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- All HBS Web
(2,530)
- People (3)
- News (249)
- Research (2,028)
- Events (13)
- Multimedia (4)
- Faculty Publications (963)
- 11 Sep 2012
- First Look
First Look: September 11
unconscious thought (UT), more so than after conscious thought (CT). We aimed to test the hypothesis that UT decreases intrusions and increases conceptual organization in memory. Methods. Participants were shown a stressful film and were required to View Details
Keywords: Sean Silverthorne
- 01 Mar 2023
- News
Step Change
At Consoleya, a coworking space in Cairo’s former French Consulate, multiple levels of meeting rooms and workspaces operate at capacity, from a ground-floor café to a rooftop deck. The scene—coders bent over laptops, concepts scrawled on whiteboards, clusters of people... View Details
- 11 Aug 2011
- Lessons from the Classroom
Perfecting the Project Pitch
Steenburgh's course, students give their pitches in front of peers who evaluate the performances on a number of factors, including the quality of the idea itself, how likely it is to succeed, and how View Details
Keywords: by Dennis Fisher
- 30 Aug 2011
- First Look
First Look: August 30
interplay of these emotions and inter-individual attention differences at each point in time during exposure. Surprise and joy effectively concentrate attention and retain viewers. But importantly, the level rather than the velocity of... View Details
Keywords: Sean Silverthorne
- 06 Mar 2020
- Book
A Great Teacher's Lessons for Leading
there as a security net to help them, guide them, and confront them, they look at me and say, “I don’t know what you’re talking about.” I believe those 30-year-olds want the same thing the 60-year-olds want. They want an effective manager... View Details
- Web
Power and Influence for Positive Impact | HBS Online
happen. Highlights The Challenges of Change Implementation Making Change Happen Show Hide Details Concepts The Challenges of Change Implementation Understanding the Conditions that Enable Change Performing a Stakeholder Analysis Building... View Details
- February 2008 (Revised May 2008)
- Case
Lincoln Financial Group (A)
Lincoln Financial Group (LFG) reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate... View Details
Keywords: Competency and Skills; Customer Relationship Management; Training; Selection and Staffing; Organizational Change and Adaptation; Performance Evaluation; Sales; Corporate Strategy
Godes, David B., and David Lane. "Lincoln Financial Group (A)." Harvard Business School Case 508-028, February 2008. (Revised May 2008.)
- 18 Apr 2000
- Research & Ideas
Learning in Action
"The most effective learning strategy depends on the situation," writes David A. Garvin. "There is no stock answer, nor is there a single best approach." In Learning in Action, he illustrated the diversity of learning organization... View Details
Keywords: by David A. Garvin
- 26 Oct 2015
- Research & Ideas
What’s the Value of a Win in College Athletics?
and payday is courtesy of Assistant Professor Doug J. Chung, who reviewed 117 schools with Division I football and basketball teams, matching athletic performance with revenue flow covering an 11-year period. The findings were... View Details
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
urgent systemic changes needed to address climate change. By doing what’s right for people and the planet, pep+ will help position our company as a consistent top market performer by generating stronger, more loyal connections with our... View Details
- 13 Dec 2011
- First Look
First Look: Dec. 13
whether, when, and for which type of customer the introduction of a new channel helps and hurts sales in existing channels. Our framework separates short- and long-run effects by analyzing underlying channel capabilities. It suggests that... View Details
Keywords: Sean Silverthorne
- Web
2024 Reunion Presentations - Alumni
changing in this core aspect of business, what’ is not, and why knowing the difference matters. Participants will leave the session with practical guidelines concerning effective sales hiring, training, and View Details
- 13 Nov 2019
- Research & Ideas
Don't Turn Your Marketing Function Over to AI Just Yet
how new products or services would perform at various prices or with different characteristics. The machine learning algorithms that might power such a device are, at least for now, incapable of producing such promising results. But what... View Details
Keywords: by Kristen Senz
- 22 Feb 2022
- News
New Urban Order
By 2050, nearly 70 percent of the world’s population will live in cities, according to a 2018 UN report, up from 55 percent today. That means making room for and creating the infrastructure for another 2.5 billion people to live, work, move, and consume. Meanwhile, the... View Details
Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services
- Web
Launching Tech Ventures | HBS Online
Co-Founder & CEO Show Hide Details Concepts Welcome to Launching Tech Ventures Business Model Exploration Business Model Evaluation Business Model Alignment Featured Exercises Perform a business model quality assessment Characterize the... View Details
- 01 Feb 2002
- News
It's academic. (Not!)
dollars in lost sales and customer goodwill. Ton is currently working with a nationwide chain to estimate the magnitude of this problem and identify its drivers. "We have found large and systematic variation in performance in 250 stores... View Details
- 01 Jan 2002
- News
Egon P.S. Zehnder (MBA '56)
performances of daughter, Heidi, a professional opera singer Recommended Reading Emotional Intelligence, by Daniel Goleman "Goleman shows that integrity, the ability to communicate and influence, self-motivation, empathy, and social... View Details
- 13 Apr 2009
- Research & Ideas
Kind of Blue: Pushing Boundaries with Miles Davis
something new; Davis pushed his musicians "to the edge," but he did it in a way that effectively managed the risks. This might be something we can learn from in business as well. This year is the 50th anniversary of the... View Details
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
critical dimensions to organizations that want to work toward parity, not for cosmetic reasons, but to improve performance and value: Attraction and recruitment. Actively seek candidates outside managers’ networks, and assess the language... View Details
Keywords: by Kristen Senz
- Web
Organizational Behavior Awards & Honors - Faculty & Research
Research for "Facts and Figuring: An Experimental Investigation of Network Structure and Performance in Information and Solution Spaces" ( Organization Science , 2015) with Jesse Shore and David Lazer. Ethan S. Bernstein : Winner of the... View Details