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  • All HBS Web  (5,080)
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    • News  (1,638)
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  • October 1996 (Revised January 1997)
  • Case

Mt. Auburn Hospital

By: F. Warren McFarlan and Jaan Elias
In December of 1993, two of Boston's largest and best known hospitals, Massachusetts General and Brigham and Women's, announced that they were setting aside their historic rivalry to form an alliance and build a regional health network. The announcement set off a wave... View Details
Keywords: Health Care and Treatment; Negotiation Offer; Alliances; Networks; Social Enterprise; Horizontal Integration; Health Industry; Boston
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McFarlan, F. Warren, and Jaan Elias. "Mt. Auburn Hospital." Harvard Business School Case 397-083, October 1996. (Revised January 1997.)
  • May 2021
  • Article

Choice Architecture in Physician–patient Communication: A Mixed-methods Assessment of Physicians' Competency

By: J. Hart, K. Yadav, S. Szymanski, A. Summer, A. Tannenbaum, J. Zlatev, D. Daniels and S.D. Halpern
Background: Clinicians’ use of choice architecture, or how they present options, systematically influences the choices made by patients and their surrogate decision makers. However, clinicians may incompletely understand this influence.... View Details
Keywords: Choice Architecture; Health Care and Treatment; Interpersonal Communication; Decision Choices and Conditions; Competency and Skills
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Hart, J., K. Yadav, S. Szymanski, A. Summer, A. Tannenbaum, J. Zlatev, D. Daniels, and S.D. Halpern. "Choice Architecture in Physician–patient Communication: A Mixed-methods Assessment of Physicians' Competency." BMJ Quality & Safety 30, no. 5 (May 2021).
  • October 2023
  • Supplement

Hey Jane: Background on Abortion in the U.S.

By: Rembrand Koning, Geraldine Pena-Galea and Sarah Mehta
Keywords: Health Care and Treatment; Health Industry; United States
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Koning, Rembrand, Geraldine Pena-Galea, and Sarah Mehta. "Hey Jane: Background on Abortion in the U.S." Harvard Business School Supplement 724-390, October 2023.
  • 1983
  • Article

Level of Functioning and Length of Time in Treatment Variables Influencing Patient's Therapeutic Experience in Group Psychotherapy

By: Timothy Butler and Adelaide Fhuriman
Keywords: Health; Groups and Teams; Health Care and Treatment
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Butler, Timothy, and Adelaide Fhuriman. "Level of Functioning and Length of Time in Treatment Variables Influencing Patient's Therapeutic Experience in Group Psychotherapy." International Journal of Group Psychotherapy 33, no. 4 (1983).
  • 31 Mar 2014
  • Research & Ideas

Encouraging Niche Content in an Ad-Driven World

variety and quality, not a lot of duplicate mainstream content” The good news: Advertising encourages bloggers to produce more and longer content, leavened with more photos and video, which prompts more bookmarking among readers. This practice perhaps points the way... View Details
Keywords: by Julia Hanna; Information; Publishing; Journalism & News
  • 09 Nov 2023
  • Blog Post

The No. 1 Character Trait You Will Need to Succeed in Business

If you choose to pursue a career in business, I can guarantee that you will experience moments that will test you as never before. At times like those, what quality will you need more than any other? I believe that quality is courage.... View Details
  • 06 Jul 2020
  • Blog Post

A Letter from the Women in Investing Club

were committed to increasing the visibility and accessibility of Women in Investing on campus. We partnered with other groups such as the VCPE Club, the HBS Investment Club, the Health View Details
  • 06 Sep 2019
  • Blog Post

The Business of Medicine: MD/MBA Students Having an Impact

investigation with market research to evaluate access to cancer biopsy devices in East Africa. With her dual degree, Wagner plans to continue her work in View Details
  • 20 Apr 2020
  • News

To Build Connection in Quarantine, Clubs Go Virtual

of social distancing, says Carrolo. “This happened to be very timely – especially now,” she says. “So we spent some time in the VRT talking about how to prepare digital healthcare systems for a pandemic. Our alumni View Details
Keywords: Margie Kelley
  • 02 Feb 2017
  • News

