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  • All HBS Web  (8,686)
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  • 2012
  • Book

The Culture Cycle: How to Shape the Unseen Force That Transforms Performance

By: James Heskett
The contribution of culture to organizational performance is both substantial and quantifiable. This book presents the results of field research that demonstrates how an effective culture can account for up to half of the differential in performance between... View Details
Keywords: Customer Focus and Relationships; Learning; Framework; Policy; Retention; Books; Analytics and Data Science; Innovation and Invention; Management Practices and Processes; Organizational Culture; Performance Expectations; Research
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Heskett, James. The Culture Cycle: How to Shape the Unseen Force That Transforms Performance. Upper Saddle River, NJ: FT Press, 2012.
  • 07 May 2008
  • News

Harvard Business School Hosts Business and Human Rights Conference

  • 2020
  • Article

Research on Corporate Sustainability: Review and Directions for Future Research

By: Jody Grewal and George Serafeim
We review the literature on corporate sustainability and provide directions for future research. Our review focuses on three actions: measuring, managing and communicating corporate sustainability performance. Measurement is the least developed of the three and... View Details
Keywords: Sustainability; Sustainability Reporting; Sustainability Management; Nonfinancial Disclosure; Nonfinancial Information; Nonfinancial Performance; Materiality; ESG; ESG (Environmental, Social, Governance) Performance; ESG Disclosure; ESG Disclosure Metrics; ESG Ratings; ESG Reporting; Inequality; Corporate Social Responsibility; Accounting; Finance; Management; Strategy; Environmental Sustainability; Climate Change; Diversity; Equality and Inequality; Corporate Disclosure; Measurement and Metrics; Corporate Governance; Corporate Accountability; Corporate Social Responsibility and Impact
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Grewal, Jody, and George Serafeim. "Research on Corporate Sustainability: Review and Directions for Future Research." Foundations and Trends® in Accounting 14, no. 2 (2020): 73–127.
  • October 1981 (Revised April 1984)
  • Case

H.J. Heinz Co.: The Administration of Policy (A)

Relates the April 1979 discovery of improper income transferal practices used at the H.J. Heinz Co. Background data on the company is presented, along with a detailed description of the organizational practices, the management incentive system, and the corporate... View Details
Keywords: Ethics; Business Processes; Compensation and Benefits; Manufacturing Industry; Consumer Products Industry
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Goodpaster, Kenneth E. "H.J. Heinz Co.: The Administration of Policy (A)." Harvard Business School Case 382-034, October 1981. (Revised April 1984.)

    Paul Hamilton

    Paul studies the economic complements needed for firms to realize productivity gains from machine learning and artificial intelligence. These complements include data, human capital & skills, organizational processes, and business models. 
    View Details
    • 09 Jan 2012
    • Research & Ideas

    Location, Location, Location: The Strategy of Place

    consequences of what they are doing." Such snap decisions can result in geo-mistakes that sap energy out of an organization and cause it to lose focus on what it was doing well in the first place. Geographic expansion should provide... View Details
    Keywords: by Dina Gerdeman
    • 31 Oct 2018
    • What Do You Think?

    What is the Function of Fear in Leadership?

    PeopleImages What kinds of fear, if any, are appropriate in leading others? Fear has a place in leading and managing others. But if used for short-term achievement, as a negative motivator, or as a source of power over others, it can have... View Details
    Keywords: by James Heskett
    • October 2019
    • Supplement

    Harlem Capital: Changing the Face of Entrepreneurship (B)

    By: George Serafeim
    The (B) case describes Tingle and Pierre-Jacques’ decision to commit fully to Harlem Capital as their post-graduation job. The case explores the results of their fundraising efforts, new strategic partnerships, and how they plan to “build the market” in order to... View Details
    Keywords: Impact Investing; Gender Bias; Gender Inequality; Minority Representation; Entrepreneurial Finance; Investment Management; Investing; Inequality; Venture Capital; Entrepreneurship; Diversity; Gender; Equality and Inequality; Equity; Mission and Purpose; Investment Funds; Financial Services Industry
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    Serafeim, George, and David Freiberg. "Harlem Capital: Changing the Face of Entrepreneurship (B)." Harvard Business School Supplement 120-041, October 2019.
    • 2008
    • Chapter

