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    Regina E. Herzlinger

    Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration at the Harvard Business School. She was the first woman to be tenured and chaired at Harvard Business School and serve on many established and start-up corporate health care/medical... View Details

    Keywords: health care; insurance industry; medical devices; retailing; digital health
    • November 2004 (Revised July 2006)
    • Case

    Patrimonio Hoy

    By: Arthur I Segel, Michael Chu and Gustavo Herrero
    Patrimonio Hoy is a program targeting the housing needs of the low-income population by CEMEX, a major Mexican company and a leading global cement producer. Originally conceived as a project to understand the customers in the self-construction segment better, a major... View Details
    Keywords: Housing; Construction; Product Design; Globalized Firms and Management; Microfinance; Income; Market Entry and Exit; Emerging Markets; Entrepreneurship; Construction Industry; Mexico
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    Segel, Arthur I., Michael Chu, and Gustavo Herrero. "Patrimonio Hoy." Harvard Business School Case 805-064, November 2004. (Revised July 2006.)
    • 2025
    • Chapter

    Sustainability and Green Business in Latin America

    By: Geoffrey Jones
    This chapter argues that since the nineteenth century capitalism has created much wealth, but at the cost of massive ecological destruction, which has been particularly severe in Latin America. During the first global economy before 1929, considerable wealth was... View Details
    Keywords: Environmental Sustainability; Business History; Globalization; Economic Growth; Latin America
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    Jones, Geoffrey. "Sustainability and Green Business in Latin America." Chap. 8 in A Business History of Latin America, edited by Andrea Lluch, Martin Monsalve Zanatti, and Marcelo Bucheli, 159–174. New York, NY, United States: Routledge, 2025.
    • 21 Jun 2012
    • Working Paper Summaries

    Information Technology and Boundary of the Firm: Evidence from Plant-Level Data

    Keywords: by Chris Forman & Kristina McElheran
    • 01 Jan 2024
    • Blog Post

    Answers to Your Top Questions about Financial Aid at HBS

    Students can also work with the Financial Aid team to get help securing the loans required to cover the full cost of the MBA. With this support in mind, please visit the Cost of Attendance page to view an... View Details
    • February 2014 (Revised April 2014)
    • Case

    Komatsu in China

    By: Krishna Palepu, Akiko Kanno and Nobuo Sato
    Komatsu built a very successful business in China over the last two decades. But it is now facing rising competition from lower cost domestic Chinese companies which are themselves trying to become global players. Facing the same situation, Caterpillar is implementing... View Details
    Keywords: Leading A Global Business; Building A Business In Emerging Markets; Emerging Markets; Construction Industry; China; Japan
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    Palepu, Krishna, Akiko Kanno, and Nobuo Sato. "Komatsu in China." Harvard Business School Case 114-004, February 2014. (Revised April 2014.)
    • March 2003 (Revised June 2003)
    • Case

    International Securities Exchange, The: New Ground in Options Markets

    This case examines the equity options market and studies the major parties involved and the options trading process. It takes an in-depth look at the path taken by the International Securities Exchange as it entered a mature exchange industry and transformed itself... View Details
    Keywords: Capital Markets; Investment
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    Chacko, George C., and Eli Strick. "International Securities Exchange, The: New Ground in Options Markets." Harvard Business School Case 203-063, March 2003. (Revised June 2003.)
    • 05 Nov 2015
    • Video

    The Long Run: the Impact of Brain Injuries on the NFL

    • 05 Mar 2019
    • Working Paper Summaries

    The Impacts of Increasing Search Frictions on Online Shopping Behavior: Evidence from a Field Experiment

    Keywords: by Donald Ngwe, Kris J. Ferreira, and Thales Teixeira; Retail; Apparel & Accessories; Consumer Products
    • February 2016
    • Case

    Express Scripts: Promoting Prescription Drug Home Delivery (A)

    By: John Beshears, Patrick Rooney and Jenny Sanford
    The pharmacy benefit manager (PBM) sector processes prescription drug claims on behalf of companies that offer a prescription drug benefit to their employees. This case follows Bob Nease, Chief Scientist at Express Scripts, as he considers methods to promote home... View Details
    Keywords: Pharmaceuticals; Prescription Drugs; Pharmacy Benefit Manager; PBM; Healthcare; Behavioral Economics; Choice Architecture; Active Choice; Service Delivery; Decision Choices and Conditions; Health Care and Treatment; Order Taking and Fulfillment; Compensation and Benefits; Pharmaceutical Industry
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    Beshears, John, Patrick Rooney, and Jenny Sanford. "Express Scripts: Promoting Prescription Drug Home Delivery (A)." Harvard Business School Case 916-026, February 2016.
    • September 1975 (Revised June 1984)
    • Case