Enabling Everyone in a Community to Contribute

Karen Fonseth (GMP 19, 2015) is CEO of Direct Action in Support of Community Homes (DASCH), a Canadian not-for-profit organization that operates more than 50 residential and outreach programs for children and adults with intellectual and... View Details
  • 21 Sep 2022
  • Research & Ideas

You Don’t Have to Quit Your Job to Find More Meaning in Life

It’s a philosophical debate as old as time: What is the secret to leading a meaningful life? For many, the question gained new urgency after years of social distancing and upheaval during the COVID-19 pandemic. After surviving a public View Details
Keywords: by Shalene Gupta
  • 11 Jun 2014
  • News

Improving conditions for climbers' guides in Nepal

After scaling Mount Everest in 2013, Jan Petzel (MBA 2003) transformed his personal triumph into an opportunity to raise funds for the construction of a permanent shelter and medical facility in the Gokyu... View Details
  • 15 Nov 2020
  • News

Fostering Innovation in Social Enterprise Across Harvard

leaders an opportunity to explore social entrepreneurship and test ideas for social innovation in a rigorous yet supportive environment.” This year, the $75,000 Peter M. Sacerdote Grand Prize was awarded to Mosaic, a View Details
  • July 2020
  • Article

Healthy Business? Managerial Education and Management in Healthcare

By: Nicholas Bloom, Renata Lemos, Raffaella Sadun and John Van Reenen
We investigate the link between hospital performance and managerial education by collecting a large database of management practices and skills in hospitals across nine countries. We find that hospitals that are closer to universities offering both medical education... View Details
Keywords: Management; Hospitals; Mortality; Education; Health Care and Treatment; Performance Improvement; Business Education; Management Practices and Processes
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Bloom, Nicholas, Renata Lemos, Raffaella Sadun, and John Van Reenen. "Healthy Business? Managerial Education and Management in Healthcare." Review of Economics and Statistics 102, no. 3 (July 2020): 506–517.
  • 15 Oct 2019
  • News

Engaging More Deeply with Business in Africa

through business models, Assistant Professor Reshmaan Hussam spoke about financial inclusion, Henry and Allison McCance Professor of Business Administration Amitabh Chandra shared his knowledge of health View Details
  • June 2017
  • Case

Obesity Management at Kaiser Permanente: A New Mindset for Healthcare Delivery?

By: Kevin Schulman, Gregory Leya and Christina Beveridge
Kaiser Permanente (KP) is the largest managed care organization in the United States with over 10 million members. KP evolved from a prepayment or capitation model that focuses the organization around the efficiency of care and the health of the population it serves.... View Details
Keywords: Operations; Health Care and Treatment; Business Model; Strategy; Health Industry; United States
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Schulman, Kevin, Gregory Leya, and Christina Beveridge. "Obesity Management at Kaiser Permanente: A New Mindset for Healthcare Delivery?" Harvard Business School Case 317-106, June 2017.
  • Fast Answer

Challenges and Opportunities in the Restaurant Industry

financial fundamentals for valuation; equity research and investment firm data; For a multimedia learning module on LSEG Workspace check out our Learn with Baker Library LSEG Workspace Introduction.   Industry and View Details
  • Profile

Francesca Ioffreda

summer experience also emphasized the importance of technology in transforming lives, and has reaffirmed my desire to make an impact in the health View Details
Keywords: Health Care
  • Web

Year in Review | Annual Report 2024

(HBS) and Harvard Medical School (HMS) MD/MBA Program celebrated two decades of educating leaders who navigate the complex intersections of health care and business. Since its inception View Details
  • September 2015 (Revised March 2025)
  • Technical Note

FIELD Global Capstone: Developing Customer Empathy

By: Jill Avery
The Design Thinking process begins with empathizing with potential customers. Empathizing, being aware of, interpreting, and understanding the thoughts of others, as well as being able to vicariously experience them oneself, requires the careful and deliberate study of... View Details
Keywords: Market Research; Design Thinking; Customer Behavior; Ethnography; Interviews; Surveys; A/B Testing; Experimentation; Marketing; Customer Focus and Relationships; Consumer Behavior; Demand and Consumers
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Avery, Jill. "FIELD Global Capstone: Developing Customer Empathy." Harvard Business School Technical Note 316-082, September 2015. (Revised March 2025.)
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