-Ed
'Dear Working Knowledge'--Our Favorite Reader Comments of the Year
Credit: iStockPhoto Who are the editors of HBS Working Knowledge most thankful for as the new year begins? It’s the readers who take time to contribute comments to our stories, more than 1,000 in 2017. Since our readership extends to more... View Details
Keywords: by Sean Silverthorne
- Web
Marketing - HBS Online
Online vs. Other Top Business Schools with Online, Asynchronous Courses HBS Online HBSO Others Considered more impactful than other online programs by learners* Yes No The preferred brand among prospective online learners* Yes No... View Details
- 25 Aug 2003
- Research & Ideas
Should You Sell Your Digital Privacy?
in a recent working paper, Market Solutions to Privacy Problems? And what would consumers get in return for their personal information? Money perhaps, or price discounts, better customer service, maybe products tailored specifically to... View Details
- 16 Jun 2023
- Blog Post
Improve Decision-Making in Hiring: Common Pitfalls and How to Avoid Them
value system. Closely related to unconscious bias is affinity bias in which people tend to gravitate towards others who look, act, and think as they do. In recruiting specifically, unconscious bias and affinity bias often express themselves as a View Details
Keywords: All Industries
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
Turkasset began opening physical branches around the country to service customers who preferred to talk in person. Despite these additional outlays, the gamble paid off for the company by allowing it to... View Details
- Profile
Hiroshi Mikitani
that customers prefer this method has paid off handsomely. In certain categories, Rakuten became a forceful presence. For example, Rakuten merchants sell more than 10 percent of all the wine sold in Japan.... View Details
- 01 Dec 2011
- News
Alumni Book Briefs
Age of Greed: The Triumph of Finance and the Decline of America, 1970 to the Present by Jeff Madrick (MBA ’71) (Knopf) This is a history of how greed has bred America’s economic ills over the last 40 years, and of the men most responsible View Details
- 16 Sep 2015
- Research & Ideas
Can Applied Economics Save Homeless Puppies?
In 2012, two seasoned scholars shared the Nobel Memorial Prize in Economic Sciences for their research on designing markets. Lloyd Shapley had developed theoretical methods to create stable matches in unstable markets. Alvin Roth had... View Details
- 07 Jul 2023
- Blog Post
Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories
serious implications that go beyond the question of the best approach for leaders. The preference for anecdote over stats can fuel misinformation on issues ranging from climate... View Details
- 01 Apr 1998
- News
Plunging Into the Net
almost four decades ago, this change is clearly more evolutionary than revolutionary. During the last five years, the Internet - and more specifically, its most user-friendly thoroughfare, the World Wide Web - has emerged as a preferred... View Details
- 23 May 2019
- Book
These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems
In 1908, Harvard Business School’s first dean, Edwin Francis Gay, welcomed the School’s inaugural class of 59 students by saying that HBS was challenged with encouraging its students to have the “intellectual respect for business as a profession, with the social... View Details
- 01 Sep 2015
- News
The Business of Love
Illustrations by Istvan Banyai By the standards of the algorithmic, instant-judgment online dating age, Jess Kushner (MBA 2008) and Ken Deckinger have a story fit for an old-fashioned romantic comedy. In 2003, Deckinger was running a... View Details
Keywords: April White
- 10 Mar 2021
- News
Next Normal
Neeley, the Naylor Fitzhugh Professor of Business Administration, leverages years of research to help companies, and their leaders, address the challenges of virtual work. With well over half of Americans indicating a preference View Details
- 01 Jun 2010
- News
$how Me the Money
say, ‘I’m not allowed to bribe.’ Others prefer ambiguous instructions so they can do what they have to do to get the business and keep up with the competition.” But managing in such a culture where signals are mixed can be a tricky... View Details
- 04 Jan 2012
- First Look
First Look: January 4
the paper: http://www.hbs.edu/research/pdf/12-043.pdf When Smaller Menus Are Better: Variability in Menu-Setting Ability Authors:David Goldreich and Hanna Hałaburda Abstract Are large menus better than small menus? Recent literature argues that individuals' apparent... View Details
Keywords: Carmen Nobel
- 25 Oct 2012
- Research & Ideas
10 Reasons Customers Might Resist Windows 8
Software giant Microsoft is launching the Windows 8 version of its operating system this week, and suffice it to say that it's radically different from Windows 7. The familiar Start button and menu are gone, for example, replaced by a... View Details
- 01 Dec 2018
- News
Hard Choices
matter as well? What kind of corporate citizen you are, what kind of employer you are, whether you are a steward of and not a destroyer of the environment, and of your communities? Don’t people prefer to work View Details
Keywords: Seth Klarman (MBA 1982)
- 22 Aug 2012
- Research & Ideas
Advertising: It’s Not ‘Mad Men’ Anymore
preferences for unbundling among agencies and their clients. Using microdata collected by the US Census Bureau from 1982 to 2007, the researchers found that agencies were more likely to unbundle if they were... View Details
- 04 Sep 2012
- Research & Ideas
Book Excerpt: Indispensable: When Leaders Really Matter
impact on the organizations they lead. Hunting the High-Impact Leader From Indispensable: When Leaders Really Matter By Gautam Mukunda In the middle of May 1860, delegates to the Republican National Convention met in Chicago to choose the party's nominee View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
more elusive than ever. A recent McKinsey study reveals that the annual churn in the wireless industry increased from 17 percent in 1995 to 32 percent in 2000. This trend holds true even in industries less susceptible to turnover. In core retail categories such as... View Details
Keywords: by Jean Ayers