    Artistic Methods and Business Disorganization

    The idea that artists' work can usefully inform business practice has gained support in recent years. Managers have long described some business activities as "more art than science," but usually they've meant by this that they don't understand the activity and can't... View Details
    Keywords: Business or Company Management; Creativity
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    Austin, Robert D., and Lee Devin. "Artistic Methods and Business Disorganization." In 21st Century Management: A Reference Handbook, edited by Charles Wankel, 490–499. Los Angeles: Sage Publications, 2008.
    • 22 Nov 2021
    • Blog Post

    Class of 2021 Career Choices

    enterprise with fourteen of our graduates joining the 20th class of Leadership Fellows, a once-in-a-lifetime opportunity for a select group of graduating students to experience high-impact management positions in nonprofit and public... View Details
    Keywords: All Industries
    • February 1986 (Revised March 1990)
    • Supplement

    Copeland Corp.: Evolution of a Manufacturing Strategy--1975-82 (C)

    By: David A. Garvin
    In the preceding case, Copeland had to choose between two alternative plant layouts for organizing its Sidney plant. Now it must get work force approval for a change in "bumping" rules before proceeding with the change. Management must decide how to proceed--to... View Details
    Keywords: Strategy; Production; Factories, Labs, and Plants; Labor and Management Relations; Restructuring; Decisions; Change Management; Manufacturing Industry; Ohio
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    Garvin, David A. "Copeland Corp.: Evolution of a Manufacturing Strategy--1975-82 (C)." Harvard Business School Supplement 686-090, February 1986. (Revised March 1990.)
    • 23 Dec 2010
    • News

    2010 Emerald Literati Network Outstanding Paper Award

      Teresa M. Amabile

      Teresa Amabile is the Edsel Bryant Ford Professor, Emerita, at Harvard Business School. Originally educated and employed as a chemist, Teresa received her Ph.D. in psychology from Stanford University. Her current research investigates how people approach and... View Details

      • April 1983 (Revised June 2003)
      • Case

      Shouldice Hospital Limited

      By: James L. Heskett
      Various proposals are set forth for expanding the capacity of the hospital. In assessing them, serious consideration has to be given to the culture of the organization and the importance of preserving it in a service delivery system. In addition to issues of capacity... View Details
      Keywords: Expansion; Health Care and Treatment; Performance Capacity; Organizational Culture; Service Delivery; Growth Management; Strategic Planning; Quality; Social Enterprise; Health Industry; Canada
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      Heskett, James L. "Shouldice Hospital Limited." Harvard Business School Case 683-068, April 1983. (Revised June 2003.)
      • 28 May 2020
      • News

      Meet the 2020-2021 Leadership Fellows

      • 30 Aug 2017
      • News

      Why Do We Undervalue Competent Management?

      • 03 Jun 2002
      • Research & Ideas

      How to Succeed With Your New Boss

      your mandate and negotiate for resources is a clear early priority. Defining Your Goals When you think about working with your new boss, keep the following goals in mind: Clarify mutual expectations early. Begin managing expectations... View Details
      Keywords: by Michael Watkins

        Brian J. Hall

        Brian J. Hall is the Albert H. Gordon Professor of Business Administration at Harvard Business School. He served as the Unit Head for the Negotiation, Organizations and Markets (NOM) Unit for 14 years. Previously, he was an assistant professor of economics in the... View Details

        Keywords: management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting
        • 22 Feb 2017
        • Working Paper Summaries

        Platforms, Open/User Innovation, and Ecosystems: A Strategic Leadership Perspective

        Keywords: by Elizabeth J. Altman and Michael L. Tushman
        • 2012
        • Chapter

        Pursuing Public Value: Frameworks for Strategic Analysis and Action

        By: Herman B. Leonard and Mark H. Moore
        Features Harvard Kennedy School scholars who focus diverse conceptual lenses on a single high-stakes management task—enhancing port security across the United States. This title considers the challenge of driving change in a complex system involving hundreds of private... View Details
        Keywords: Leading Change; National Security; Complexity; Performance Improvement; United States
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        Leonard, Herman B., and Mark H. Moore. "Pursuing Public Value: Frameworks for Strategic Analysis and Action." Chap. 5 in Ports in a Storm: Public Management in a Turbulent World, edited by John D. Donahue and Mark H. Moore, 84–115. Innovative Governance in the 21st Century. Washington, DC: Brookings Institution Press, 2012.
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