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  • All HBS Web  (1,659)
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  • 15 Sep 2009
  • First Look

First Look: September 15

is interesting, engaging, or positively challenging. In its highest form, it is called passion and can lead to complete absorption in the work (Csikszentmihalyi, 1990). The elements that make up intrinsic motivation include a sense of... View Details
Keywords: Martha Lagace
  • 13 Apr 2010
  • First Look

First Look: April 13

knowledge spillovers and capital market externalities exert a stronger impact on multinational firms while labor market pooling has a weaker effect. These findings remain robust when we examine entry decisions and explore the process of... View Details
Keywords: Martha Lagace
  • 25 Feb 2020
  • News

Teachable Moments

dean. Then, in 1991, a chance encounter with Morgan Stanley’s John Mack led to a position on Wall Street as the firm’s chief development officer, responsible for human capital and issues of organizational strategy and change. “Like the... View Details
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

offered in the lounges—showers, spa, Internet connection, appetizing free food and drinks, along with the opportunity to rest during a layover—is exceptional value to members. There is even a higher class of lounge facilities for an even... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 01 Jun 2009
  • News

Dispatches from the Global Classroom

talks to Dionisio Garza Sada (MBA ’08), program manager for autoparts manufacturer Nemak. Photographs by Selma Fernandez & Marcela Taboada There are no cold calls here. No laptops, or blackboards, or Sky Deck. Thousands of miles from... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Management, Scientific, and Technical Consulting Services; Professional Services
  • Web

1.11 Leaves of Absence | MBA

emergency room visit that raises serious concerns about the student’s health or well-being; or (ii) other circumstances that raise serious concerns about the student’s health or well-being and reasonably call into question their ability... View Details
  • 30 Nov 2017
  • News

Happy Meals (Are Here Again)

means there was a complaint—about the food, about the service, some negative thing that had escalated to the point that a manager had been called on to straighten things out. Or at least, that’s what it used to mean. In fall 2016,... View Details
Keywords: Dan Morrell; photographed by Saverio Truglia
  • 01 Feb 1997
  • News

Shaping the Future of Business: Entrepreneurial Evolution at HBS

Marketing; Entrepreneurship, Creativity, and Organization; Real Property Asset Management; Venture Capital and Private Equity; Entrepreneurship in the Social Sector; and Running and Growing the Small Company. Several related courses... View Details
Keywords: Nancy O. Perry and Susan Young; profiles by Garry Emmons
  • 01 Jun 1996
  • News

Class Acts

kitchen to a larger production facility in Vermont. Over the next few years, he and his family orchestrated the creation of an entire line of nationally distributed condiments and pasta sauces. In 1995, his natural foods company, Uncle... View Details
  • 16 Dec 2020
  • News

A Creator in the Era of Disruption

his motorbike into in the late 2000s. READ MORE [Sound of motor bike] Aldi Haryopratomo: Hi, my name is Aldi. I am the CEO of Gopay, and also the founder of Ruma, or now called Mapan. Aldi Haryopratomo (MBA 2011) Aldi Haryopratomo (MBA... View Details
  • 03 Feb 2015
  • First Look

First Look: February 3

telecom company. At the time, Jazztel was near bankruptcy and needed a capital injection to finish the year. Over the next 10 years, Fernández Pujals led the restructuring of Jazztel's debt, reached an agreement with the former monopoly... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2017
  • News

Alumni and Faculty Books for December 2017

and professional fulfillment. The book includes thought-provoking questions for reflection to help readers make a similar transformation. Reset: My Fight for Inclusion and Lasting Change by Ellen Pao (MBA 1998) (Spiegel & Grau) In 2015 Ellen Pao sued a powerhouse... View Details
  • 24 Jun 2014
  • First Look

First Look: June 24

trust, employee commitment, and "ownership" behaviors of both employees and clients-could explain and be used to predict up to half of the difference in operating income between agency offices of a global service provider. The paper View Details
Keywords: Sean Silverthorne
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

capital and demonstrates how technology—novel data sources, artificial intelligence, machine learning—will transform the small business lending market. This market has been plagued by frictions: it is hard for a lender to determine which... View Details
Keywords: Dina Gerdeman
  • 08 Oct 2013
  • First Look

First Look: October 8

opacity and agility. Clients find it very difficult to judge a firm's performance in advance, because they are usually hiring it for specialized knowledge and capability that they themselves lack. Price becomes a proxy for quality. And the top consulting (or law) firms... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

organizational units and corporations are likely to match the boundaries of underlying technological modules. (This correspondence is called "mirroring.") In this article, I explain the concept of modularity and describe how... View Details
Keywords: Sean Silverthorne
  • 31 Jul 2015
  • Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

recent book of non-fiction that I believe will be historically important. Both my choices top 700 pages, hence my hesitancy. The first book is Vasily Grossman’s Life and Fate. It inevitably appears on the list of greatest war novels of all time. Grossman has been View Details
Keywords: by Carmen Nobel; Information; Publishing
  • 01 Mar 2004
  • Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

1990s, NASA had implemented a program called "Faster, Better, Cheaper," (FBC) which involved making fundamental changes to the way the organization developed unmanned spacecraft. It was a massive organizational transformation... View Details
Keywords: by Sean Silverthorne
  • 01 Feb 1998
  • News

Women at the Top

"network" (i.e., those she calls upon for career and job-related advice) and then plotted the network visually according to criteria such as which network members were superiors, subordinates, or peers and which were from inside or... View Details
Keywords: Marguerite Rigoglioso and Susan Young
  • 14 Jul 2008
  • Research & Ideas

HBS Cases: Reforming New Orleans Schools After Katrina

the city an opportunity to rebuild its low-performing public school system. What led you to do this research and teach case studies on this subject? Stacey Childress: I developed and teach an MBA elective course at HBS called... View Details
Keywords: by Sarah Jane Gilbert; Education
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