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  • 06 May 2002
  • Research & Ideas

A Toolkit for Customer Innovation

debugged. These save customers from having to reinvent the wheel. Instead, people can focus their efforts on the truly novel elements of their design. Fourth, tool kits must contain information about the capabilities and limitations of... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
  • Web

MBA 2025 Alumni Technology Transition - Alumni

classmates. HBS email addresses are not intended for purposes of promotion or solicitation. HBS is capable of determining misuse of HBS email. In the case of misuse, HBS reserves the right to deactivate and/or terminate a graduate's email... View Details
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

Impact strategy (LTI) aimed at making a substantial improvement in high school graduation rates. The LTI required City Year to transform itself over time to create an organization capable of delivering its ambitious impact strategy. The... View Details
Keywords: Dina Gerdeman
  • 08 May 2012
  • First Look

First Look: May 8

abstract is unavailable at this time. Book: http://hbr.org/2012/05/six-myths-of-product-development/ar/1   Working PapersLearning by Supplying Authors:Juan Alcácer and Joanne Oxley Abstract Learning processes lie at the heart of our understanding of how firms build... View Details
Keywords: Carmen Nobel
  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

other economic environments. Productivity Leadership and Strategic Investments in Innovation: The Adoption of E-Business Capabilities Author:Kristina Steffenson McElheran Publication:Academy of Management Best Paper Proceedings... View Details
Keywords: Martha Lagace
  • 01 Jul 2008
  • First Look

First Look: July 1, 2008

alternative collaborative modes should be driven by a number of factors including characteristics of the technology, the capabilities of the firm, and the distribution of competences in the environment. We develop a set of guidelines for... View Details
Keywords: Martha Lagace
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

form of new capabilities and team-member resilience. We then highlight the critical roles of leadership and of communication and conflict management training as strategies for overcoming the challenges to team effectiveness in NPD, as... View Details
Keywords: Martha Lagace
  • 01 Mar 2014
  • News

My HBS Eureka Moment

Lincoln Agnew Just Do It Ralph Sultan (MBA 1960) IT WAS DURING MBA CLASSES THAT I LEARNED THAT we are all capable of sustained effort, far into the night, and no problem is too complex to tackle analytically—as long as due allowance is... View Details
Keywords: Walter Frese; Martin V. Marshall; C. Roland Christensen; Lawrence Fouraker; Educational Services
  • 01 Dec 2011
  • News

Making the Case for Leadership

out, I could really excite and empower people to do great things.” Hill notes that many of the people under Swan eventually got big promotions that reflected how much they were able to learn, adding, “Taran created capabilities in the... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; National Security and International Affairs; Government; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Food Manufacturing; Manufacturing; Nonmetallic Mineral Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services
  • 02 Jul 2013
  • First Look

First Look: July 2

benefits and challenges of scaling up the Nutrition Improvement Program-a key component of DSM's human nutrition and health division-beyond the WFP partnership, despite the need to build significant additional capabilities and its... View Details
Keywords: Anna Secino
  • 29 Apr 2025
  • News

Challenge Accepted

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Nietzsche said it first: What doesn’t kill me makes me stronger. There’s a reason that saying has legs, nearly 140 years later. We all, at some point... View Details
Keywords: challenges; failure; advice; experience
  • 27 Mar 2018
  • First Look

First Look at New Research, March 27, 2018

innovation in this industry. We consider the relative importance of key factors such as geographic and within-firm capabilities and the role of financial resources. We find that location in a region of concentrated expertise and prior... View Details
Keywords: Sean Silverthorne
  • 01 Jul 2013
  • Research & Ideas

Crowdfunding a Poor Investment?

writers—to fund their work, often with the only return an advance copy of a DVD, concert tickets, or a signed thank-you note. Some companies have run with the Kickstarter concept to create products as well, the most successful being Pebble, a watch View Details
Keywords: by Michael Blanding; Financial Services
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

total value of tailored coupons that shoppers stand to lose if they go elsewhere. Store-switching costs created this way increase the spending and loyalty of shoppers. For retailers lacking the capability of using information about their... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 30 Sep 2022
  • Blog Post

Latina Women in Leadership: Jacqueline Burgos (MBA 2014)

what we think of ourselves and what we think of others not like us. The fact that we have not yet seen a Latino superhero on screen does not mean we are not capable of greatness; it just means that all the stories have not been told.” I... View Details
  • 27 May 2009
  • First Look

First Look: May 27, 2009

Communication in Multicultural Networks: Deficits in Inter-cultural Capability and Affect-based Trust as Barriers to New Idea Sharing in Inter-cultural Relationships Authors:Roy Y.J. Chua and Michael W. Morris Abstract Innovative... View Details
Keywords: Martha Lagace
  • Web

Dean Srikant Datar’s 2024 Commencement Remarks | About

to ensure workers are using the new capabilities of AI to leverage their capabilities and expertise. And managers will need to build teams in which people are judged on the outcomes and outputs of their... View Details
  • 05 Sep 2012
  • First Look

First Look: September 5

and capabilities of associates to improve team performance at the firm. Purchase this supplement:http://hbr.org/search/413027-PDF-ENG Global Knowledge Management at Danone (A) (Abridged) Amy C. Edmondson and David LaneHarvard Business... View Details
Keywords: Sean Silverthorne
  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

mutually assured destruction. What America requires is a new security concept that the authors call "strategic independence" to enable keeping the peace in dangerous times and foster new generations of leaders capable of acting... View Details
Keywords: Martha Lagace
  • 17 Oct 2006
  • First Look

First Look: October 17, 2006

turks," changing veterans' thinking, knowing which capabilities to develop and which to acquire, and having old and new businesses share responsibility for operating decisions; 3) Strike the right balance of integration and autonomy... View Details
Keywords: Sean Silverthorne