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  • 21 Jan 2009
  • First Look

First Look: January 21, 2009

2000 respectively, GE Capital and Citi Financial both acquired Japanese consumer-lending companies. In 2006, when the Japanese Supreme Court rules that one of the big Japanese consumer lenders must repay a borrower for "excess interest payments," the U.S.... View Details
Keywords: Martha Lagace
  • 29 Mar 2011
  • First Look

First Look: March 29

creates three kinds of traps that often impede deep learning. The first is attribution error or the tendency to see superior performance as rooted in one's actions rather than other factors (such as luck). The second is that success feeds... View Details
Keywords: Sean Silverthorne
  • 11 Dec 2012
  • First Look

First Look: Dec. 11

mergers of good and bad banks and equity injections. We apply the framework to European banks vulnerable to sovereign risk in 2010 and 2011. Download the paper: http://www.nber.org/papers/w18537 Boardroom Centrality and Firm View Details
Keywords: Sean Silverthorne
  • 17 Apr 2017
  • HBS Case

This Turkish Debt Collector Is Customer-friendly

sees 65 percent turnover, Turkasset became choosy about its employees, hiring less than one in 100 applicants. Once hired, it paid them higher salaries and performed more in-depth training. The investment paid off, dropping the turnover... View Details
Keywords: by Michael Blanding; Financial Services
  • 12 Oct 1999
  • Research & Ideas

What It Takes: Minorities in the Executive Suite

some difficult twists and turns. Promotions, for instance, are typically much harder to come by in the early stages of their careers than they are for whites. And once they make the leap into middle and upper management, these trailblazers have to put together a... View Details
Keywords: by Judith A. Ross
  • 04 Oct 2007
  • What Do You Think?

Has Managerial Capitalism Peaked?

that "firm performance and top management compensation are inversely related." And this may not have taken into account the large severance payments made to those being asked to leave their leadership jobs because of mediocre... View Details
Keywords: by Jim Heskett
  • 08 Oct 2013
  • First Look

First Look: October 8

opacity and agility. Clients find it very difficult to judge a firm's performance in advance, because they are usually hiring it for specialized knowledge and capability that they themselves lack. Price becomes a proxy for quality. And... View Details
Keywords: Sean Silverthorne
  • 25 Sep 2000
  • Research & Ideas

More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry

1960, electronic data processing as well as information storage and retrieval had made a lasting impression in both the private and the public sectors, and discoveries and improvements in areas such as circuit design and solid-state electronics promised better View Details
Keywords: by Staff; Computer; Consumer Products; Technology
  • 04 Sep 2007
  • Research & Ideas

Jumpstarting Innovation: Using Disruption to Your Advantage

executive programs on jumpstarting innovation that I chair for executives in large firms and owners of small to midsize businesses are all oversubscribed. This interest in innovation is confirmed by an IBM study in 2006 that asked over... View Details
Keywords: by Lynda M. Applegate
  • 25 Jul 2017
  • First Look

First Look at New Research and Ideas: July 25, 2017

Kominers, and Alexander Westkamp Abstract—We introduce a framework of matching with flexible allotments that can be used to model firms with cross-division hiring restrictions. Our framework also allows us to nest some prior models of... View Details
Keywords: Carmen Nobel
  • 24 Apr 2007
  • First Look

First Look: April 24, 2007

Student Outcomes in U.S. Public Education Harvard Business School Note 307-068 Surveys educational outcomes among public school students in the United States. Educational outcomes are categorized as achievement outcomes (measured primarily by students' View Details
Keywords: Sean Silverthorne
  • 29 Dec 2019
  • Research & Ideas

Read Our Most Popular Research Stories of 2019

experimentation will improve performance over time. However, the benefits of experimentation vary. Managerial Quality and Productivity Dynamics Which managerial skills, traits, and practices matter most for productivity? Going Digital:... View Details
Keywords: by Sean Silverthorne
  • 21 Jun 2011
  • First Look

First Look: June 21

performance data, in their decisions. These decision-making patterns are associated with large and systematic differences in learning rates across business units. Learning is concentrated in business units with "loose... View Details
Keywords: Sean Silverthorne
  • 15 Mar 2011
  • First Look

First Look: March 15

effect on the investment of firms. High taxes will favor investment by firms that can finance internally. Using an international panel with many changes in payout taxes, we show that this prediction holds well. Payout taxes have a large... View Details
Keywords: Sean Silverthorne
  • 19 May 2009
  • First Look

First Look: May 19, 2009

a supply chain pilot implemented at Hugo Boss. This pilot entailed altering the way in which Hugo Boss orders from its suppliers. We explore the challenge of assessing the impact of supply chain change, the link between operational View Details
Keywords: Martha Lagace
  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

professional relationships may "bridge" the asymmetric information. This bridge may be particularly strong if both firms were financed by the same venture capital firm. Third, geographic proximity may also reduce the asymmetric... View Details
Keywords: Martha Lagace
  • 10 Jun 2015
  • Research & Ideas

The Transparency Revolution in Corporate Reporting

the group of elite firms, you need to be a responsible actor. Q: What kinds of things should investors look to leverage from this study? What are the key performance indicators (KPIs) to pay attention to? A: KPIs are the Holy Grail. Since... View Details
Keywords: Re: George Serafeim
  • 11 Dec 2006
  • Research & Ideas

Fixing Price Tag Confusion

instead of being all-inclusive, was partitioned as "Hardware $1,500 + Software $500" consumers would investigate their feelings about both hardware performance and software desirability, and they might get discouraged in the process.... View Details
Keywords: by Sean Silverthorne; Retail
  • 22 Jul 2002
  • Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

Until the nineteenth century, the scope for applying (imperfectly) competitive thinking to business situations appeared to be limited: Intense competition had emerged in many lines of business, but individual firms apparently often lacked... View Details
Keywords: by Pankaj Ghemawat
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

objective performance but incorporating managerial discretion in the selection of winners. In principle, such plans could motivate employees to perform both at a high level, based on objective criteria, and... View Details
Keywords: Sean Silverthorne
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