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      • February 1998 (Revised May 1998)
      • Case

      SITEL Corporation

      By: Howard H. Stevenson and Martha Gershun
      SITEL has grown extremely rapidly and is now operating worldwide with operations in more than 30 countries. Since many of its locations serve the same customers, the officers are debating the costs and benefits of additional centralization. Some feel that the autonomy... View Details
      Keywords: Organizational Change and Adaptation; Globalized Firms and Management; Growth Management; Success
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      Stevenson, Howard H., and Martha Gershun. "SITEL Corporation." Harvard Business School Case 898-153, February 1998. (Revised May 1998.)
      • February 1998 (Revised September 1998)
      • Case

      Insteel Wire Products: ABM at Andrews

      By: V.G. Narayanan and Ratna G. Sarkar
      Insteel implements an activity-based costing (ABC) system in 1996. It finds pallet nails to be its most profitable product and decides to expand the number of cells making pallet nails from two to four. A repeat of the ABC study in 1997 shows pallet nails have become... View Details
      Keywords: Cost Accounting; Expansion; Resource Allocation; Activity Based Costing and Management
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      Narayanan, V.G., and Ratna G. Sarkar. "Insteel Wire Products: ABM at Andrews." Harvard Business School Case 198-087, February 1998. (Revised September 1998.)
      • February 1998
      • Teaching Note

      Starlite Corporation TN

      By: Kathleen L. McGinn, Julia Morgan and Katherine Lawrence
      Teaching Note for (9-396-351)--(9-396-356). View Details
      Keywords: Negotiation Participants; Negotiation; Learning; Cost; Employees
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      McGinn, Kathleen L., Julia Morgan, and Katherine Lawrence. "Starlite Corporation TN." Harvard Business School Teaching Note 898-191, February 1998.
      • February 1998 (Revised August 2006)
      • Case

      House of Tata, 1995: The Next Generation (A)

      By: Tarun Khanna, Krishna G. Palepu and Danielle Melito Wu
      The Tata Group began the 1990s as a confederation of loosely coupled firms. This case considers the rise to prominence of the new CEO of Tata Group, Ratan Tata, and his attempts to strengthen the inter-relationships among the group companies at a time when critics... View Details
      Keywords: Business or Company Management; Business Conglomerates; Organizations; Corporate Strategy; Consolidation; Business Strategy; Alignment; Consumer Products Industry; Service Industry
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      Khanna, Tarun, Krishna G. Palepu, and Danielle Melito Wu. "House of Tata, 1995: The Next Generation (A)." Harvard Business School Case 798-037, February 1998. (Revised August 2006.)
      • February 1998 (Revised March 1998)
      • Case

      Marriott Corporation: The Cost of Capital

      By: Richard S. Ruback
      Presents recommendations for hurdle rates of Marriott's divisions to select by discounting appropriate cash flows by the appropriate hurdle rate for each division. View Details
      Keywords: Cost of Capital; Asset Pricing
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      Ruback, Richard S. "Marriott Corporation: The Cost of Capital." Harvard Business School Case 298-101, February 1998. (Revised March 1998.)
      • February 1998 (Revised May 2007)
      • Case

      Airborne Express

      By: Jan W. Rivkin
      In the wake of a highly successful quarter, senior managers of Airborne Express, the third largest player in the express mail industry, review the firm's competitive position. Airborne has survived, and recently prospered, in an industry with significant economies of... View Details
      Keywords: Competition; Business Strategy; Partners and Partnerships; Global Strategy; Rank and Position; Service Industry
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      Rivkin, Jan W. "Airborne Express." Harvard Business School Case 798-070, February 1998. (Revised May 2007.)
      • February 1998
      • Teaching Note

      Marriott Corporation: The Cost of Capital (Abridged), Teaching Note

      By: Richard S. Ruback
      Teaching Note for (9-289-047). View Details
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      Ruback, Richard S. "Marriott Corporation: The Cost of Capital (Abridged), Teaching Note." Harvard Business School Teaching Note 298-081, February 1998.
      • 1998
      • Working Paper

      Variations in Costs of Living Across States

      By: Dutch Leonard and Monica E Friar
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      Leonard, Dutch, and Monica E Friar. "Variations in Costs of Living Across States." Taubman Center Working Paper, February 1998.
      • January 1998 (Revised July 2019)
      • Case

      Cafes Monte Bianco: Building a Profit Plan

      By: Robert L. Simons and Antonio Davila
      Alert: This case has been revised since its original publication; all amounts have been converted to euros and the dates have been updated to 2020. If you’ve taught with this case in the past, please note that changes may affect teaching plans and classroom use. Using... View Details
      Keywords: Strategic Planning; Cash Flow; Investment Return; Profit; Financial Statements; Food and Beverage Industry; Italy
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      Simons, Robert L., and Antonio Davila. "Cafes Monte Bianco: Building a Profit Plan." Harvard Business School Case 198-088, January 1998. (Revised July 2019.)
      • January 1998
      • Case

      Connecticut Spring and Stamping Corporation (B)

      By: H. Kent Bowen, Massimo Russo and Steven J. Spear
      Connecticut Spring and Stamping Corp. (CSSC), a 50-year-old spring manufacturing and metal stamping firm, is experiencing slow sales growth and feeling the impact of global competition. The company has over 800 customers but little understanding of those customers'... View Details
      Keywords: Globalization; Competency and Skills; Organizational Change and Adaptation; Production; Customer Relationship Management; Quality; Training; Performance Efficiency; Cost Management; Sales; System
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      Bowen, H. Kent, Massimo Russo, and Steven J. Spear. "Connecticut Spring and Stamping Corporation (B)." Harvard Business School Case 698-038, January 1998.
      • January 1998 (Revised March 1998)
      • Case

