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  • All HBS Web  (2,294)
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  • 15 Sep 2003
  • Research & Ideas

The Lessons of New-Market Disruption

performance. That initially led managers inside both companies to resist devoting scarce resources to developing those technologies because their lead customers were saying they wanted additional performance features, not fewer. But... View Details
Keywords: by Clark Gilbert; Technology
  • 15 Mar 2016
  • First Look

March 15, 2016

approaches. And it is well understood that creating a new business and optimizing an already existing one are two fundamentally different management challenges. The real problem for leaders is doing both, simultaneously. How do you meet the View Details
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

inherently a platform for performing computations as dictated by their programs. I state and prove five propositions about platform systems, which stand in contrast to the propositions derived for step processes in Chapter 8. The... View Details
Keywords: Dina Gerdeman
  • 08 Jul 2014
  • First Look

First Look: July 8

investigates the effect of pay for performance in firms, yet less is known about the effect of non-financial rewards, especially in organizations that hire individuals to perform tasks with positive social... View Details
Keywords: Carmen Nobel
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

trend is the use of online tools to improve physical asset utilization in many traditional off-line businesses. This article discusses the water industry as an example, and the organizational changes and levers relevant to extracting... View Details
Keywords: by Sean Silverthorne
  • 02 Sep 2002
  • What Do You Think?

What Can Business Schools Do to Avoid Bad Apples?

years from now. But is it unreasonable to expect continued efforts to improve the quality of the process with regard to personal values? Or should a greater effort be made to identify the "bad apples" after they are admitted and... View Details
Keywords: by James Heskett
  • 29 Apr 2002
  • Research & Ideas

Star Power! How to Win in Professional Services

this point before. But we want to review the key differences briefly from the perspective of the CEO because the implications are crucial: for how the job of the senior leader is defined, and for what successful performance in the job... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
  • 18 Sep 2000
  • Research & Ideas

Big Deals: Financing Large-Scale Investments

good projects and good returns. Esty's interest in project finance evolved out of his doctoral thesis on risk-taking in the savings and loan (S&L) industry during the 1980s. "I have been intrigued with high leverage and its effects on managerial incentives and... View Details
Keywords: by Julia Hanna
  • 04 Feb 2014
  • First Look

First Look: February 4

increased their communication if teammates were also actively participating. Additionally, team performance is uniquely driven by the level of emergent interdependence, as indexed by the diversity of topics discussed and the temporal... View Details
Keywords: Sean Silverthlorne
  • 24 Jun 2008
  • First Look

First Look: June 24, 2008

log variance of income per worker. This figure should be compared to the 42% success rate of the usual model. Download the paper from SSRN ($5): http://papers.nber.org/papers/w14060 Bounded Decision Making: From Description to Improvement... View Details
Keywords: Martha Lagace
  • 27 Sep 2016
  • First Look

September 27, 2016

turnover—the planned simultaneous exit of a large number of experienced employees and a similarly sized entry of new workers—on operational performance in the context of teaching hospitals. Specifically, we examine the impact of the... View Details
Keywords: Sean Silverthorne
  • 11 Sep 2018
  • First Look

New Research and Ideas, September 11, 2018

process helps improve the dealer's profit by at least $269. These estimates suggest a potentially high return to taking the "information-based" approach to pricing idiosyncratic products. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

rated. We hypothesize that ratings are particularly likely to spur responses from firms that receive poor ratings, and especially those that face lower-cost opportunities to improve or that anticipate greater benefits from doing so. We... View Details
Keywords: Martha Lagace
  • 11 Feb 2014
  • First Look

First Look: February 11

may lead to dishonesty (as shown in prior work), and dishonesty may lead to creativity (the hypothesis we tested in this research). In five experiments, participants had the opportunity to behave dishonestly by overreporting their View Details
Keywords: Sean Silverthorne
  • 01 Oct 2001
  • What Do You Think?

Will Information Technology Really Turn Organizations Upside Down This Time?

command? Or for business? For years, W. Edwards Deming, the father of modern continuous quality improvement, had trouble convincing U.S. (as opposed to Japanese) auto manufacturers to implement the keys to improved quality. They include,... View Details
Keywords: by James Heskett
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

the performance of mechanisms intended for human use. Download the paper: http://www.hbs.edu/research/pdf/08-064.pdf   PublicationsBusiness Analysis and Valuation: Using Financial Statements. 4th ed. Authors:Paul M. Healy and Krishna G.... View Details
Keywords: Martha Lagace
  • 06 Sep 2016
  • First Look

September 6, 2016

Then judgment—a fusion of thinking, feelings, experience, imagination, and character—becomes critical. The author offers five practical questions to improve your odds of making sound judgments: What are the net, net consequences of all my... View Details
Keywords: Carmen Nobel
  • 03 Sep 2020
  • Op-Ed

Why American Health Care Needs Its Own SEC

health care system could similarly gather and publish relevant data on health care prices and outcomes. Then corporations could see which clinicians, hospitals, insurers, and others provide the best value. The good ones would thrive, and the bad ones would have to... View Details
Keywords: by Regina E. Herzlinger; Health
  • 03 Nov 2003
  • What Do You Think?

Can Investors Have Too Much Accounting Transparency?

systems is estimated to double. If not offset by improved productivity and lower costs, it will result in a hit to the earnings of all publicly owned organizations. Investors will face challenges as a result of guidelines recently issued... View Details
Keywords: by James Heskett
  • 06 Apr 2010
  • First Look

First Look: April 6

cannibalization and endogenous vertical differentiation concerns. We discuss how our study helps improve our understanding of notions of strategy, business model, and tactics in the field of strategy. Context, Agency, and Identity: The... View Details
Keywords: Martha Lagace
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