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Publications

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  • All HBS Web  (2,095)
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Show Results For

  • All HBS Web  (2,095)
    • People  (1)
    • News  (308)
    • Research  (1,559)
    • Events  (5)
  • Faculty Publications  (688)
← Page 76 of 2,095 Results →
  • 16 May 2011
  • Research & Ideas

What Loyalty? High-End Customers are First to Flee

turn indicate to what degree operating managers can control customer satisfaction. Essentially, we're looking at the entire operating system and... View Details
Keywords: by Julia Hanna
  • 10 Dec 2012
  • Research & Ideas

Why We Blab Our Intimate Secrets on Facebook

A few years ago, when Leslie K. John was a doctoral student at Carnegie Mellon University, a classmate introduced her to a then-nascent website called Facebook. John took a look, scrolling through page after page of photographs, personal confessions, View Details
Keywords: by Carmen Nobel
  • 10 May 2011
  • First Look

First Look: May 10

Business School Case 110-087 Continental Media Group has a series of business reviews struggling to achieve profitability. This case focuses on the use of management control View Details
Keywords: Sean Silverthorne
  • 12 Mar 2013
  • First Look

First Look: March 12

management decisions, with consequences for aggregate economic activity. This article discusses the role of investment banking and investment management industry veterans on... View Details
Keywords: Sean Silverthorne
  • 09 Feb 2004
  • Research & Ideas

Got a New Strategy? Now Make it Happen

Technologies' Systems Generation and Delivery Unit (SGDU), was charged with creating a single global company from a set of fragmented businesses in Asia, Europe, and the United... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
  • 16 Feb 2016
  • First Look

February 16, 2016

be taken into consideration when deciding on the length of the school day and the frequency and duration of breaks throughout the day. Second, school accountability View Details
Keywords: Sean Silverthorne
  • 21 Oct 2014
  • First Look

First Look: October 21

analyzing the relevant processes. Part 2 discusses strategic choices, what research tells us about selling effectiveness, and how to translate a strategy into customer-selection and sales-call criteria. Part... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2015
  • First Look

First Look -- September 1, 2015

PUBLISHED PAPERS forthcoming Advances in Strategic Management Strategy Beyond Markets By: Figueiredo, John de, Michael Lenox, Felix Oberholzer-Gee, and Rick Vanden Bergh, eds. Abstract—Since the early 1990s,... View Details
Keywords: Sean Silverthorne
  • 20 Apr 2020
  • Book

Why COVID-19 Raises the Stakes for Healthy Buildings

enhance cognitive performance. “Offices with the premier health story will get the premium rent and get the tenants, and the offices with a lagging health story will lag.” To convey to View Details
Keywords: by Kristen Senz; Real Estate; Health
  • 30 Mar 2010
  • First Look

First Look: March 30

tax per dollar of pre-tax income than non-PE backed firms, after controlling for NOLs and debt tax shields. We find additional tax savings for PE-backed portfolio firms that are either majority-owned or... View Details
Keywords: Sean Silverthorne
  • 08 Jul 2024
  • Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

do in recognizing and then communicating the user’s commands. Understanding the various levels can help managers focus on the big concepts without getting mired in minutiae. Technology View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 05 Oct 2009
  • Research & Ideas

The Vanguard Corporation

were going to succeed and prosper needed to manage risks better, have a stronger sense of purpose to motivate their employees, and satisfy a public already agitated about... View Details
Keywords: by Sean Silverthorne
  • 18 Mar 2014
  • First Look

First Look: March 18

controlling stake in Satyam Computer Services Ltd. (Satyam), a troubled Indian IT company managed since January 2009 by a six-member government-appointed caretaker board. Anand Mahindra, chairman View Details
Keywords: Sean Silverthorne
  • 11 Jul 2012
  • Research & Ideas

The Future of Boards

Rakesh Khurana and I argue is that you can't reward senior management for something over which they have limited control, and shareholder value is not something that most View Details
Keywords: by Julia Hanna
  • 01 Jun 2000
  • News

Books

clear that innovative accounting and control tools are needed to implement strategy appropriate to the business dynamics of the 21st century. He offers important new techniques... View Details
  • 13 Jul 2009
  • Research & Ideas

Diagnosing the Public Health Care Alternative

private plans need to increase the value they provide to patients and the system as a whole. To read more: Robert Huckman and Gary Pisano, "The Firm Specificity of Individual... View Details
Keywords: by Staff; Health
  • 23 Jul 2013
  • First Look

First Look: July 23

Restaurant Hygiene Inspections and Online Reviews By: Kang, Jun Seok, Polina Kuznetsova, Yejin Choi, and Michael Luca Abstract—Restaurant hygiene inspections are often cited as a success story of public... View Details
Keywords: Anna Secino
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

Standard for Quality Management Systems Affects Employees and Employers Authors:David I. Levine, Michael W. Toffel Abstract Several studies have examined how the ISO 9001... View Details
Keywords: Sean Silverthorne
  • 16 Oct 2012
  • First Look

First Look: October 16

in managing business analytics and big data at the enterprise level. It includes key applications of analytics, human and organizational issues in building analytical... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

self-report of the licensee. The self-reporting aspect of the environment gives rise to demand for auditing by the licensor or third-party attestation by the licensee. We characterize the optimal royalty contract, accounting View Details
Keywords: Martha Lagace
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