      Viacom, Inc.: Carpe Diem (Condensed)

      By: Joseph L. Bower and Thomas R. Eisenmann
      Viacom has built a powerful position in the global entertainment industry through skillful and bold acquisitions. Now its expansion is challenged by the moves of Rupert Murdoch's News Corp. Different businesses within Viacom have contradictory positions on how to deal... View Details
      Keywords: Acquisition; Cost vs Benefits; Decisions; Entertainment; Competition; Corporate Strategy; Expansion; Entertainment and Recreation Industry
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      Bower, Joseph L., and Thomas R. Eisenmann. "Viacom, Inc.: Carpe Diem (Condensed)." Harvard Business School Case 398-086, January 1998. (Revised March 1998.)
      • 1998
      • Book

      Advanced Management Accounting

      By: Robert S. Kaplan and Anthony A. Atkinson
      Keywords: Management; Cost Accounting
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      Kaplan, Robert S., and Anthony A. Atkinson. Advanced Management Accounting. 3rd ed. Upper Saddle River, NJ: Prentice Hall, 1998.
      • 1998
      • Book

      Understanding Costs

      By: W. J. Bruns Jr., R. S. Kaplan, R. Cooper, A. Schleifer Jr. and Donella Marie Rapier
      Keywords: Cost
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      Bruns, W. J., Jr., R. S. Kaplan, R. Cooper, A. Schleifer Jr., and Donella Marie Rapier. Understanding Costs. Business Fundamentals . Boston, MA: Harvard Business School Press, 1998.
      • 1998
      • Book

      Cost and Effect: Using Integrated Cost Systems to Drive Profitability and Performance

      By: Robert S. Kaplan and Robin Cooper
      Keywords: Cost vs Benefits
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      Kaplan, Robert S., and Robin Cooper. Cost and Effect: Using Integrated Cost Systems to Drive Profitability and Performance. Boston: Harvard Business School Press, 1998.
      • 1998
      • Journal Article

      Ford's Model-T: Pricing over the Product Life Cycle

      By: Ramon Casadesus-Masanell
      The pricing decisions monopolistic firms make over time are determined to a large extent by the complex interplay of two distinct sets of elements: demand- and supply-based considerations. Demand factors include the possibilities of (a) exercising dynamic price... View Details
      Keywords: Experience and Expertise; Decisions; Forecasting and Prediction; Cost; Price; Information; Demand and Consumers; Monopoly; Product; Sales; Complexity; Auto Industry
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      Casadesus-Masanell, Ramon. "Ford's Model-T: Pricing over the Product Life Cycle." Abante: Estudios en dirección de empresas 1, no. 2 (1998): 143–65.
      • January 1998
      • Article

      Risk Management, Capital Budgeting and Capital Structure Policy for Financial Institutions: An Integrated Approach

      By: K. A. Froot and J. Stein
      Keywords: Catastrophe Risk; Corporate Finance; Cost Of Capital; Banking And Insurance; Asset Pricing; Hedging; Banking; Decision Choice And Uncertainty; Financial Markets; Insurance; Policy; Risk Management; Natural Disasters; Insurance Industry
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      Froot, K. A., and J. Stein. "Risk Management, Capital Budgeting and Capital Structure Policy for Financial Institutions: An Integrated Approach." Journal of Financial Economics 47, no. 1 (January 1998): 55–82. (Winner of Journal of Financial Economics. Jensen Prize. First Place For the best paper published in the Journal of Financial Economics in the areas of corporate finance and organizations. Revised from NBER Working Paper No. 5403, January 1996 and HBS Working Paper 96-030, December 1995.)
      • January 1998
      • Article

      Tradeoffs within Costing Systems between Incentives and Measurement Objectives

      By: M. Alles, S. Datar and M. Gupta
      Keywords: System; Motivation and Incentives; Measurement and Metrics; Goals and Objectives
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      Alles, M., S. Datar, and M. Gupta. "Tradeoffs within Costing Systems between Incentives and Measurement Objectives." Managerial Finance 24, no. 1 (January 1998): 1–18.
      • December 1997
      • Case

      Wriston Manufacturing Corporation

      By: Janice H. Hammond
      Wriston Manufacturing is a broad-line maker of components for the automotive industry. It has developed a network of nine plants as its product line has grown. Newer, higher-volume products tend to be made in newer, focused, high-volume plants, while older product... View Details
      Keywords: Decision Choices and Conditions; Cost Management; Business or Company Management; Production; Performance Efficiency; Auto Industry
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      Hammond, Janice H. "Wriston Manufacturing Corporation." Harvard Business School Case 698-049, December 1997.
      • November 1997
      • Case

      Microsoft Goes Online: MSN 1996

      By: David B. Yoffie
      Explores Microsoft's decision to enter the online services industry in the light of its competition and the growing importance of the Internet. Significant issues include the cost and availability of content, telecomm/Internet access costs, competition with the World... View Details
      Keywords: Cost Management; Growth and Development; Market Entry and Exit; Strategy; Competitive Advantage; Web; Information Technology Industry
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      Yoffie, David B. "Microsoft Goes Online: MSN 1996." Harvard Business School Case 798-019, November 1997.
      • November 1997 (Revised May 1998)
      • Teaching Note

      Indianapolis: Activity-Based Costing of City Services (A) and (B) TN

      By: Robert S. Kaplan
      Teaching Note for (9-196-115) and (9-196-117). View Details
      Keywords: Activity Based Costing and Management; City
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      Kaplan, Robert S. "Indianapolis: Activity-Based Costing of City Services (A) and (B) TN." Harvard Business School Teaching Note 198-066, November 1997. (Revised May 1998.)
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