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(1,662)
- People (1)
- News (264)
- Research (1,162)
- Events (14)
- Multimedia (2)
- Faculty Publications (503)
- 17 Jul 2018
- First Look
New Research and Ideas, July 17, 2018
Spring 2018 Journal of Cold War Studies The Enemy of My Enemy: The Soviet Union, East Germany, and the Iranian Tudeh Party's Support for Ayatollah Khomeini By: Friedman, Jeremy Abstract—This article examines the strategy of the Iranian... View Details
Keywords: Dina Gerdeman
- 10 Apr 2006
- Research & Ideas
American Auto’s Troubled Road
for a customer base to change," Snow says, which does not bode well for a U.S. industry feeling pressured to move quickly to improve its products and attract more buyers. Snow adds that in their... View Details
- 12 May 2003
- Research & Ideas
How Hot is the “Hot Spot” Business?
partner at Mohr, Davidow Ventures, and chairman of the Chasm Group. Wi-Fi use is driven by laptop users, he said, a group that prefers to access the Internet while sitting rather than walking. "You'll relocate fifty yards to get... View Details
- Web
Online Transforming Customer Experiences Course | HBS Online
This course is part of the Leadership & Management track. Introduction to Transforming Customer Experiences ENROLL NOW No application needed for our certificate programs. Start your journey today! New Transforming Customer Experiences... View Details
- 01 Oct 2001
- News
A Janus-Faced Reflection
probably needed a multifunctional organization, preferably a large one, for which you had bottom-line responsibility —somewhat unwieldy accouterments to pack with you into your sixties and seventies. Kim... View Details
- 02 Jan 2018
- Op-Ed
'Dear Working Knowledge'--Our Favorite Reader Comments of the Year
Credit: iStockPhoto Who are the editors of HBS Working Knowledge most thankful for as the new year begins? It’s the readers who take time to contribute comments to our stories, more than 1,000 in 2017. Since our readership extends to more... View Details
Keywords: by Sean Silverthorne
- 01 Dec 2009
- News
Robert Goodwin
without asking them to leave their families and companies for extended periods. We actually prefer for them to stay working at their jobs so they can leverage their networks... View Details
- 01 Jun 2009
- News
Insights from the Post-Macho Workplace
ELY: Drilling down for valuable perspectives on how gender issues affect efficiency, safety, and productivity in the workplace. Field-based research can take HBS faculty members to some unusual places. Professor Robin Ely’s recent working... View Details
- 25 Nov 2013
- Research & Ideas
Hiding From Managers Can Increase Your Productivity
Companies all over the world have striven for transparency in the workplace, literally tearing down walls in an effort to let managers and employees observe each other. Take, for example, one of the 14 key... View Details
- 16 Jun 2023
- Blog Post
Actively Addressing Unconscious Bias in Recruiting
value system. Closely related to unconscious bias is affinity bias in which people tend to gravitate towards others who look, act, and think as they do. In recruiting specifically, unconscious bias and affinity bias often express themselves as a View Details
Keywords: All Industries
- Profile
Georges F. Doriot
strategy for supporting the war effort earned him the rank of Brigadier General. He was an outlier who believed deeply in innovation, disciplined analysis and future focus. He refused to use HBS’s vaunted case method, View Details
- 18 Mar 2022
- Blog Post
Career Advice: Transforming the Energy Industry
create a viable business out of any toughtech idea. In a way, that was a catalyst for me to think about what was going on outside the walls of the corporate environment I occupied. Coming from the oil and gas space, it's easy to get... View Details
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
Turkasset began opening physical branches around the country to service customers who preferred to talk in person. Despite these additional outlays, the gamble paid off for the company by allowing it to... View Details
- Profile
Hiroshi Mikitani
that customers prefer this method has paid off handsomely. In certain categories, Rakuten became a forceful presence. For example, Rakuten merchants sell more than 10 percent of all the wine sold in Japan.... View Details
- 01 Dec 2011
- News
Alumni Book Briefs
Age of Greed: The Triumph of Finance and the Decline of America, 1970 to the Present by Jeff Madrick (MBA ’71) (Knopf) This is a history of how greed has bred America’s economic ills over the last 40 years, and of the men most responsible View Details
- Web
Global Trade, Capital and National Institutions - Course Catalog
HBS Course Catalog Global Trade, Capital and National Institutions Course Number 1565 Professor Laura Alfaro Spring; Q3; 1.5 credits 14 Sessions Exam Course Overview This course addresses the opportunities created by the emergence of a global economy and proposes... View Details
- 15 Feb 2017
- Op-Ed
What Africa Can Teach the United States About Funding Infrastructure Projects
bridges, water, power and more? It’s not because they don’t aspire to. It’s because they lack the money and the expertise (in African cities) or because they can’t get to political consensus (in the United States)—or because there are other priorities View Details
- 01 Dec 2016
- News
Alumni Books of 2016
day. I spent a lot of time at the library because writing is so solitary and as an extrovert, the extended alone time was always hard for me. I prefer to be around other quietly working people than to write... View Details
- 01 Sep 2011
- News
Extraordinary People
society more broadly,” observes HBS Dean Nitin Nohria. While celebrated for their public accomplishments, the honorees’ private lives reflect their devotion to family and community. We present glimpses of both in photos by Pulitzer... View Details
Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Finance; Executive, Legislative, and Other General Government Support; Government; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services; Management, Scientific, and Technical Consulting Services; Professional Services
- 25 Oct 2012
- Research & Ideas
10 Reasons Customers Might Resist Windows 8
Software giant Microsoft is launching the Windows 8 version of its operating system this week, and suffice it to say that it's radically different from Windows 7. The familiar Start button and menu are gone, for example, replaced by a... View Details