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Show Results For
- All HBS Web
(11,910)
- People (75)
- News (2,979)
- Research (3,791)
- Events (39)
- Multimedia (347)
- Faculty Publications (2,455)
- 2020
- Book
Teaching by Heart: One Professor's Journey to Inspire
By: Thomas J. DeLong
The best teachers are leaders, and the best leaders are teachers. Teaching by Heart summarizes the author's key insights gained from more than 40 years of teaching and managing. It illustrates how teachers can both lift people up and let them down. It proposes... View Details
DeLong, Thomas J. Teaching by Heart: One Professor's Journey to Inspire. Boston: Harvard Business Review Press, 2020.
- 28 May 2017
- Blog Post
HBS on the Road: Ghana, Nigeria, and Côte d'Ivoire
first time, and we checked in with him to learn more about the trip. 1. What was it like to visit Ghana, Nigeria, and Côte d'Ivoire? This trip was my first time to Africa, so I’ve really been looking forward to it. I was impressed by the... View Details
- 02 Aug 2010
- News
Four Things Groups Want that Leaders Can't Give — and One They Can
- Web
Alumni
forget to join your classmates on June 7th + 14th. Reconnect with old friends, build new relationships, and reflect together on your time at HBS! Learn more at the link in bio. #HBSAlumni #ClassReunion #HarvardBusinessSchool @HBSAlumni... View Details
- 3 PM – 8 PM EDT, 25 Oct 2017
HBS Alumnae Circles Open House & Training 2017: Boston
HBS Alumnae Circles are taking new members - are you interested?
Register for this upcoming open house to learn more. View Details
- Aug 14 2017
- Testimonial
Experience the GMP Modules
- 9 AM – 10 AM EDT, 03 Apr 2019
- HBS Online
HBS Online Entrepreneurship Essentials
Master a proven framework for building and financing new ventures and learn to speak the language of the start-up world. Program Dates: April 3, 2019 - May 1, 2019 View Details
- 9 AM – 9 AM EDT, 12 Sep 2018
- HBS Online
HBX Entrepreneurship Essentials
Master a proven framework for building and financing new ventures and learn to speak the language of the start-up world. Program Dates: September 12, 2018 - October 10, 2018 View Details
- April 2022 (Revised May 2022)
- Case
Mastercard Labs (A) (Abridged)
When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, he shifted the company’s competitive focus from card networks to cash itself. Mastercard’s new vision of a “World Beyond Cash” distilled into a three-pronged framework: Grow the core business, Diversify... View Details
Keywords: Organizational Behavior; Culture; Organizational Culture; Culture Change; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Leadership Development; Innovation; Innovation Ecosystems; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Ecosystem; Agility; Prototype; Experiment; Partnerships; Operating Model; Risk Management; Metrics; Payments; Financial Inclusion; Financial Industry; Ambidexterity; Corporate Innovation; Innovation Lab; Accelerator; Start-up; Intrapreneurship; Competitive Strategy; Business Model; Technological Innovation; Growth and Development Strategy; Digital Transformation
Hill, Linda A., Sunil Gupta, Emily Tedards, and Julia Kelley. "Mastercard Labs (A) (Abridged)." Harvard Business School Case 422-082, April 2022. (Revised May 2022.)
The Struggle to Codify Risk Management
Anette Mikes discusses the heated debates on the codification of risk management and argues there is more to learn before we can reach closure. View Details
- 22 Sep 2003
- Research & Ideas
When Protestors Knock at Your Door
may serve as a clever way to differentiate a brand or product and capture market share. Q: What can managers learn from past experiences of targeted companies? Spar: I think the broadest lesson is not to underestimate the power of NGOs.... View Details
Keywords: by Cynthia Churchwell
- 2016
- Working Paper
Reviews, Reputation, and Revenue: The Case of Yelp.com
By: Michael Luca
Do online consumer reviews affect restaurant demand? I investigate this question using a novel dataset combining reviews from the website Yelp.com and restaurant data from the Washington State Department of Revenue. Because Yelp prominently displays a restaurant's... View Details
Keywords: Revenue; Network Effects; Reputation; Social and Collaborative Networks; Food and Beverage Industry; Service Industry; Washington (state, US)
Luca, Michael. "Reviews, Reputation, and Revenue: The Case of Yelp.com." Harvard Business School Working Paper, No. 12-016, September 2011. (Revised March 2016.)
- 24 May 2004
- Research & Ideas
When Reputation Trumps Regulation
U.S.-listed foreign firm. Siegel collects evidence from a core sample of Mexican firms to show that some insiders from foreign-listed firms exploit this lax enforcement and run off with the firm's assets with impunity, while others learn... View Details
Keywords: by Ann Cullen
- June 2014
- Case
Starbucks Coffee Company: Transformation and Renewal
By: Nancy F. Koehn, Kelly McNamara, Nora N. Khan and Elizabeth Legris
Starbucks Coffee Company: Transformation and Renewal analyzes the turnaround and reconstruction of Starbucks Coffee Company from 2008 to 2014 as led by CEO and co-founder Howard Schultz. The case offers executives and students an opportunity to examine in depth how... View Details
Keywords: Howard Schultz; Starbucks; Transformation; Turnaround; Change; Decision Making; Entrepreneurship; Growth and Development; Leadership; Organizations; Problems and Challenges; Risk and Uncertainty; Strategy; Value; Consumer Products Industry; Food and Beverage Industry; Retail Industry; North and Central America; Europe; Asia; South America; Middle East; Latin America
Koehn, Nancy F., Kelly McNamara, Nora N. Khan, and Elizabeth Legris. "Starbucks Coffee Company: Transformation and Renewal." Harvard Business School Case 314-068, June 2014.
- March 2007 (Revised April 2007)
- Case
McDonald's Corporation: Managing a Sustainable Supply Chain
By: Ray A. Goldberg and Jessica Droste Yagan
McDonald's seeks to learn from a successful response to Greenpeace's Amazon deforestation campaign in order to make its supply chain more socially and environmentally responsible. View Details
Keywords: Food; Supply Chain Management; Multinational Firms and Management; Corporate Social Responsibility and Impact; Environmental Sustainability; Management Systems; Food and Beverage Industry
Goldberg, Ray A., and Jessica Droste Yagan. "McDonald's Corporation: Managing a Sustainable Supply Chain." Harvard Business School Case 907-414, March 2007. (Revised April 2007.)
- Video
Economics for Managers
- 08 Jan 2021
- Video
The HBS Case Method Defined
- 25 Apr 2014
- Video
John Phelan - Making A Difference
- 02 Apr 2007
- Lessons from the Classroom
Making the Move to General Manager
Manager Program (TGMP), which together have more than 11,000 alumni. As a modular program—with on-campus learning interspersed with work back at the organization—GMP's target market is executives with fifteen to twenty years of... View Details
Keywords: by Martha Lagace
- 19 May 2016
- Blog Post
5 Lessons from Business School
1. Learning occurs both inside and outside of the classroom I realized after my first semester that business school provides much more than academic classroom learning. Learning takes place in nearly every aspect of life at HBS. The... View Details