    Southwest Airlines (D)

    After 18 months of deficit operations, Southwest Airlines stands on the brink of profitability. Selective application of discount fares has contributed to a rapid growth in market share. Then, in February 1973, its major competitor halves all fares on Southwest's... View Details
    Keywords: Competition; Air Transportation; Air Transportation Industry; United States
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    Lovelock, Christopher H. "Southwest Airlines (D)." Harvard Business School Case 575-135, September 1975. (Revised June 1984.)
    • 26 May 2015
    • News

    Silicon Valley’s Lawmaker

    • 06 Aug 2020
    • News

    Interview with Professor Regina Herzlinger on Balancing Entrepreneurship and Corporate Governance with a Prominent Academic Career

    • 06 Oct 2011
    • News

    Steve Jobs's Bicycles for the Mind

    • October 2008 (Revised June 2011)
    • Case

    JetBlue Airways: Managing Growth

    By: Robert S. Huckman and Gary P. Pisano
    Considers the situation facing David Barger, President and CEO of JetBlue Airways, in May 2007 as he addresses the airline's need to slow its growth rate in the response to increasing fuel costs and the effects of major operational crisis for the airline in February... View Details
    Keywords: Growth and Development Strategy; Growth Management; Operations; Performance Capacity; Performance Efficiency; Competitive Strategy; Air Transportation Industry
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    Huckman, Robert S., and Gary P. Pisano. "JetBlue Airways: Managing Growth." Harvard Business School Case 609-046, October 2008. (Revised June 2011.)
    • May 2017 (Revised February 2024)
    • Case

    Battle for the Soul of Capitalism: Unilever and the Kraft Heinz Takeover Bid (A)

    By: William W. George and Amram Migdal
    This case describes Kraft Heinz Company’s (KHC) February 2017 unsolicited $143 billion takeover offer to acquire Unilever. The offer was made to Unilever CEO Paul Polman by KHC chairman Alexandre Behring, who was also co-founder and CEO of Brazilian-based 3G Capital... View Details
    Keywords: Acquisition; Value Creation; Decision Choices and Conditions
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    George, William W., and Amram Migdal. "Battle for the Soul of Capitalism: Unilever and the Kraft Heinz Takeover Bid (A)." Harvard Business School Case 317-127, May 2017. (Revised February 2024.)
    • March 2024 (Revised March 2025)
    • Background Note

    Physical Climate Risk

    By: Michael W. Toffel, Spencer Glendon and Alison Smart
    This note describes how managers can identify and manage their company’s physical climate risks, which can increase their operations and supply chain costs and risks, and affect demand for their goods and services. Can be paired with the video “Preparing business... View Details
    Keywords: Resilience; Maps; Climate Risk; Climate Impact; Modeling And Analysis; Climate Change; Risk Management; Demand and Consumers; Supply Chain; Organizational Change and Adaptation; Disruption
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    Toffel, Michael W., Spencer Glendon, and Alison Smart. "Physical Climate Risk." Harvard Business School Background Note 624-059, March 2024. (Revised March 2025.) (Click here for related material.)
    • Article

    Assessing the Impact of Health System Organizational Structure on Hospital Electronic Data Sharing

    By: A Jay Holmgren and Eric Ford
    Horizontal consolidation in the hospital industry has gained momentum in the United States despite concerns over rising costs and lower quality. Hospital systems frequently point to potential gains in interoperability and electronic exchange of patient information as... View Details
    Keywords: Hospitals; Health Information Technology; Health Care; Health Care and Treatment; Data and Data Sets; Information Technology; Consolidation; Knowledge Sharing; Health Industry
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    Holmgren, A Jay, and Eric Ford. "Assessing the Impact of Health System Organizational Structure on Hospital Electronic Data Sharing." Journal of the American Medical Informatics Association 25, no. 9 (September 2018): 1147–1152.
    • March 2006 (Revised March 2007)
    • Case

    Village Ventures

    By: Noam T. Wasserman, G. Felda Hardymon, Christopher Rogers and Ann Leamon
    Matt Harris, general partner and founder of Village Ventures, a nationwide umbrella organization for VC firms in secondary cities, is about to negotiate with the general partner of one of the organization's most successful funds. Describes the costs and benefits of the... View Details
    Keywords: Venture Capital; Relationships; United States
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    Wasserman, Noam T., G. Felda Hardymon, Christopher Rogers, and Ann Leamon. "Village Ventures." Harvard Business School Case 806-080, March 2006. (Revised March 2007.)
    • 03 Jan 2022
    • News

    ‘We Have to Be Agile’: School Closures Rise Again as More Teachers and Students Test Positive for Omicron

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