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Show Results For
- All HBS Web
(3,107)
- People (2)
- News (503)
- Research (2,315)
- Events (8)
- Multimedia (31)
- Faculty Publications (1,864)
- February 2019
- Case
Lisa Thomas at LaMont Engineering
By: Boris Groysberg and Carrie A. Blair
The case details the challenges faced by Lisa Thomas of LaMont Engineering after the company is acquired by Munday Consultants, Inc. Thomas, who supported the acquisition, was asked to chair a team charged with implementing the changes necessary to make the acquisition... View Details
Groysberg, Boris, and Carrie A. Blair. "Lisa Thomas at LaMont Engineering." Harvard Business School Brief Case 919-507, February 2019.
- October 2016 (Revised October 2020)
- Case
Essent: From a State-Owned Utility to a Commercial Company
By: Ananth Raman and Elena Corsi
Patrick Lammers, Chief Commercial Officer (CCO) for the Dutch energy company Essent NV, once a state-owned company, was pleased with the progress Essent’s consumer (“B2C”) business had made: Earnings Before Income Tax (EBIT) for B2C had gone from a loss of €18 million... View Details
Keywords: Lean Management; Operation Management; Service Management; Commercialization; Operations; Management; Energy; Organizational Change and Adaptation; Service Operations; Performance; Energy Industry; Europe
Raman, Ananth, and Elena Corsi. "Essent: From a State-Owned Utility to a Commercial Company." Harvard Business School Case 617-026, October 2016. (Revised October 2020.)
- 2014
- Working Paper
Product to Platform Transitions: Organizational Identity Implications
By: Elizabeth J. Altman and Mary Tripsas
Organizations are increasingly recognizing that value they once derived from offering standalone products can be significantly enhanced if they transition to platform-based businesses that harness the innovative capabilities of complementors. While the competitive... View Details
Keywords: Organizational Change; Organizational Identity; Ecosystems; Complementors; Managing Innovation; Organizational Change and Adaptation; Multi-Sided Platforms; Innovation and Management; Organizational Culture
Altman, Elizabeth J., and Mary Tripsas. "Product to Platform Transitions: Organizational Identity Implications." Harvard Business School Working Paper, No. 14-045, December 2013. (Revised September 2014.)
- 2012
- Dictionary Entry
Learning from Failure
By: Mark D. Cannon and Amy C. Edmondson
Failure is defined as an outcome that deviates from expected and desired results. Learning from failure describes processes and behaviors through which individuals, groups and organizations gain accurate and useful insights from failures and modify future behaviors,... View Details
Cannon, Mark D., and Amy C. Edmondson. "Learning from Failure." In Encyclopedia of the Sciences of Learning, edited by Norbert M. Seel, 1859–1863. New York: Springer, 2012.
- February 2007 (Revised August 2007)
- Case
St. HOPE Academy: The Expansion Decision
St. HOPE is faced with a decision concerning whether or not to expand from Sacramento to New York City. While charter schools are its largest area of activity, founder Kevin Johnson believes that all of St. HOPE's other activities--economic development, civic... View Details
Keywords: Education; Entrepreneurship; Geographic Location; Urban Scope; Adaptation; Expansion; Sacramento; New York (city, NY)
Childress, Stacey M., and Alison Berkley Wagonfeld. "St. HOPE Academy: The Expansion Decision." Harvard Business School Case 307-080, February 2007. (Revised August 2007.)
- 01 Aug 2004
- Conference Presentation
Achieving Flexibility in NPD: New Processes and New Ways of Organizing
By: Alan MacCormack
- October 1991 (Revised June 1992)
- Case
Nigel Andrews and General Electric Plastics (A)
Describes some critical challenges involved in creating employee empowerment. In the context of General Electric's efforts to debureaucratise the company, employees were encouraged to become more "self-confident". This effort, called "Workout," was introduced all over... View Details
Keywords: Organizational Change and Adaptation; Change Management; Organizational Culture; Employees; Manufacturing Industry; United States
Jick, Todd D. "Nigel Andrews and General Electric Plastics (A)." Harvard Business School Case 492-020, October 1991. (Revised June 1992.)
- May 1989 (Revised September 1989)
- Case
Jacobs Suchard: Reorganizing for 1992
By: Robert G. Eccles Jr.
Jacobs Suchard, the Swiss-based coffee and chocolate producer, is preparing for the common market and EEC 1992. At the time of the case, the company is still organized toward independent, local country markets, and believes it must move toward a more global... View Details
Keywords: Organizational Change and Adaptation; Expansion; Organizational Structure; Markets; Global Strategy; Food and Beverage Industry; Switzerland
Eccles, Robert G., Jr. "Jacobs Suchard: Reorganizing for 1992." Harvard Business School Case 489-106, May 1989. (Revised September 1989.)
- May 1994 (Revised January 1995)
- Case
Warner Cable (A) and (B) (Condensed)
The new general manager of Warner Cable's Medford, Massachusetts complex faces a number of turnaround challenges in 1985, including service deficiencies, customer complaints, high turnover, and low employee morale. By 1988 he has turned the situation around, but some... View Details
Keywords: Organizational Change and Adaptation; Management Style; Change Management; Performance Improvement; Telecommunications Industry; Massachusetts
Sonnenfeld, Jeffrey A. "Warner Cable (A) and (B) (Condensed)." Harvard Business School Case 394-198, May 1994. (Revised January 1995.)
