Publications

September 2013
Teaching Note

Trader Joe's

By: David L. Ager and Michael A. Roberto

Based on a variety of metrics, Trader Joe's ranked as one of the most successful grocers in the United States in 2013. Experts estimated that the company had the highest sales per square foot of any major grocery chain, even significantly higher than top performer... View Details

Keywords: Comparative Advantage; Core Competencies; Growth Strategy; Strategic Positioning; Industry Analysis; Competitive Strategy; Competitive Advantage; Organizational Culture; Growth and Development Strategy; Retail Industry; Food and Beverage Industry; United States

December 2022
Case

To Feed the Planet: Juan Luciano at ADM

By: Joshua D. Margolis, David E. Bell, Damien McLoughlin, Stacy Straaberg and James Weber

In December 2022, Juan Luciano, Chairman and CEO of agribusiness and nutrition giant ADM, considered the next phase of the historic company’s future. Beginning in 2011 when he joined as COO and moving into his tenure as CEO in 2015, Luciano led a transformation of ADM... View Details

04 Apr 2023
Blog Post

Maersk’s Journey to Decarbonize Shipping

becomes technologically feasible for ocean shipping, Maersk believes that legal, safety, and public perception challenges make it highly impractical as a primary energy source. Similarly, with biomethane, Maersk sees emissions slippage risks as outweighing fuel... View Details

Article

Unconventional Insights for Managing Stakeholder Trust

By: Michael Pirson and Deepak Malhotra

Initiatives to build and maintain trust with various stakeholders, including customers, employees, suppliers and investors, are at the top of the executive agenda at many organizations. But most companies don't really understand how to manage stakeholder trust... View Details

Keywords: Values and Beliefs; Knowledge Use and Leverage; Organizational Culture; Business and Stakeholder Relations; Perspective; Trust; Cooperation

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January 2011 (Revised August 2013)
Case

An Intern's Dilemma

By: Sandra J. Sucher and Matthew Preble

An HBS student is asked to misrepresent himself during the course of his summer internship by his employer in order to obtain data from industry competitors. View Details

Keywords: Leadership & Corporate Accountability; Conflict; Leadership; Conflict Management; Competition; Ethics; Knowledge Acquisition; Organizational Culture; Employees; Power and Influence

25 Mar 2015
HBS Case

Tate’s Digital Makeover Transforms the Traditional Museum

line with new technologies, so they are not interfering with the display of art or being frivolous with an art collection with which they've been entrusted." When Avery teaches the case to cultural View Details

Keywords: by Michael Blanding; Education

20 Nov 2007
First Look

First Look: November 20, 2007

we call "design-driven innovation." This strategy aims at radically changing the emotional and symbolic content of products, i.e., their meanings and languages, through a deep understanding of broader changes in society, culture... View Details

Keywords: Martha Lagace

18 Mar 2014
First Look

First Look: March 18

and training, as well as organ transplantation, is limited. Researchers disagree about how to increase the number of whole-body bequeathals, citing a shortage of donations from the one group perceived as most likely to donate from... View Details

Keywords: Sean Silverthorne

04 Mar 2020
Research & Ideas

How Schmoozing with the Boss Helps Men Get Promoted

managers who earned higher pay didn’t perform better or work longer hours than those who earned less. The researchers found that higher-paid employees worked a similar number of days and hours, and they brought in similar sales revenue to the View Details

Keywords: by Dina Gerdeman

12 Mar 2014
Lessons from the Classroom

Managing the Family Business: Firing the CEO

something has gone very wrong and the organization could be in trouble. It implies that the person was a bad choice to begin with, which impugns the judgment of those who hired the CEO. And there's also the personal confrontation that... View Details

2009
Working Paper

International Differences in the Size and Roles of Corporate Headquarters: An Empirical Examination

By: David J. Collis, David Young and Michael Goold

This paper examines differences in the size and roles of corporate headquarters around the world. Based on a survey of over 600 multibusiness corporations in seven countries (France, Germany, Holland, UK, Japan, US, and Chile) the paper describes the differences among... View Details

Keywords: Business Headquarters; Size; Organizational Structure; Culture; Japan; France; Germany; Netherlands; United Kingdom; United States; Chile

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12 Jul 2004
Research & Ideas

Enron’s Lessons for Managers

tragedy and a point of departure for thinking more carefully about the institutions humans have created to organize our economic lives, according to Salter. In a wide-ranging talk with Harvard Business School alumni on June 4, weeks... View Details

Keywords: by Martha Lagace

22 Feb 2021
Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

comments below. Book Excerpt Chasing Stars By Frank V. Cespedes There is no doubt that talent matters and that sales stars exist. But an overreliance on stars from outside organizations can 27 have unintended consequences. 28 Differences... View Details

Keywords: by Kristen Senz

08 Mar 2022
Blog Post

Recalling My First Cold Call: A Conversation with Second-Year Students

experience for me. In college I studied computer science, and those classes usually don’t have much participation—just a lecture and individual exercises to complete. All of my previous schooling was in Israel, so I was used to a learning View Details

Web

Developing the Plan - Advancing Racial Equity

curriculum, research & dissemination, faculty & doctoral, students & participants, staff, business engagement, and organization & culture. Teams that focused on these seven areas engaged additional members of the community and these teams... View Details

August 2018 (Revised October 2019)
Case

C3.ai—Driven to Succeed

By: Robert Simons and George Gonzalez

CEO Tom Siebel navigates his artificial intelligence (ai) startup through a series of pivots, market expansions, and even an elephant attack to become a leading platform ad service provider. The case describes his unusual management approach emphasizing employee... View Details