- 1988
- Chapter
Managing Change in Innovative Organizations
By: R. M. Kanter
Kanter, R. M. "Managing Change in Innovative Organizations." In Productivity and Quality Through Science and Technology, edited by Y. K. Shetty and V. M. Buehler. Westport, CT: Quorum Books, 1988. (Reprinted in The Quest for Competitiveness, edited by Y.K. Shetty and V.M. Buehler. Westport, Conn.: Quorum Books, 1991.)
- Article
Geographic Mobility, Immobility, and Geographic Flexibility—A Review and Agenda for Research on the Changing Geography of Work
I review and integrate a wide range of literature that has examined how geographic mobility of high-skilled workers creates value for organizations and individuals. Drawing on this interdisciplinary literature, I document that geographic mobility creates value by... View Details
Keywords: Geographic Mobility; Frictions; Work-from-anywhere; Employees; Geographic Location; Organizational Change and Adaptation
Choudhury, Prithwiraj. "Geographic Mobility, Immobility, and Geographic Flexibility—A Review and Agenda for Research on the Changing Geography of Work." Academy of Management Annals 16, no. 1 (January 2022): 258–296.
- 2021
- Chapter
Digital Transformation and the Salesforce: Observations, Warnings, and Recommendations
Sales is a crucial test for organizational change, including productive use (or not) of new technologies. Changes in selling always have wider organizational implications, because so many other decisions and resource commitments in firms depend upon demand forecasts... View Details
Keywords: Sales; Salesforce Management; Organizational Change and Adaptation; Digital Transformation
Cespedes, Frank V. "Digital Transformation and the Salesforce: Observations, Warnings, and Recommendations." In Managing Digital Transformation: Understanding the Strategic Process, edited by Andreas Hinterhuber, Tiziano Vescovi, and Francesca Checchinato. Routledge, 2021.
- March 18, 2020
- Article
How Honest Conversations Can Accelerate Corporate Transformation
By: Michael Beer
When CEOs engage a cross section of their key people in an honest conversation about organizational strengths and barriers to the execution of strategic changes required by the changing competitive landscape, transformations are accelerated. The honest conversation... View Details
Keywords: Honesty; Communication; Organizational Change and Adaptation; Transformation; Organizational Culture
Beer, Michael. "How Honest Conversations Can Accelerate Corporate Transformation." Chief Executive (March 18, 2020).
- March 1995
- Case
Procter & Gamble: Improving Consumer Value Through Process Redesign
The evolution of Procter & Gamble's development of efficient consumer response (ECR) involved a series of trials, a resolve to distribute diapers on the basis of product movement, a conscious effort to move to a new means of distribution across all lines, a first cut... View Details
Keywords: Technology; Organizational Change and Adaptation; Customer Value and Value Chain; Consumer Products Industry
McKenney, James L., and Theodore H. Clark. "Procter & Gamble: Improving Consumer Value Through Process Redesign." Harvard Business School Case 195-126, March 1995.
- February 2008 (Revised March 2008)
- Case
Terumo (A)
By: David Godes, Masako Egawa and Mayuka Yamazaki
Terumo faces two challenges: how to sell its catheter products in the U.S. and its new “Solution Pack” in its domestic market, Japan. The case provides rich detail on the firm's evolution from a manufacturer of thermometers to a seller of commodity products like... View Details
Keywords: Organizational Change and Adaptation; Expansion; Global Strategy; Sales; Medical Devices and Supplies Industry; Japan; United States
Godes, David, Masako Egawa, and Mayuka Yamazaki. "Terumo (A)." Harvard Business School Case 508-068, February 2008. (Revised March 2008.)
- March 2001 (Revised May 2001)
- Case
Corning 1996-2000: Growing Corning
By: Michael J. Roberts and Michael L. Tushman
Focuses on Roger Ackerman's successful cultural change effort--growing Corning. Presents a detailed description of Ackerman's effort and the changes that transpired in the business, the culture, and the senior team. View Details
Roberts, Michael J., and Michael L. Tushman. "Corning 1996-2000: Growing Corning." Harvard Business School Case 401-035, March 2001. (Revised May 2001.)
- March 2000
- Case
iXL, Inc. (A): Growth and Change
By: Rosabeth M. Kanter and Michelle Heskett
Kanter, Rosabeth M., and Michelle Heskett. "iXL, Inc. (A): Growth and Change." Harvard Business School Case 300-058, March 2000.
- March 1986 (Revised July 2000)
- Case
Peter Browning and Continental White Cap (A)
Presents a new divisional vice president's entry into a well-established and still successful manufacturing organization which is nevertheless facing an impending competitive crisis. Demonstrates his challenge and his efforts, under pressure from corporate... View Details
Keywords: Organizational Change and Adaptation; Leading Change; Crisis Management; Manufacturing Industry
Jick, Todd D., and Mary C. Gentile. "Peter Browning and Continental White Cap (A)." Harvard Business School Case 486-090, March 1986. (Revised July 2000.)
- 2001
- Chapter
Creating the Culture for Innovation
- May 1995 (Revised October 2001)
- Case
Oticon (A)
Portrays the change process Oticon went through in moving from a bureaucratic, role-driven organization to a creativity-driven, flexible, informal one. View Details
Kao, John J. "Oticon (A)." Harvard Business School Case 395-144, May 1995. (Revised October 2001.)